My service was quick thorough and most importantly very professional. Hannah made me feel very…read morecomfortable. The office was clean and smelled good, and the music and vibes were immaculate. If I lived closer I would never go anywhere else for waxing.

I am writing to share my experience following a service appointment at this location. I received a…read moremale Brazilian and full butt wax yesterday, and my esthetician was Reagan. The service itself was performed well, and I was satisfied with the quality of the wax. However, the subsequent events have caused significant disappointment and lead me to strongly advise caution to other male clients. The day after my service, I was unexpectedly contacted by the manager and informed that I was banned from the establishment due to an "inappropriate conversation" with the esthetician. This notification was perplexing, as the conversation in question was initiated by the esthetician's small talk. During the service, Reagan asked about my weekend plans. When I initially mentioned that the plans were personal, she indicated that was acceptable. I then shared that my wife and I planned to visit The Scarlet Ranch, a known lifestyle club. As my wife and I are open about our lifestyle, I was willing to engage in general, surface-level discussion. Reagan continued to actively participate, asking multiple follow-up questions about the club's atmosphere, membership fees, types of events, and clientele. I was careful to keep my responses strictly professional and non-sexual, focusing on logistical and social aspects. At no point during this sustained conversation did the esthetician indicate that she felt uncomfortable or ask to change the subject. Therefore, receiving a call informing me I was banned--and being told by the manager that the conversation was "inappropriate to have while getting a male Brazilian"--was a significant surprise. It seems highly unprofessional to ban a paying customer without the service provider communicating any discomfort during the interaction. Feedback on Communication and Professionalism: For the management and staff: Professional protocol dictates that if a client's conversation makes a staff member uncomfortable, the staff member must clearly and politely redirect or end the topic of conversation. Customers cannot be expected to know a provider's boundaries, especially when the provider is actively engaging and asking follow-up questions. A simple, "I prefer to keep our conversation limited to the service," would have been sufficient and professional. This lack of professional communication has resulted in the loss of a repeat client and has created an unnecessarily unpleasant experience. I urge management to review their policies on staff interaction and boundary setting. Recommendation for Male Clients: Due to this experience, I do not recommend this establishment for males seeking a Brazilian wax. While the technique was good, the overall lack of staff maturity and professionalism in handling client conversations is concerning. Prospective clients might consider alternatives like European Wax Center for a lower-cost option. I hope this feedback leads to better communication practices so that other clients do not feel targeted or confused in the future.

If you are looking for someone who cares, enjoys your company and truly is the best…read moreaesthetician...please come see Zoe! I have been seeing her now a little over a year I think and I am so incredibly thankful for her. Thank you Zoe for sharing who you are and allowing me update my life to you in the short amount of time that we see each other. You are such ray of positivity! The business would not be as incredible if they did not have you. Thank you for taking care of my skin and helping me to feel like my best self! You truly are one of a kind

I scheduled an appointment at 12, which is when they open on Sundays. Granted I was 6 minutes late…read moreto my appointment, but I could not get into the building. I understand they open near this time, however like I said, I was late myself. The doors to the building were locked and no one was inside. I gave them a call to let them know I guess I wouldn't be making my appointment since I couldn't get in.

I've been going to Fadoua for about a year now and cannot get waxed by anyone else! She was the…read morefirst person to ever give me a Brazilian wax and even though I live farther away now, I make the drive to see her. I have an extremely low pain tolerance and usually struggle through waxes but Fadoua is a true professional and makes it easy for me. I'm able to hold a conversation with her through the entire appointment and she is so supportive. On top of my low pain tolerance, I have some body marks in the area we wax and she has never had any issues and is able to work around them as well as help with my ingrown hairs I'm very susceptible to. I cannot recommend her enough for anyone thinking about getting waxed for the first time or if you're a seasoned veteran at it! I simply won't go to anyone else We leave for Europe on Wednesday and after my appointment today, I feel completely ready to go!

O M G!!! It's been a few years since I've gotten Brazilian done...Missy was 10/10. She made me feel…read moreso comfortable:) We had lots of laughs and giggles. There was no awkward moment at all. Most importantly, I'm SILKY SMOOTH!!! Thank you! lets talk about Kayla. lol She was great at communicating about getting me setup with the Best (MISSY) lol. She was so kind she listened to my concerns since it had been sometime since I had my last Brazilian. Thank you Kayla!!

I have been getting waxed by Robyn for 2-3 years now and each experience is amazing. The wax she…read moreuses makes the process pretty painless (as painless as a Brazilian can be). Robyn is so friendly, professional, easy to talk to and always makes me feel so comfortable. She's also so detail oriented and will spend extra time to make sure your wax is really done right. I'm so glad I found her! I won't go to anyone else.

Highly highly highly recommend! Not only does she do a wonderful job but I always feel very…read morecomfortable. Quick and easy!

I had an underarm, lower leg, and stomach strip sugaring session with Josie. She was extremely…read morehelpful, skilled, and friendly. She let me know what she'd be doing each step and consistently checked in with me to ask if I needed a break or was in pain. Now, I've been going for months and the process hardly hurts at all, especially thanks to Josie's technique and application of sugar! Highly recommend Josie and the other staff at Grotto Wax!

I got a Brazilian and it was wonderful!!! The salon is very clean very cozy very welcoming. They do…read moresugar and hard wax. I opted for the hard wax and it was amazing. Highly recommend.

I have been using EWC for years now and this location is wonderful. Rachel has been my waxer for…read morethe past few times and she is GREAT! I appreciate the friendliness of the staff and the cleanliness of the facilities.

Price ok work is good Hate going but hate hairy legs…read more Everyone is polite nice vibe. Close to home tried others but not as good

My experience far exceeded any expectations that I had…read more The owner has changed location and now works out of her home studio in Parker, which was cozy and immaculately clean. I had a two hour facial service and left feeling like my skin was transformed. She uses all clean products with no dangerous ingredient, including some skin care products from Korea. If you have a spa service done with sunny day spa, I promise he will leave happy. I wish that I lived closer so I could go back regularly.

I visited Sunny Day today for facial and body work. It was extroardinary. Body feels lighter and…read moremore at ease. Less pain and even improved attitude. Face is soft and supple and facial massage is wonderful. Highly recommend

My favorite things about the European Wax Center facilities are, they all have the same…read moreambiance/decor and abilities to use service packages freely at any location (any state). I do feel that the prices have increased significantly over the years but, when you find an esthetician/waxologist you can trust, it's worth the extra dollars. The Lone Tree is doing all the right things, providing positive experiences/waxing services. Overall, very clean facility, welcoming & helpful staff and they offer all your waxing needs (services & products).

Was too exhausted to notice until I was in the car... But we are bringing sisters, not twins to…read moreanother level with these brows 3 stars because at least she did one of my brown well.

I have been going here for over 15 years, I think, starting when it was Eastern Dragon. Which is a…read morename that I like better, but oh well. My favorite massage is the combo: 30 minutes reflexology (which includes a scalp and facial massage), and 30 minutes full body. Reflexology and facial massage can help with sinuses. This time, because I was in serious pain, I did the 90-minute combo for $85. Ooooooh. Owwww. The reflexology was wonderful and relaxing--the facial and scalp massage are done while your feet soak in a bucket of hot water--but the bodywork is INTENSE. My pain was mostly concentrated between my shoulder blades, and lower back. Like all Asian massages for pain, the process is painful. The therapist used her elbows on the knots in my shoulders. She found and kneaded out areas of tension. The massage finishes up with hot stones and a wipe with a warm towel to remove the oil. I'll admit that I was kind of happy when it was over, lol. But when it was, I felt SO much better!! I love this place. I hadn't been here in years (Coco Massage, their sister spa, is closer to my house), but they remembered me!

AWFUL! Don't waste…read moreyour time or money. The place is gross and filthy. They don't even change the sheets between massages. You are more likely to get an infection than a relaxing massage. It had a damp, mildewy smell like the place hadn't been cleaned in a long time. My massage was nothing but weak sauce. I suspect the person who gave it had never given a massage before. She certainly had no training. I asked for deep tissue, but she just gently rubbed my skin. I asked repeatedly for her to use more pressure and be harder. She just said OK, but nothing changed. My neck and back were just as sore when I left as when I arrived.

Blanca is amazing. This was my first time going to an actual waxing professional and not just…read moregetting my eye brows waxed at the hair salon. Blanca was very thorough to make sure I understood everything she was doing including determining the shape best for my face. There were spots that need some growth and she gave me a few different options and never pressured me into any one option. I will be going back and maybe add on some other waxing in the future.

Always nervous about getting facial waxing because of my sensitive skin. Talked with Blanca and she…read moreexplained her procedure and the type of wax she uses. She also follows up with skin care product after to ensure no breakout. She did my lip, sideburns, chin and underneath the chin. I am not so worried about the burning pain when the wax is pulled off but loved her way of holding a finger or two on the area of the wax pull to aid in that initial burn. Blanca has a cute decorated space for her business. Retro rock music in the background and just an overall relaxing ambiance. She offers a caring and relaxed experience and you can tell she is extremely knowledgeable about the work she does. A day later...no break out!!! Highly recommend her services!