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    Lux Foot Spa

    3.5 (96 reviews)
    InexpensiveMassage, Day Spas
    Closed 10:00 am - 9:00 pm

    By appointment only

    Lux Foot Spa Photos

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    4 years ago

    0 stars just terrible rude service. Not sure how they are still in business . Just trash !!!

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    7 years ago

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    6 years ago

    Relaxing and awesome!!! A gem in Glenview. Get the 90 minute hot stone. Make a reservation.

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    8 years ago

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    9 years ago

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    9 years ago

    I'll make this short and simple. The best massage I've ever had. Best part of it is that it was only $29! You can't beat that anywhere.

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    7 years ago

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    Page 1 of 3

    Ask the Community - Lux Foot Spa

    How much do 30 minute and 1 hour massages cost?

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    Review Highlights - Lux Foot Spa

    Peter was fantastic and gave a great treatment and made me feel better with leg pain.

    Mentioned in 6 reviews

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    Lux Salon and Spa

    Lux Salon and Spa

    4.2
    (69 reviews)
    0.0 mi
    $$$

    I have no idea what happened to my review so here it is again…read more The receptionist sets the tone for the whole business. It is an extremely important job. It is not easy. You are dealing with many personalities. A really good receptionist knows how to make a customer always want to come back. Here is my experience tonight. I am horrified. I called yesterday. I gave the salon more than 24 hours notice just as I was told to do. I spoke to a lovely receptionist. I explained to her that heavy storms were coming in with many warnings. I did not want to drive in this weather. They were predicting tornados, hail and heavy winds. She was absolutely lovely to talk to and understood. I also explained to her that I did not want to get a fee for rescheduling. She said she understood and would take care of it. She also told me to call in the morning and let them know once I saw what the weather was like. I followed her advice and immediately called in the morning. I rescheduled my appointment. No problem, At 6:30 tonight Gail called (the other receptionist.) as obnoxious as can be and told me I did not follow the rules. She was going to place a fee on me. I believe it was $25. She kept saying we talked about this and would not stop. I honestly thought she was a broken record. I followed the rules. I did nothing wrong. I will tell you the right does not know what the left is doing. There is no communication between receptionists. This was a power trip and under no circumstances she was going to win. She was determined. That was obvious. Salons are customer service oriented. You have to be this way if you are going to keep your customers. They want the customers to be relaxed by their services. I don't know if Gail got off the wrong side of the bed or if something was going on in her life. She sure took it out on me. I am not going to tolerate this behavior. Nobody should. I wonder if the owners know how she is treating the customers. She cancelled my appointment because she said I did not follow the rules. At this point, I hung up on her. Nobody should ever be treated this way under any circumstances. It was horrifying to say the least. If you want to be abused by a receptionist then I would recommend going here. I am just flabbergasted by the way I was treated. I am in the salon every month. I am not a walk in. I am also surprised that neither of the owners reached out to me. This says it all!

    Brought my son in for a re-perm but was told by Tom that his hair had quite a bit of damage and…read morethat he wouldn't recommend a perm at this time. We decided to get his haircut anyways and we're extremely happy with the results. We also appreciated the fact that Tom took his time to go over my sons hair and explained to us his reasoning for not wanting to do a perm. Would definitely recommend to anyone looking for a place that actually cares about your hair!

    Photos
    Lux Salon and Spa
    Lux Salon and Spa
    Lux Salon and Spa

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    Hand & Stone Massage and Facial Spa

    Hand & Stone Massage and Facial Spa

    3.3
    (57 reviews)
    1.7 mi

    The membership here is easy to sign up for and nearly impossible to cancel, and after three months…read moreof this I do not believe that is an accident. My wife requested cancellation on May 7, 2026. She was told a manager had to call her back. One called on May 15 and she missed it, with no way to finish the request on her own and no email address offered. She called again June 14, got a callback around June 20, and the membership still was not cancelled. We were charged in May, June, and July (so far). The terms say cancellation happens upon receipt of your request. They say nothing about manager approval, and I could not find that requirement on the Hand & Stone website either. It was only explained verbally, after we had already been charged. In practice, the only person who can complete your cancellation is someone you cannot reach on demand, a missed call sends you back to the start, and billing never pauses. Other reviews here describe the same thing. One star is for the membership and billing process specifically. Signing up took five minutes and leaving has taken three months, and a door that only opens from the inside by someone who is never there is not a membership, it is a trap with nice lighting.

    I rarely leave negative reviews, but my experience with this studio was disappointing from…read morebeginning to end. I requested that my membership be placed on hold for three months due to a shoulder injury back in 4/2026. Despite making that request, I was still charged the following month. I called a second time, explained the situation again, and was assured that the freeze would be taken care of. Months later, I discovered that the freeze had never actually been implemented! After calling three separate times in two days to speak with the manager, Jamie, she finally returned my call and told me that membership freezes are not effective until you speak directly with a manager. This was never explained to me during any of my previous calls. Had I been told that a manager's approval was required, I would have gladly waited for a callback or followed up immediately! Instead, I was told that she had left me one voicemail months earlier that I never received, and because I didn't return that call, nothing could be done. She refunded one month's charge but refused to backdate the freeze to when I originally requested it, despite the fact that I had contacted the studio multiple times and was never informed that any additional approval was needed. The most shocking part of the experience was how it ended. Rather than trying to resolve the issue or acknowledge the communication breakdown on their end, Jamie cancelled my membership and informed me that I was no longer welcome at the Northbrook studio because I continued to question the handling of my account. Customer service should involve listening, communicating policies clearly, and taking responsibility when mistakes are made. Instead, I was left paying for months of membership I can't use because of an injury, and then was essentially banned for asking that the situation be corrected. As for the services themselves, they were inconsistent. The quality of the massage therapists varied significantly from visit to visit, and I also had a facial that was underwhelming. Between the poor communication, lack of accountability, and how I was ultimately treated as a member, I would never recommend this studio or company!

    Photos
    Massage room
    Massage room
    Hand & Stone Massage and Facial Spa
    Hand & Stone Massage and Facial Spa

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    Elements Massage

    Elements Massage

    4.1
    (49 reviews)
    1.7 mi
    $$

    Only reason I'm not giving it a 1 is because there are some great therapists, like Kevin…read more I have been a member for 6 years now but when I heard about the experience that one of my friends had, I was very disappointed. I just cancelled my membership because of it. For a customer focused business, leadership (manager Carla and owner Kelly) has terrible customer service. My friend had canceled her membership once she got into residency in NY, because she knew she was moving. She went in person and filled out the cancellation form. Months later she realized that she was still being charged. They would not provide a refund and claim that she did not cancel because their process is to process the cancellation and then shred the form! You don't even get a copy of your form. I made sure to take a picture of my cancellation form so that they can't pull the same thing on me. All of our friends and family that have Elements memberships are in the process of canceling and we are making sure no one else goes here,

    Whatever you do, DO NOT BUY THE MEMBERSHIP subscription. There are better options at places like…read moreHand And Stone, which also includes facials and is cheaper. My sister is having a nightmare experience where they charged her for months even though she canceled her membership before moving across states. They conveniently lost her termination form, although they shred all the termination forms and do not provide you with copies. And the manager Carla was trying to gaslight and say that my sister never signed it. When I cancelled mine, I had to wait 30 days before it went into effect, which is a wild policy-- I don't want to participate in your business, and I'm not trying to. This policy is just a final cash grab. They do not refund on services that haven't been rendered! Instead they make you get gift cards--after this experience, why would we send other people here?

    Photos
    Elements Massage
    Lobby with partitions on desk
    Lobby with partitions on desk
    Elements Massage

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    Lux Foot Spa - massage - Updated August 2026

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