First - don't purchase a membership. No one on the staff understands how it works, how it is…read morecharged, how it is applied, nor how to use it. Second - expect great latency when trying to reach management or ownership. I'm not sure why, but it took me several emails and follow up to get answers & to cancel the membership. And yes, emails ... no phone number available nor provided when pressed to actually speak with the shop owner/manager. Third - training seems to be an issue. The staff at the shop are slow and appear to be learning. After 2 services that each lasted about 40 plus minutes, I could not take any more pain. Training the staff would show up in quick, efficient, and comfortable services. This is not the staff's fault, but management for not training & inspecting their team. Overall, I do not recommend this place for hair removal - it painful, long & confusing with pricing/membership that the team doesn't even understand.

Jackie was great! Super thorough and easy to chat with throughout the whole process which made the…read moretime fly (very beneficial for those Brazilians, am I right ladies?!) First timers get half off - inner thighs is $20 and the Brazilian itself is around $60-65. They offer some other services as well, including V-facials and brow lamination. Pink everywhere! Very cutesy.

Sirley knowledgeable, made me very comfortable. Her little studio is cute and comfy. Most…read moreimportantly she was very quick and thorough!!

Thank you so much Lauren! I just wanted to say that you are my new goddes of eyebrow tinting!…read more Even in the morning I look so beautiful and natural with these eyebrows! This make me happy every day. It changed the whole shape of my face and makes it look slimmer. Thank you so much!

Lauren is the only one I trust for my waxing needs! She does an amazing job while delivering…read moreexcellent customer service. Thank you, Lauren!

Hiroko gives the most wonderful and effective facials and is truly a special person who I enjoy…read moretalking to during our sessions. I tried Reiki for the first time with Hiroko too and was blown away by the way it allowed me to release negative emotions. Without even a single touch I could feel the energy moving within me- and I am just about as skeptical as they come! Highly recommend you patronize this business, you won't regret it.

Hiroko was amazing and I'm so happy I found her! The space is very tranquil and relaxing, which was…read morewonderful and helped so much. She has a ton of experience and did a fantastic job removing absolutely all of the hair! She's so sweet and I highly recommend her services, she makes it so easy! I will definitely be going back to see her in the future.

I recently canceled my membership with radiant waxing due to the horrible owner of both locations…read morein the Denver Metroplex area. I was looking for a new wax studio was luckily paired with Kailey, She is amazing! The booking process and her attention to detail was outstanding. The studio was clean and welcoming. 10/10 would recommend Kailey!!

Rosa has been the person I've frequently go for to get sugar waxed, she is super educated on…read moresugaring/waxing needs and I haven't had any issues with any service.

I just had the most amazing facial, and I couldn't be happier with the results! From the moment I…read morewalked in, I felt welcomed and relaxed. The treatment was incredibly soothing, and every step was explained with care and professionalism. My skin feels refreshed, hydrated, and glowing. The esthetician was knowledgeable, attentive, and customized the facial to my skin's needs. I left feeling completely pampered and rejuvenated. If you're looking for a relaxing experience and beautiful results, I highly recommend this place. I can't wait for my next appointment! Thank you for such an exceptional experience! ‍

Adriana is incredible!…read more Her facial services, knowledge and touch are absolutely amazing. This is an experience I will never forget and am definitely coming back. If you are in the Denver area, this is a must try!

I'd never found an aesthetician in Colorado who truly knew how to work with Asian skin before…read moreTanesha. She is extremely knowledgeable about what will and won't work with my more melanated skin, helping to clear up acne, erase hyperpigmentation, and improve overall tone and texture. Paired with her deep expertise is a sweet and genuine personality that sets you right at ease. I cannot imagine trusting anyone else with my skin - she's a true gem!

I have been a client at Skin for 20 years. Not only is Tenesha a skilled esthetician, she has…read morebecome a wonderful friend. I am 77 years old, yet many people guess my age to be 10-15 years younger than I am. I attribute that to Tenesha's extraordinary skin care skills, the products she recommends, and the consistency of my appointments. Walking into Tenesha's clean and welcoming office, coupled with her warm, knowledgable, and approachable style, gives clients a high degree of trust in her judgment about their skin. I highly recommend making an appointment with Tenesha for help to improve your skin and to build self confidence .

I have known Marie for over 5 years she has the highest level of customer service skills I have…read moreever had before. Simply sugars staff are all very helpful and the business is very clean and quaint. I highly recommend Simply Sugar for any of their quality work and services.

Anna is simply amazing and the price of sugaring with her is beyond reasonable. I've gone to some…read morepretty crummy sugar-ists and she is really professional and gets to know you (which yes depending on who you are might be a little weird). She's located on the top floor of a salon in case you get a bit confused. You will not regret becoming a regular with Anna!

I got a Brazilian and it was wonderful!!! The salon is very clean very cozy very welcoming. They do…read moresugar and hard wax. I opted for the hard wax and it was amazing. Highly recommend.

I had an underarm, lower leg, and stomach strip sugaring session with Josie. She was extremely…read morehelpful, skilled, and friendly. She let me know what she'd be doing each step and consistently checked in with me to ask if I needed a break or was in pain. Now, I've been going for months and the process hardly hurts at all, especially thanks to Josie's technique and application of sugar! Highly recommend Josie and the other staff at Grotto Wax!

Maydee is fantastic. It's always tricky when you move as there aren't a lot of places that do…read moreshugaring. I have sensitive skin, so shugaring has been my preferred hair removal technique for years. We recently moved to Colorado and I took my time finding someone. She instantly made me feel comfortable in an otherwise uncomfortable situation. Showing a stranger your bits is never easy. Maydee asked all the right questions and was quick and efficient. It's easy to schedule with her and she has convenient times for me. I'm so glad I didn't have to find another place. She's great.

Maydee is incredible! She promised I would have the best sugaring experience of my life and she…read morewas right. She really knows her stuff. My legs are so soft and completely smooth and with minimal pain and ZERO irritation. If you have sensitive skin (like I do) and can't shave this is the absolute best option and Maydee does amazing work. I highly highly recommend!