At my favorite salon, I've been getting dip there for almost 2 years, and even though it's more expensive, they can last on my nail for almost 3-4 weeks and help my nails grow out! With the dip, they dip your nails 2-3 times in the color of your choice, seal it with a dip clear goal, and apply the clear coat on the top of the nail to allow it to be strong. Tim started doing my nails with the NUGENESIS powder, and he only dipped my nails TWICE in the powder, then pulls out a UV light, tells me to put my hands in FIVE times to "set" the nails. I've never in my life had to use any type UV lamp to cure dip. The whole point of the Dip is for people that DON'T want UV??!! I questioned it a lot, but I figured that he was the "professional" and maybe they were using a technique that was better/recommended by the dip powder manufacturer.. I left the salon, and TWO hours later, my first nail chipped while I tried to take my seat belt off in the car. I was very bummed because I paid $45 dollars for nails I was expecting to last all month, but I figured it was my fault and tried to be more careful . Then, 45 minutes later, my other nail BROKE after I took off my sweater. I was PISSED. At this point, I was going to go next thing tomorrow when I got out of work and ask if I could redo the nails that broke (they were closed at this point). I woke up with the worst BURNING sensation I've ever had on my fingers!! I couldn't even squeeze the tips of my fingers together because they were so sore! Apparently, after sticking my nails under the UV lamp 5 times in a row for a total of 5 minutes. I actually got a UV burn!! I didn't even know that was POSSIBLE. I was LIVID. I now had to go to work with 6 painful fingers, 2 broken/chipped nails after paying $50 (I tipped). I went down there with documentation from the MANUFACTURERS WEBSITE that gives the correct steps for applying their dip powder. Tim literally did 2 out of the 6-7 steps. He didn't use the base powder, sealing powder, and most importantly, the correct top coat that is supposed to harden the dip and AIR DRY. The product description states "NO UV", painless and DURABLE. Despite my awful experience, not ONCE was I rude to these people. I've never had to asked for my money back and I've never returned to a nail salon with a burn!! The older lady who took off my nails (they took it off to give me my refund). They wanted to cut corners and take peoples money. I wish they close down and they bring back the frozen yogurt place that used to be there. Nothing but rude staff that don't know what they are doing. Also, here is a picture of the cut I got from the rude lady on my pinky nail. My nails are pink and lovely because my other salon did them, not these clowns. read more

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If I had seen the yelp reviews beforehand, I may not have gone in. We were on our way to Lovely Nails down the street, which had an hour wait for anything. Lee (my favorite technician at Lovely Nails), wasn't even there. So my cousin suggested we come here, and lucky for guys, they were able to take us right away. I asked for a pedicure & a UV gel full set, and my cousin got a pedicure. I asked for the pedicure first, since that was all that she was getting done, but for whatever reason, they did not do this (i was insistent, too). The full set went very well though! I was afraid, because when she was initially shaping and buffing my nails, they were BEYOND crooked. she assured me that they would look better afterward, and I wasn't sure if I believed her because she assured me that I could get the pedicure first. And that didn't happen. But they look great. I am in love. And $40 is a great price, but I am comparing to my $35 acrylic full sets, and $50 UV gel full sets in NYC. read more

I love coming here! So clean and very pleasant staff. Angela does my eyelash extensions, they come out so natural and last me just about 3 weeks! So glad I discovered this nail salon. The hours are perfect as well. read more

Lux Nails & Spa - Eyelash extensions with Angela - Waxing Near Me - Dedham, Massachusetts

Love love love this place ! They do a fabulous job every time! The atmosphere is also lovely, very soothing!

They always do an excellent job, the environment is very relaxing . My favorite nail salon

Nothing but a joke Angela never should have sold that shop to that idiot ass money hungry shithead...has booklets with prices then tells you there not right I got a pedicure and my eyebrows waxed which was supposed to be $40/50 max cause I got gel but nope it was $64 after my nail tech had told me it was $52...NEVER AGAIN I HAD BEEN GOING SINCE THEY OPENED THAT SALON AND HE HAS PUT IT DOWN THE DRAIN read more

0 stars. The worst dip/powder manicure I've ever had. I typically expect this type of manicure to last 3 weeks. Within 3 days, the tips of my nails started chipping. They finished my dip manicure with a gel coat, so I'm figuring this is what led to the chipping? Either way, this was a complete waste of $50 ($40 for manicure, $10 tip). Won't be back. read more

Lux Nails & Spa - Waxing Near Me - Dedham, Massachusetts

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If I could leave zero stars I would- the people here are so rude and do a terrible job at nails. Honestly do not be fooled by the nice chairs inside- save yourself the nearly $70 mani pedi and go anywhere else. At least you will not be brushed off and spoken to rudely. It's honestly way overpriced and my gel mani comes off after a few days. I came because of location but I'm done. read more

Update only one year later 12/12/2018: The service has dramatically declined and the owner had become quite irritable and rude. And good luck getting in to see Tony. They will tell you he's available but not tell you that you'll need to wait over an hour to see him. Additionally I've been cut by the last three nail techs that I've seen. The last two cut me because they were busy talking to the other nail techs and not focusing on my nakls I have finally found a detail-oriented, clean, friendly and quiet nail salon! It had been quite the adventure, and most experiences have left me feeling ignored and extremely frustrated. But Luxe Nails & Spa, what a breath of fresh air!! To begin, they have reasonable weekends hours, open until 8:30pm on Saturday. I arrived a little before 6p after a recommendation from my wax lady. I walk in, explain that I would like a manicure, and am instantly greeted and asked to pick a color. Moments later Tony approaches me and says that he will be helping me today. I tell him that I am looking for a natural nail color and he picks up Opi - Love is in the Barre (or #38). He says you will like this, it is natural. I trust him and we walk to his superbly clean station to begin my manicure. Let me just say, that my cuticles have never looked better! Tony was extremely meticulous with great attention to detail. Now here is that part the won me over, I was receiving a shellac/gel manicure. After my hands were fantastically groomed and cleaned, Tony put these blue fingerless gloves on my hands. I asked him what this was for and he said, "to protect your hands from the UV." I was amazed. For many years I have struggled with the shellac process because of the UV, and as a Scientist I am quite familiar with the connection between UV and DNA damage and cancer. Of the many manicures I've received on my quest to find my preferred nail salon in Boston, I had never been to a wsrabkishmen that protected its customers from the potential negative consequences of UV. The polish that Tony picked was perfect, it was truly natural with a little shine. And combined with the perfect nail and cuticle shaping, I was left with beautiful hands. I greatly enjoyed my first experience at Luxe, and even though I've read that all of the nail techs are great, I will definitely be back to see Tony! read more

I've been seeing Kaylee for my gel manicures and I'm very happy! She's a perfectionist and really takes the time!

So I just walked out of Luxe Nails and Spa. Mind you I'm a person of don't have a full set of nails. I was born with a congenital band syndrome so I only have six toes and 8 fingernails. I ask for a discount when I went to pay and they said they do not give any discounts. Yet they didn't do a full set of anything. So for this reason I will not be coming back. read more

The one and only place I go for my pedicure and gel mani. Call ahead and make an appointment!!! They take amazing care of the clients and it's Clean, well priced and they are way more professional than any salon in the area. read more

Lux Nails & Spa - Waxing Near Me - Dedham, Massachusetts

Came here for the first time and was very impressed with service, cleanliness, and decor. The atmosphere is very zen and relaxing. Price is not too bad, however keep in mind that you pay for what you get . The woman who did my gel manicure and pedicure was amazing. She was very thorough and very meticulous in removing the cuticles and dead skin from my pedicure and manicure. She gave the spa treatment for the pedicure and also topped it off with a hot reiki/ hot rocks massage and used oils instead of traditional lotion. When transitioning to the manicure station, she was very careful in removing my current gel polish and making sure that my nails were cut and filed down straight. She also provided the best care and service with my nails as she inspected my nails to ensure that it was clean and top notch. It WASN'T RUSHED and took me two hours to get my pedicure and gel manicure. I value someone taking the time to ensure that my nails are looking at their best rather than having the deli meat market rush just to finish the job and get me out of the door. Angela was very friendly and usually charges $68, but I got it for $48 since it was their grand opening. Please call ahead to schedule an appointment or arrive early to schedule one with Angela as they do get booked very quickly. I have been in nail salons in places such as Boston, Providence, Burlington, New Hampshire, Dedham, Braintree, and Connecticut. I have to say this place by far one of the best places I have been to and I am looking forward to another visit. read more

Lux Nails & Spa - Waxing Near Me - Dedham, Massachusetts

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Called ahead to make an appointment for a group of 6 to get pedicures and 3 manicures. Were told to come in before scheduled time to get a head start, so half of us did. While the manicures where done professionally the pedicures were not. The second part of the group arrived 30 minutes before scheduled time, we were told to pick a color and sit..... we sat for a total of an hour and 20 minutes. In that time they finished a women's pedicure who arrived after our group, and worked on others who arrived after us. read more

I will not recommend, very dissatisfied with the pedicure I got. I was traveling from Miami and needed a pedicure, on New Year's Eve. They were able to book me for the just a pedicure and i was grateful. When I got there the tech had time for a full pedicure with a massage. Well my 5 year old daughter give better massages. The girl basically put some scrub salt on my legs, patted them down, put a hot towel over to remove the scrub. That was it and it cost $15 more. As for the pedicure it wasn't great either. I had to direct the girl to cut my nails down twice and to trim the ingrown sides. Honestly, the not happy with the pedi either. She even cut my nails crooked, obviously i will not go back there again. I advise you to skip this place and don't be lured by the Oprah Nail Lacquer recommendation of the year, they sell. Colors are pretty but the paint on the nails is dull and lacks pigment. read more

I went for a pedicure and a dip manicure. My pedicure was fine, it just took a long time. The issues started when I went over to get my manicure. To start with they still didn't have the powder ready for my nails (they had an hour to do this while I was getting my pedicure), so the man, who was clearly aggravated they put me at his table, was annoyed with me for not having the color. He then started the process of smoothing out and filing my nails, he got halfway through and then made me get up and move to a different station where another man took over. The 2nd man then started to do all the stuff the 1st guy has done. I told him we already did that and after me telling him everything that had been done he finally got on track. At the end he told me I could pick a top coat : shinny, which requires the led light light a gel manicure, OR the less shinny, which is just like regular polish. I picked the less shinny. When he said I was done and I washed me hands my nails looked awful, and when I pointed it out he then BLAMED ME and told me I should have gotten the other top coat. He then tried to fix it and made it worse. This was now a 2 hour ordeal and he wouldn't admit fault and made me pay full price. A few days later I went back and spoke to the manager who fixed it, but she also told me it was my fault for picking the wrong top coat. read more

Lux Nails & Spa - This was the worst experience I've ever had at a nail salon. This is how my nails looked after a "professional" did them... - Waxing Near Me - Dedham, Massachusetts

This place is amazing!!! They spend time doing your manicure and it always comes out looked perfect! My gel manicure lasts for 3 weeks! I always recommend this place to my friends! read more

So I had went in for a spa pedicure and a dip polish with an extension the lady they paired me with didn't know what coffin shape was. so I showed her a picture... she didn't know what coffin shape Or she just didn't want to do my nails... I don't know what they were saying they were speaking another language. she appeared very aggravated with me ..so he proceeded to do my nails I show him the picture he says OK he can do it. upon leaving I noticed that my nails were uneven and none of them were the same shape. So I called and I informed them I was very unhappy with my nails ...they said to come back in ,I said I won't be able to come until tomorrow because I work so the next day I go back to get my nails done before I got there..while closing my door one of the nails bent back and snapped my nail bed ...I explain to the guy that none of them in the same shape... he told me( well you were happy when you left) I said no I called and I told someone that they were an even He's in immediately started speaking in another language to the ladies in the salon ... So I asked him if he could just take them off ... so he went and he got the owner or the manager( the person in charge )and he told me that I was happy with the nails when I left and that there was nothing that they do for me... So I informed him I just paid you $70 for nail that I'm unhappy and that they were breaking So I ask for a refund he stated we don't give refunds ...and then he decided to do them over and then stated you're lucky I'm doing this for free I didn't argue back I just bit my tongue because I want my nails redone they filed my nails so thin that everything I touch rips my nails my nails are unhealthy they will not grow it's been one months I don't recommend this place to anyone I know and anyone I don't know read more

Lux Nails & Spa - My nails are paper thin they're sore they bend it feels like I'm touching the skin of my nail - Waxing Near Me - Dedham, Massachusetts

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Had an appointment for a mani and pedi at 2:15pm. Mani done at 3:05pm. Why is it 3:24 and I'm still waiting for someone to work on my feet. This is ridiculous! read more

Worst/messiest manicure I've ever had. The color from my previous dip manicure is still showing, despite letting the manicurist know multiple times. DO NOT waste your money. I will not be going back and regret not going to my usual place in Newton. I've already made an appointment at another salon to get them taken off and redone tomorrow. DO NOT GO HERE!!!! read more

I have been going to Lux Nails for years. Angela was my nail tech. I never had an issue and they were friendly. I recently moved back to the country after being gone for a year.. and I went back and it's changed! No more Angela ( she was dating the owner, but they broke up. Good for her! She always looked so tired and miserable). Now that Angela is gone this place is horrible. The guy who answers the phone (he sits in the back) is so rude. He burned me multiple times and got an attitude and said something about me in his language. I know he was talking about me cause they guy he was talking to looked at me. And a nail broke two days later I'll never go here again and don't recommend anyone coming here either. read more

it's under new management. The staff is horrible and rude. My nails look horrible. Please there are many other establishments the provide great serve and your nails look amazing read more

I had a 12:45 appointment and they took two ladies who walked in at the same time as me despite my appointment. I had to get dip nails removed and they left the tin foil on for way longer than needed and started servicing 4 people who walked in after me. The man who did my nails cut my cuticles twice to the point where one was bleeding. He kept on rubbing off the nail polish because he was not putting it on correctly and the manicure itself took over an hour and a half. Nails were shaped horribly. Will never return again. read more

Lux Nails & Spa - Dried blood near the cuticle. - Waxing Near Me - Dedham, Massachusetts

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I love this place! The people are friendly and do a great job. I like that they take their time with your nails to make sure everything is coming out correctly. The prices are great too! read more

We came here for bridesmaid manis and pedis before my sisters wedding. One bridesmaid was cut during her manicure, and bleeding pretty badly. The owner took over the rest of the manicure, but then charged her in full for the manicure. When we complained, as she was still bleeding, he refused to offer a discount or refund (as we had paid for it before hand). His response was that he had already given a group discount (we paid before she was cut) and said it was only a small cut and he "put special cream to stop the bleeding." When we continued to ask for a refund, he said he will take her number and pay for any medical bills if she gets an infection. Really!? We will certainly not be back here, the wine they serve doesn't make up for their lack of professionalism and accountability. read more

Lux Nails & Spa - Waxing Near Me - Dedham, Massachusetts

This review is almost the worst I ever had to write. Ok ladies we all search for a great clean nail salon. This salon was extremely clean. No issues with that. The problem is that I live in Dorchester and I have searched long for a great salon. My daughter and my cousin decided on coming to this recommended place. They offer you soda, water and coffee. Which I thought was really nice. I asked for a Diet Coke which diet soda is all I drink on a daily basis ok so far good. I took one sip and instantly new it was out of date. So... I told the young lady that I think this soda is out of date. Mind you everything was going well until I said that!! The young lady who was doing my nails told the owner (lady) and then they started speaking in there language which you can always tell when there talking about you. She was very offended and I said I'm just trying to let you know that it is out of date. I mean this owner got MAD. I'm still getting my nails done. She told me to shut up and get out.!! I tip well and this is how you treat your clients.!! She kept saying over and over shut up get out. As she was doing another ladies nails. It's hard to patronize these type of business when they are so rude. I'm 52 and no one has ever told me to get out.!! I almost felt like I was in another time!!!! Rude is rude!! Over time these nail salons are not up to my standards. I went out of my way to get our nails done and it's not cheap. How dare you talk to me that way. My money meant nothing to her. So if you go I suggest you drink before u go.!! Just wanted my nails done.!!! With respect!! read more

I went to this nail place last week to get a manicure and pedicure. They did for almost 4 hours and my manicure and pedicure came out horrible. They polished very uneven and rough. The gel manicure I got lasted only 2 days. All of the manicurists there can not speak English at all, except the owner with a broken English. Please do NOT go to this place. It really wastes your time and your money. Highly NOT RECOMMEDED !!! read more

At first, I was pleased with this nail salon. It seemed clean. I really liked the decor, and it didn't seem over packed. As I was getting my pedicure, the technician cut my big toe. It was bleeding a lot and I was, and still am, in a lot of pain. Clearly already upset, she finally finished my pedicure and passed me off to another technician for my nails. I wasn't upset about that, as I didn't need her taking chunks of my skin off my hands as well. I get the dip powder done on my nails. I've been getting the powder for almost a year now, as it lasts longer and I hate the UV light from gel manicures. I noticed the technician did not put the base powder on before the color powder. At first I thought nothing of it. After he put the top coat of polish, he took out the UV light and made me use it! That's not joe powder manicures are done. I was unpleased. Fast forward 2 days, and my toe is now infected and I need to go on antibiotics. Needless to say I will never be back. read more

If I could give 0 stars I would. I have been going to this place for several years. I used to like it. Now for some reason there isn't a single time I leave this place satisfied. HORRIBLE!!! To such extent that one time I didn't feel I should give a tip at all. Never coming back to these jerks. I won't be surprised if this business closes soon read more

I came here a few times because of the convenience of the nail salon to my home. I went to get a mani and pedi and they had just received a new credit card system and the woman charged me a few times. My bank fixed the issue, but unfortunately my payment didn't go through. I stopped by the nail salon to pay because that's the right thing do to and since then they have blocked my number. I've called several times to test it and it just hangs up. Then I call from other phones and it goes through perfectly. Unprofessional and doesn't value customer relationships. read more

This is actually my first post on Yelp but wanted to counter balance the negative reviews. Granted I'm still sitting in the salon waiting for my toes to dry so not sure how long my pedi will last. I had a wonderful experience. I treated myself to the spa pedicure since I haven't had a pedi in a loooooong time. But the girl next to me had a regular one and that looked well worth the money. They really spend time to massage your legs. They even use get stones! I am so relaxed now, I could have fallen asleep. I loved it and will definitely be back. Also the massage chairs are amazing! read more

Love this salon! Clean, beautiful decor, nice technicians and owner! Complimentary beverage with your services, and reasonably priced especially for their area. Conveniently located in Legacy Place. I came in on a holiday, no appointment, and was greeted immediately and seated. I got a regular mani & pedi. The hot stones, sugar scrub and massage chairs at the pedicure stations make it worth the extra few bucks alone. Definitely a relaxing environment. Will definitely come again! read more

I would give this place 1 star if I was able too. Terrible customer service. One of the nail techs literally screamed at me saying "Either gel or regular that's it you pick!" Because I was asking questions about weather I should get gel on my toes because I never had before. The women next to me that I did not know looked at me and we both were extremely taken back by the way we were treated by the nail tech. She & I both had discussed that we would not be returned due to that incident. I just can't believe how rudely they treat customers and rush everything, my nails were a horror show!!! read more

I'm pretty obsessed with this place. Beautiful and clean, extremely friendly staff, and polish lasts! After living in NYC, I got very picky about where I get my nails done. This place really impressed me! They even offer a complimentary glass of champagne. read more

I have been here twice. I moved to the area two years ago and i have tried various salons in the area. This is by far the best. I will continue going here from now on. read more

I loved this place when they first opened; they were highly attentive, offered you beverages, the spa itself is beautiful, and were overall quite pleasant. Back then, they would have received 5 stars. Things are tremendously different now. When you call to make an appointment, they typically rush you off the phone after asking your name, just saying "yeah, yeah, okay" when you tell them what you will be coming in for, and hang up. That wouldn't be an issue if they actually paid attention to their appointment times, but that's not that case at all. The past several times I've been in (I don't know why I even bothered, but the location is convenient so I continued giving them more chances) I've walked in, only to be ignored for a solid 5 minutes. When you tell them you have an appointment, they ask you to write your name down and tell you to sit. I had a gel manicure and a regular pedicure scheduled for 6pm. I wasn't taken until 7:30, and the only reason I stayed is because they took my mother and sister first, and let me sit in one of the massage chairs next to them. At that point, they had to do my nails and my toes at the same time because they were closing soon. Do you know how hard it is to try to sit still while someone is painting your nails, and another person is scrubbing your feet (especially when you're ticklish)?! I understand wanting to make money and keep business coming through the door (and I assume this is what their goal is by taking what I assume to be ALL appointments) but it's having a total adverse effect. You need to keep your customers happy by actually following through with appointment times (or, you know, just by not making people wait 1.5 hours longer than they were mean to to be taken). Staff used to be friendly but have been quite rude as of late. I don't see myself going back. read more

Angela was very rude. She has a bad attitude and very unprofessional. Rather than hand me back my credit card she placed it on the counter and told me I was being mean. They just lost a long time customer. read more

I've been going to this salon for a few years but it seems the quality and customer service has gone way down. I hadn't seen any new polish colors in regular or gel. I inquired and was told there's new colors and pointed to ones that were clearly old. Why lie? Parking recently became difficult and I watched 3 employees park in customer parking. I asked about it and was told to park in Whole foods. Then I was told the person who does my nails doesn't work on Sundays. No one mentioned it when the appointment was made. A woman next to me also had an appointment with the same nail tech. I walked out frustrated and will never return. However, it saddens me that because of Angela's rude behavior you've cost one of your employees money. read more

Hi Good Afternoon, unfortunately this will be the last time I come to lux nails. I've been coming to Angela for over 4 years now and have been recommending all my friends along the way and my friends and there friends started coming here because I HIGHLY RECOMMENDED THE PLACE and the way I got treated today was horrible I kid you not. I showed her a pic of what I wanted she basically stated she can do it ended messing up everything totally nothing like the picture then became upset because I mentioned how I felt in a respectful way. Excuse me I felt as if I'm spending a lot of money here why can't I get my nails how I want them to be. When I mentioned how I disliked the way my nails came out she stopped doing my nails and said well if you are unhappy with your nails we can stop here and I CAN LEAVE now I'm trying to keep it together for the people around me I don't want them to witness this activity at that point I stated she has to Finish what she started why stop mid way !!! She just put color Over her foolish ness now this was around 11am here I am 4pm sitting at another place fixing her bullshit work!!! Horrible service and horrible new year nails..... I even told her how excited I felt because New Years is approaching... please be aware you won't get your way if your unhappy with there service just leave because they don't give a F*** about customer service or what a customer wants. 1 STAR! read more

This place has gotten progressively worse. A majority of the nail techs are rude and treat customers horribly. I called and booked an appointment. I walked in and was informed to come back in an hour because they were "busy". There were 4 people there, all getting pedicures. Anyway, I came back and the girl started to do my nails. Every 5-10 minutes the phone would ring and she would answer it and write down appointments while still trying to do my nails. More than once she messed the polish up because she was trying to multitask. She also would drop my hands suddenly and start texting on her phone while I was sitting right there. She would then smile and continue on filing my nails. Can't believe they think they can treat paying customers like that and still expect a good tip. read more