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    Lux Cycle Tow

    4.5 (15 reviews)
    Open Open 24 hours

    Services - Lux Cycle Tow

    Motorcycle towing

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    First round of towing

    Awesome company, reliable and not a quitter. I needed 2 things towed up to the mountains from oc at once and he said he could do it and gave me a fair price. Unfortunately one was longer than he thought so he could only take one at a time. Rather than telling me he couldn't do it he pushed forward and promised to get them both to me by the end of the night. He did 2 round trips lasting until 3am to get my cars to me for the holiday weekend and did so with a positive attitude. I paid him more than double to do so even though he did not ask for it, I felt like he was a man of his word and wanted to help me. So In return I wanted to help him. Highly recommend!

    Towing

    Definitely recommend! The driver was so efficient and accommodating. My bike was dead on the side of the road and needed a tow so I decided to send out multiple quotes to different towing companies. Lux Cycle Tow was the first to respond and I was hesitant due to the lack of reviews but honestly I'm really glad I went with Lux Cycle Tow. He gave me unbeatable rates and friendliest service. Please txt him directly for a quote because Yelp ripping off small businesses to communicate over the app!!

    Golf cart tow

    Donte was great to work with. On time, professional, and did a fantastic job. Would recommend and would use again.

    Lux Cycle Tow towing my 2018 Street Glide. Thank you Lux and Donte!

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    4 years ago

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    3 years ago

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    3 years ago

    Looking to get my 2006 suzuki gsxr back from you. havent heard from you in over a month its the black and red one you sold me.

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    4 years ago

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    4 years ago

    Business owner information

    Photo of Donte W.

    Donte W.

    Thank you

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    5 years ago

    Husband needed a tow from Santa Ana to Anaheim. Quick response and excellent communication! Thank you Donte, will use this company again.

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    5 years ago

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    5 years ago

    Great service,on time and professional. I would happily call Donte again. Good communication throughout the process and on time

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    5 years ago

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    5 years ago

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    4 years ago

    Business owner information

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    Donte W.

    Thanks Nichole glad I can help you out

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    4 years ago

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    5 years ago

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    5 years ago

    Business owner information

    Photo of Donte W.

    Donte W.

    Thanks you

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    5 years ago

    Thank you donte for towing my honda grom. i'm a college student with minimal funds so thanks for working with me !

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    Ask the Community - Lux Cycle Tow

    Review Highlights - Lux Cycle Tow

    He arrived exactly when I asked him to Dont let the few reviews turn you away; get your towing done by Donte!

    Mentioned in 8 reviews

    Read more highlights

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    I just left you a voicemail and look forward to hearing back from you soon. I'm trying to make an…read moreappointment. NVR ZZZ.

    They do not answer their phone calls, and their website is not working, so there is no way to…read moreschedule an appointment online. Because of these issues, I have been unable to retrieve my car for 10 days. I drove to the address listed online (174 W. Lincoln Ave, Unit 532, Anaheim, CA 92805), but it appears to be a UPS Store with a mailbox rather than a customer service office. On the first day, I was told I could pay an additional $300 or wait because they were "busy." Based on my experience, I did not believe they were actually that busy, and I felt pressured to pay the extra fee to get faster service. I plan to contact Toyota Financial to report my experience, as this company is one of its third-party contractors. I also intend to file a complaint with the California Attorney General's Office: https://oag.ca.gov/consumers and other government organizations, too. I believe both the contractor and Toyota Financial should review these business practices and ensure customers are treated fairly. If you are considering using this company, I encourage you to research them carefully and read customer reviews before making a decision. I hope the appropriate authorities investigate these issues so other consumers do not have the same experience. I can't even get my belongings from my car, and my phone is inside the car too, so I can't receive calls.

    1st Responder Towing & Transport

    1st Responder Towing & Transport

    5.0
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    I had such a great experience with him! Even though I didn't end up needing my car towed, he still…read moretook the time to help me figure out what was wrong with my 2006 Honda Accord. He sent me detailed information about the issue, explained what I might need to replace, and genuinely tried to help me avoid spending more money than necessary. What stood out to me the most was that he didn't have to do any of this. He wasn't making money from helping me, yet he still took time out of his day to make sure I had the information I needed. He was kind, honest, knowledgeable, and genuinely cared about helping me. If I ever run into any towing issues in the future, he will definitely be the person I call, and I would recommend him to anyone who needs help with their car. This experience also reminded me that there are still genuinely good people out there. He inspired me to always stay true to myself and continue helping others whenever I can, because the kindness you put into the world really does come back around. I'm extremely grateful for his help and wish him nothing but success!

    Got stuck and was in need of a tow at a Costco Gas Station Pump. Great service and help, very…read morefriendly and got things done very efficiently. Reasonable fair prices. In my situation, I am very shocked how smooth the process was and really made it look easy. Thank you again, would definitely call again in the future if I need a tow again.

    Dedicated Transportation Services

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    1.8
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    Great customer service from start to finish. The staff was incredibly helpful, professional, and…read morecompassionate--especially considering you're usually there on a tough day. They handled everything with care and patience, which made a difficult situation a lot easier to get through. Truly appreciate the support and kindness.

    Absolutely terrible experience. The customer service was awful, and the staff was incredibly rude…read moreand unprofessional. We arrived at the exact SAME time as the tow truck like literally behind the truck , just BEFORE they pulled the car into the gate, but they refused to let us retrieve it. Even though we arrived before 5:00 p.m, they still charged us an after-hours fee. We ended up paying over $540--almost $600 to get our car back, even though it had been there for less than an hour. The charges felt completely unreasonable. To make things even worse, the employee who processed our payment , said this to my friends while she's pulling out her car , "she's not too smart huh " as if he was calling her stupid. That was extremely disrespectful and completely unprofessional. My friend was visibly upset and crying, and instead of showing any compassion, the employee told her that there was "no need to be angry." They showed absolutely no empathy or understanding for the situation. This was one of the worst customer service experiences I've ever had. People don't know what someone else is going through or what their financial situation is. They don't know if those $600 were money you desperately needed for something else or if losing that amount completely throws off your monthly budget. Instead of treating people with kindness and respect during an already stressful situation, they make the experience even worse and treat it like it's something to laugh about.

    Lux Cycle Tow - towing - Updated August 2026

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