So I don't really want to shame this whole place so I gave it 2 stars. But I decided to take my 8 year old daughter to get her first mani and pedi. I wanted to get a full set of acrylic and a pedi. I think his name was Nolan, he did my pedicure. He was very nice, gentle and professional. He treated me with respect and took his time. The lady that did my daughters mani and pedi was the same.
Then it all changed when I got my full set. I think her name was Teresa. She sat at the 2nd table from the front. I showed her a pic of what I wanted and she told me she can do it.
This lady was rude, she gave me a ton of attitude, huff and puffed because she said she couldn't understand me and would roll her eyes and shake her head anytime I tried to ask her about my nails. She literally stared at me like I was stupid and come to find out she was the one who didn't know what she was talking about.
I asked her if they did the "solar" acrylic or is this just regular acrylic and literally laughed in my face and said she didn't know what I was talking about. So I googled it because I thought maybe I said it wrong. (It had been almost 3 years since I had my nails done.) when I found out it actually was called solar, I looked at her and said "do you guys not do solar nails anymore?" And she said "that's what this is." And looked at me like I was dumb. I tried to explain to her that when I used to get my nails done I had to either ask for it or they offered for an extra charge. She didn't respond or look up, she just shook her head.
There website shows that they can do some badass designs but she couldn't even do a marble nail but she said she could. She tried over and over for 20 minutes and after another lady tried and it looked absolutely awful I said just paint it a solid color. I chose that color because I had a wedding to attend and it matched my dress.
So instead of just leaving the nail dryer in one spot, where I could just pop my hand out and switch with my other, she kept moving the black light and kept bumping my nails. So as I was putting my nail in she would quickly move it the same time and we would clash and it would touch the fresh painted nail and she literally blamed me for doing it. Everytime I showed her the dent in my nail after it dried, she would say "you did did that," and then would huff and buff(like I was such an inconvenience). After she was finished she literally dropped my hands, jerked her chair back really quick, stood up and said "finished." Like she couldn't wait for me to leave. Then after that she just turned around and started doing something else.
It was absolutely awful. I'm not confrontational, and because I'm such a people pleaser I wasn't rude back, I literally smiled the whole time and kept thanking her and telling her they looked great even though I wanted to cry because of how rude she was! I didn't realize how bad my nails looked till I got home. I just didn't understand what all the hostility was about, even my 8 year old noticed how rude she was being to me.
I literally dropped 205 dollars on an 8 year old to get a mani and pedi which they give you a "deal" for kids which was 40. They did tell me that getting gel would charge extra and a design which was fine but I guess it's my fault for not asking how much. Because I paid 75 for just my daughter. The girl at the desk said they charged me 15 and 20 extra for getting gel and a design. I don't remember what costed 15 and what costed 20 but being charged 15 or 20 extra for a sticker is wild. But whatever. Plus my pedicure (which was worth it) and then my awful full set of acrylic.
So if you minus 75 from 205, mine were 130. Pedicure was on point. But my nails? Nothing like what I wanted and they are uneven.
Do not go to Teresa or whoever sits in the second desk. Because of her I will not go back ever and I'm thinking about seriously doing a chargeback on my card if they don't refund me some of my money. I'm going to speak to the manager about the crappy quality and service i received especially droppin that much money. I was excited while we were getting our pedis that I found a good nail salon that I can take me and my daughter to so that we can have little mommy and daughter "dates." But after my pedicure that completely changed when I met the lady that did my set. She was completely unprofessional and poor quality as you can see. So now I'm going to search for another salon... read more