So let's just start off by saying, that i LOVE Lush products. There is no end to my desire to spread the bounty I have found there and wax on and on about how wonderful everything is. I have been a Lush junkie forever and was supa-stoked when I got news they were opening up a store at Woodfield. Of course I went to check it out...credit card in hand. The store is cute and set up well, you get to try everything and play around, until you get mauled by the guerilla sales people. They ask such open ended questions as "Have you ever used Lush before?" I say "Yes, for a few years now." Hoping that my tone says 'please just let me look around'. But, alas, it doesn't and I am constantly being verbally assaulted by some anorexic goth chick or some hipster in buddy holly glasses and striped tights. I ended up leaving with nothing because all I wanted to do was smack the red lipstick off of the cashiers head. I must reiterate that i LOVE Lush products, they get 5 stars...but the service here, well; I feel like I should bring a machete in there to cut through the B.S. sales chicks. I like the idea of being able to pick out my own products by weight (when you shop on-line, you tend to get a smaller volume of product) but I would rather go on-line than to Lush Woodfield anyday. read more

This was my first time at a Lush, any Lush location. The staff here is really friendly and let you play with everything. This is actually my favorite part of the exprience because I like to know how my cosmetics will feel on my skin before I purchase them. They do all kinds of demos and fun stuff with the clients. I didn't find them to be too pushy, and I found their recommendations helpful. Maybe it was because I was a complete newbie, but I liked being shown what is where and what it does. I discovered my newest and to date favorite bath lotion - Flying Fox....a jasmine lovers dream. The store is clean, and interactive as I mentioned before. There are a lot of different products to choose from and the staff was great. read more

I would like to start off by saying that I LOVE the store itself. I love the brand, so much. This is why I would like to talk about this specific store. If you're going out of your way to go to a lush store, do not go to this one. The workers are not that friendly or helpful. I've been to many other locations and I had such an enjoyable time and then I went back to this one and was thoroughly disappointed. I would suggest going to the one in Oakbrook Mall instead. read more

I do not like being approached in stores or malls at all. So what am I doing going into a LUSH store? It's the size of a shoebox so you're going to bump into someone. Well, I had a couple of friends on multiple occasions recommend that I try LUSH products because they smell so good. I'm a sucker for things that smell good. So I took a chance and went inside. I'll admit, I had a bit of social anxiety when the sales associate approached me and asked what kind of things I was looking to try today. In an act of impulse at the displays, the descriptions, and the smells, I rushed and scooped up 3 products and had my "SHUT UP AND TAKE MY MONEY" face on (http://media.tumblr.com/tumblr_lua0c5KyPf1qafrh6.jpg for reference). The store is smaller than a Bath and Body Works, but they utilize the space to fit more variety of products rather than lining the shelves with 100s of the same "in season" fragrance. The sales associates are casual, knowledgeable, and there is no pressure to buy anything. edit: HOWEVER, I was easily swayed into buying things anyway. As far as products go, I'm not really intense on the whole vegan/sulfate-free/paraben-free deal. You do have to understand that some of these chemicals are what makes a product shelf-stable, or else the products would have to be replaced a lot more often. So as much as it sucks that we live a chemical-filled world, this stuff isn't as horribly bad as compared to some things sold at a discount store. read more

I am extremely frustrated and disappointed, especially after reading all the great reviews about this location/Lush. I came in this afternoon looking for a birthday gift for my best friend and was planning on picking up some things for myself as well. However since I never bought anything here before, I was really looking forward to getting recommendations and feedback from the employees. Instead, I spent about 10 minutes circling the store and no one came up to me and they avoided my eye contact. I understand that you are busy, but if you do that to a lot of your customers you are losing money and potential repeat customers. I still want to check Lush out because I've heard great things but I will try a different location next time. Hopefully I'll have more "lush luck" there. read more

Fantastic LUSH location, not for the usual product reasons. Recently went in, and staff was amazing. There wasn't a lot of product out, but wasn't due to anything immediate staff or management could control. The store is massive, which was nice, because a lot of the LUSH shops are just bigger than a closet. Having worked at LUSH years ago at a location on the west coast, I knew what it was supposed to look like. The lack of product shook me up in a way I was not prepared for. The staff was just so supportive and the quintessential LUSH employees. Tyler (I'm so sorry if I'm still misremembering! I knew that was going to happen!) and Maria were awesome. There was also another staff member who was great, but I didn't catch their name! They gave me a sample of product, and it really meant a lot that they saw I was having some emotional reactions, and responded to it. It was great to chat with them, and they knew what I was talking about when I inquired about certain products. I'm absolutely going to return to this location again. The experience was everything I didn't know I needed, and was everything that espouses what LUSH was about, that kindness and connection to the earth and people that everyone can benefit from. read more

The workers there are always soo nice and helpful! One worker named Annie went above and beyond today! She helped my bf and I pick two bath bombs! She even provided us with some samples! I'm so excited to try it all! Thank you!! read more

Love this place. The best bath stuff ever!!! It's a little expensive but worth it. So relaxing. The rose bomb was the best read more

Lush = Luscious. Bath bombs. Bubble bars. Shower smoothies. Shower jellies. What more does a girl need to keep her skin baby soft and smelling like a candy shop?! Lush prides themselves on their handmade, cruelty free, vegan (well, most) products made with ethically sourced and sustainable ingredients. And they should be proud. Their products are the (bath) bomb!! Staff at Lush are very knowledgeable, friendly, and have a way of convincing you to buy every product in their store. The tell you, and show you the benefits of their products. Once you get those jellies, melts, scrubs, and smoothies on your skin, you're sold. You throw 'em your basket and don't look back. I will say, prices are high. But you get what you pay for, and ingredients that were sourced in ethical and sustainable ways, don't come cheap ((sadly)). ::A FEW FAVES:: ::Bath bombs - Sex Bomb// Butterball // Rose Queen // Blackberry // Honey Lumps ::Bubble bars - Magic Mushroom // The Comforter // Rose Jam // Blue Skies & Fluffy White Clouds ::Bath Melts - You've Been Mangoed // Dreamtime // In the Nude ::Rub Rub Rub Shower Smoothie ::Sugar Scrub ::Mint Julips Lip Scrub ::None of Your Beeswax Lip Balm ::Ambrosia Shave Cream ::Lemony Flutter Hand & Body Cream I love lush. I love their products. And I love everything they stand for... their product creation, purchasing decision, policies, and as an organization as a whole. read more

This is such a fun store. I could roam the place forever just going from one product to another soaking in all of the spectacular scents. I tooootally applaud this company for how amazingly helpful, friendly, and welcoming their staff is. Seriously, everytime I walk into Lush they are always there ready to answer any questions you have. They send you home with a bunch of free samples of their products so willingly after they let you try out some of their items showing you how they work. Everything I buy at Lush is always a wonderful purchase. All of their skin care products work fantasticly (try Oatifix face mask--best smell in the world and works great for my dry skin!!). Their lotions, body butters, and massage bars rock (get the Heavanilli massage bar!!). The soaps are super(get the ice blue and vanilla in the mist soaps!). I love the lip scrubs and balms (mint julip lip scrub and double choc balm are some of my favorites). The perfumes smell amazing (especially vanillary). The hair care products (silicon-free) are awesome (Rehab shampoo, American Cream conditioner, and R&B leave-in conditioner work wonderfully for my thick, drier hair!). I love lush! read more

I came into Lush with the intent of buying a Christmas present. I knew exactly what I wanted. Hoping to find a pre-packaged gift that I just pick up rather than building my own, I weeded through the gift boxes and found one I wanted. I didn't know what everything in there was, so I asked the gal ringing me up. This place gets 4 stars just for the salesmanship of this one person. OMG, she made me want to take a bath right then and there. I don't know if it was the words she used to describe these things or what, but this girl was good. The extra star is for the vegan, handmade, ethically sourced production, not testing on animals, etc. (Sidenote: Yes, I have tried their soaps and bath bombs and they rock. So, 5 stars for the products I've tried AND the salesmanship.) read more

What a Deal!! I stopped by Lush today in hopes of finding a magic potion to help my skin stay soft and smooth through these freezing winter months. It was a five star experience. 1) I was promptly greeted by a sales associate who was very friendly, knowledgeable and patient while helping me find some products I might like. 2) They were having an amazing promotion going on: whatever amount of money you spent on your products (pre-tax) you were then allowed to pick out the same amount worth of free items. The products I chose amounted to $34, and so I then got to pick out $34 worth of products to take home for FREE! How sweet is that? 3) I was in and out in relatively no time at all - which is impressive given that this was Sunday afternoon at Woodfield Mall. Hopefully I will be able to give the products themselves 5 stars! read more

When I first walked in, I expected pushy earthy hippies peddling crappy-made soap, but both myself and my boyfriend were pleasantly surprised. The salesgirls were incredibly helpful and offered both of us free facials. Now, I have been battling with my skin for YEARS. I have tried everything. Well, everything but Lush. After my facial, my face looked 300X better than it ever had! And all they did was use a cleanser, moisturizer, and their own spot treatment. They worked with me to find suitable products for my skin. I ended up purchasing Angels on Bare Skin, Grease Lightning, and Eau Roma Toner Water. I also took home (FREE!) samples of Ultra Bland cleanser and their celestial moisturizer, which I will be purchasing when I visit next (along with Dark Angels, which cleared all of my boyfriend's blackheads in just 3 days!). I never considered going natural. Before, I just considered it all hippy junk, but I love these products. My skin has never looked better and the service is spectacular!!! The girls took the time to explain the products to us and let us know their personal experiences with each product. They offered samples of the products for us to take home to try before we committed to buy, which I am grateful for; I have spend hundreds of dollars on skincare products just for it to make my skin worse! Thus far, I haven't had any reactions to the products. I have only two complaints about LUSH. First, the prices are high, but that is to be expected. Everything is handmade with fresh ingredients and not mass produced with harsh chemicals. The second, is many of the soaps are just out in the open for other people to touch. It's not too huge a deal, but you don't know how many people have touched the soaps before you. All in all, I think lush is fantastic. They will definitely keep me as a customer. read more

I love this place. I always wander in to try the random stuff and have often run into special promotion days. Once I got a free facial. The staff members are so nice and cheerful and helpful that it makes me wonder if they're on drugs (this store seems real hippy to me). However, as fun as this store is, I have to say that their products aren't always perfect. This margarita shampoo destroyed my hair and was aided and abetted by the vanilla conditioner (American Dream?). The blemish treatment gel did nothing for me. The Buffy body butter was fantastic and made my skin awesome but also plugged up my bathtub quite severely. The bath bombs are super fun but terribly expensive. Money-saving tip: if you wait until after a major holiday, sometimes their gift box sets are on clearance -- a good time to stock up especially on the bath bombs. read more

woohoo! Is right! Try the pink peppermint foot cream.! Damn! Almost makes me wish I had a foot fetish. The cream keeps massaging your feet for about 20 min after you have applied it. Alot of different creams, soaps etc.....of good quality The girls that are in there can be a bit of a pain in the ass, always asking CAN I HELP YOU? But if you can get by them you will like this place read more

I've been using Lush for over 3 years and started my 'addiction' at the Water Tower store downtown. Since I've been in the burbs this is my go to store. The employees know me and always swoon over my toddler whom they've watched grow up for 3 years. I love their products from Fresh Farmacy for my facial soap, to Celestial as my moisturizer, Icky Baby Bots to bribe the toddler into taking a bath and her favorite (Saturn) some bath bomb that looks like Saturn to her. My only complaint about this store is it could be wider. Granted I have a monster single stroller but a wider walk way would be great. I always seem to get stuck behind someone standing in the middle of the aisle and have a difficult time making it back to the check out counter. If you can't widen the aisle maybe point of sale card swipers would help so I could get my purchases at the front and not have to navigate the narrow back half. read more

The service in here is usually excellent, but I have heard some tales of sales woe. The store was clean, organized and staffed with decent people. They offered me a hand treatment, and I accepted. The lovely lady that did the treatment was very careful not to get my coat or shirt sleeve wet. She took just enough time with me and was very sweet. While checking out, the salesperson asked what my favorite product was. I told her I had not tried any yet, and the things I was buying that day were a gift. The free sample floodgates opened up and I went home with four things to try. read more

I love Lush, but this one requires me to have to go into Woodfield mall, which I hate, so minus one star for that(sorry). The staff is nice enough, but this store has so many ppl wandering in that it prevents them from being able to really spend more than a few minutes with you. Great products, but I'd rather shop online than have to wade through slow walking window shoppers, teens that got dropped off for the day without adult supervision, & crappy parking at Woodfield. read more

Got sensitive skin, care about the environment, and want to try before you buy? You came to the right store! They have everything you can think of for your skin. Bath time is more fun now compared to when I was a child.Bath bombs, shower gels, and shower smoothies are great. The best thing i ever got is Ro's Argon shower smoothies. It makes my skin so soft and calms redness, dryness, and irritation. Just slap some on in the shower and rinse. You don't the need to apply lotion after. They make nice gifts and already come wrapped! Their staff will help you find what your looking for and even give you a nice hand massage using the products. Sometimes they will give you a sample on the house when you make a purchase. read more

Love this place! Huge fan of Lush products because they fight animal testing. The store is a bit cramped but the associates make it feel HUGE with their engaging conversation and welcoming attitude. Great place, great staff, great products! FIGHT ANIMAL TESTING! read more

After discovering LUSH, I've never went back to any other cosmetics brand. It's been over two years, now. I am consistently impressed with all the products, and the service is phenomenal. The employees know me by now, and my best friend, too. I've referred about fifteen of my friends to this store, and they all adore it! I really can't say enough good things about this place. The pricing is more than I spent on drugstore brands - obviously! - but I am paying for quality. And compared to department store cosmetics, it is still superior. It lasts as long as they tell you it will, and all the products just work so well! I absolutely adore that they use natural things instead of using chemical messes. Love it! read more

Mmm, most all their products smell so good and are fresh. The price is a little high, but hey, their "eye's right" mascara is the ONLY mascara I have ever used that does not make my eyes turn red and water. I never wore mascara because of how sensitive my eyes are. NOW, I even use it as eyeliner (I never could use that either before I tried these products). I'm looking good and don't have red eyes (kind of defeats the purpose). I just wish they would get that "independent" eyeliner back on the shelf, but in the meantime, I may be wild and try a colored eyeliner. Being all sensitive, I haven't used makeup since I was fresh out of college. Now that I have found Lush, I am back in the game of looking good! Their makeup is not full of god-knows-what from China. I think this is why I don't have reactions to it. I'm 100 percent comfortable using it. I even drew some funny eyebrows on my baby with the eye's right mascara and it didn't make her skin turn red or anything. It just wiped right off so easily (I would never have done that with any other product). Staff are great here. They almost always give me samples of things that I was considering buying (one time they didn't cause it was a busy Saturday. I would suggest going here on an off day, like weekdays, when they are slow, for the best service). I'm getting my husband their products too and he smells great! Gotta love that! read more

Alright so Im going to write this review very, very, simply. This particular location of Lush is awful. Its nothing to do with the location or the products, (because they do carry a great selection of products.) However the employees are actually the worst. They are pushy, and aggressive, and totally in your face. Myself and a few family members have visited this Lush on multiple occassions and couldnt wait to leave because the staff is so obnoxious. Infact if it werent for the great product, Id tell others to avoid this store and drive to Old Orchard instead. Its worth it, for the customer service you get at OO. The girls today one by one, approached me, and wouldnt leave me alone. Its okay to suggest a product, but seriously Girls, Leave it Alone. Its annoying when each of you continues to bother the customer every 3, 4, or 5 minutes. With your watchful eyes, you make my skin crawl- because I know the minute I touch anything you'll pounce over and tell me all about it. Thanks for ruining my opinion of these products. Also, side note: I had one of the girls working today, tell me how much she just "f***ing loves patchouli." I repeat, she just "F***ING loves it". Im sorry, but I dont care how well you are trying to relate, swearing to your customers is extremely trashy. Anyways, all in all. The shave cream, and my Honey comb bar of soap is great. Thanks Lush for the great products. But from now on , I will drive the EXTRA 40 min to Old Orchard to avoid this poorly staffed location. read more

I really like this location. Great selection and set up of various skin/beauty products with great scents and bath bombs with unique designs along with natural ingredients. The staff are helpful in helping you find what your looking for and I really enjoy the experience of trying out the products in the store. read more

This store happened to be the location of my first LUSH experience. It was SUPER busy, and I do understand. We were in the middle of the mall on a Sunday. My sister-in-law had a super friendly, very helpful sales associate help her. He even found her some of the stickers from their anti-death penalty campaign she'd been wanting. I got my Smuggler's face scrub and a few other things I was wanting. They kindly threw in a catalog for me to check out that evening. Even throughout the chaos, they were very sweet and helpful. Thank God St. Louis has two locations, or I'd be in a world of hurt. read more

Over the past couple years I've been weeding out hair/skin/body care products that contain chemicals that have recently been deemed potentially hazardous and unhealthy, especially the link between parabens and breast cancer. I first started using Lush way before it was even sold or even heard of in the US (13 years ago), my favorite soap being Banana Moon, now discontinued. Now they are all over the place with their catchy slogan "Fresh Handmade Cosmetics" which many people may confuse with "all natural" and that is sadly not the case. First off, ALL of their bar soaps contain sulfates. Sulfates are basically detergents and you will find them in ALL drugstore brand shampoos and body washes. The reason is because it's the cheapest form of lathering soap available. If you notice, it's on the of first ingredients in the products meaning it's the most concentrated ingredient. So you're paying a lot of money for cheap, drying, detergent. I've taken a soap making class so I know you can make a great bar soap with amazing oils like olive oil - but that would be too expensive for Lush considering the prices they charge for cheap ingredients. Same goes for their shampoos. I also used to love their American Cream conditioner - the smell is amazing and it lingers after your hair dries. This has parabens and sulfates (why???) in addition for propylene glycol another nasty chemical. Sadly, their employees either have no clue what these ingredients are or try to convince you that their parabens are "food grade" - whatever that means. So my advice would be if you are concerned about things like this, then read the labels. At least their labels are quite easy to read. They DO have some products that don't contain chemicals like their Ultrabalm (a nice alternative to Vaseline) and their R&B which is a hair styling cream and smells AMAZING and works great. I'm sure there are others as well, I just avoid shopping there because I really miss it =( read more

Diana was so sweet in helping me find exactly what I was looking for. She asked me questions about what I was looking for and made relevant product recommendations. She showed me what I wanted, then showed me what I needed when she saw that I had fresh tattoos that needed some care. I walked out with more than I was anticipating purchasing because everything she showed me was just amazing! I felt like I was shopping with a friend, not a sales associate! read more

oh dear, i could spend a lifetime in this store. i love just about every single product they carry. here are a few worth naming: -Flying Fox (both the Temple Balm and the shower gel/shampoo) -The Comforter bubble bar -The Joy of Jelly shower jelly -Avobath ballistic "bath bomb" -Butterball bath bomb -Sex Bomb bath bomb -Catastrophe Cosmetic fresh face mask -Fresh Farmacy facial cleanser -Therapy massage bar and thats just a FEW of my faves! for serious, you need to get your ass into a Lush store asap. you can find them located in the ever growing evil communist empire that is macy's, or try and find a free standing store that is not surrounded by demonic forces that have crushed chicago shopping legends (ahem........ Marshall Fields...... ahem). all the products come complete with exp. dates not so far off in the future, which give you the red flag that they are made fresh and lack an abundant amount of preservatives. Lush has saved my mid 20's skin from teenaged breakouts and the dreaded "laminate face" (you know what i mean people...... i have an oil slick on my face). oh...... and they are super happy to give out samples!!!!! but on a side note, the samples they give you are going to make you come back to purchase the product.......... lord knows i have. oh geez, i forgot to mention how great the staff is!!!! they are all very knowledgeable and totally friendly........... you often find yourself engaged in non-lush related convos. these girls are your expert advisers and your best friends, they ROCK!!!! read more

This store is stocked pretty well and the staff is super friendly, but oh my GOD I literally cannot shop in this store without being bombarded by employees. I was literally approached by two different employees within the span of one minute, after telling them I was just browsing. If a customer tells you that they don't need help you should respect that. I had already looked online at the products I needed to get, just wanted to see them IRL before purchasing. I left the store and decided to order online instead. This hasn't been the first time either. read more

Not sure why it took me so long to review Lush, but I have to admit that I'm a total crazed fan for the most part! I shop often at this store & online. I have not yet been to the Chicago location. I was introduced to Lush with massage bars & fragrances by a friend. I was initially a bit taken back by their prices (which were high in my eyes---$8 for 3.5 oz bar of soap), but once I experienced their quality, scents, & learned everything is hand-made & pretty much all natural, I fell into a deep sea of admiration. Anyway, the store in Woodfield is not particularly large, & they do not sell any of their Retro products here, but it is truely a great place to be. 99% of the associates are friendly & helpful. Some of them even recognize me now & ask what I've purchased lately. lol I love how most products can be demonstrated on you or in water in the store, & most of the time you can receive samples of other products when you purchase something (though now I have to ask for samples depending on the staff). If you've never experienced Lush, their website will familiarize you well, but it is a necessity to actually interact with the staff & products at the store. Save 5 black empty pots & bring them to the store to get a free fresh face mask---many of the masks are great! I've tried many of the soaps (note: soaps only come in 3.5 oz online) in which you can name a price in the store & they'll slice you off a chunk. I have sensitive, break-out prone skin all over, & I like a nice moisturizing lather. I also have fine but wavy & chemically treated hair. Here's my review of some products in short: Better As Hand Soaps -Rock Star -Red Rooster -Miranda -Sea Vegetable -The Godmother -Bohemian -Bamboo -Noubar Best Body Soaps (how my skin reacts is weighed more heavily than scent here) -Porridge my best exfoliator with the creamiest, most moisturizing lather -Figs & Leaves -Sexy Peel -Sandstone -Honey I Washed The Kids (this scent lingers longest on my skin) Bath Bombs fizz & color your bath water but aren't as moisturizing as the Bubble Bars. If you're going to use a Bubble Bar, make sure you set aside an hour b/c you will not want to leave the tub of silky soft bubbles that last fairly long. Bath Melts are moisturizing but are just ok for me as there are no bubbles & they make the tub a bit slippery. I tried Whoosh shower jelly which was ok, but didn't lather as much as I like. Sugar Scrubs are great as they get you super smooth, but they only lasted 1-2 showers for me. I've tried all the face cleansers, & they're all nice, you just have to pick the best for you. The facial moisturizers are nice, but most are too expensive for me so I stick with the serum. Body Butters are nice but I use them up too fast for the price. Products I Was Not Impressed With -Lemslip used to be considered a buttercream, but has now changed a bit & is sectioned with the soaps. Lemslip gave me hives. :0( -Emotibombs chunks went right down the drain---don't waste your money! -I Love Juicy Shampoo didn't smell as it was described & dried my hair out -Black Henna added moisture & shine but did not color my friend's dark brown hair at all Products That Were Just OK For Me -Cynthia Sylvia Stout Shampoo interesting smell but I didn't notice much of a difference at in my hair's moisture/texture -Big Shampoo nice lather but my hair needs more moisture even though it's fine -Godiva Shampoo bar great scent but not enough lather -Gentle Lentil great white chocolate scent but not enough lather -Okra Conditioner good for the whole head since it's not that thick but it goes fast Products I Adore -Karma Komba Shampoo Bar great lather, scent, & good detangler -The Strokes & Jasmine & Henna Fluff Eaze great pre-shampoo treatments -Ocean Salt gets skin really smooth & fresh -Mask of Magnaminty skin feels really refreshed -Grease Lightning cleanses & tightens pores well -Ultra Bland awesome makeup remover by far -Saving Face Serum concentrated moisturizer in which you only need a smidge -Silky Underwear softest, silkiest powder -T'eo Deodorant -Dream Cream -Pied De Pepper Foot Lotion good deodorizer -Fair Trade Foot Lotion works well on legs too -Snow Fairy / Candy Fluff fragrance Whoops, sorry, I can go on & on! lol The scents here are amazing & one of a kind if anything! read more

This store is amazing!! Smells so clean inside. The workers are extremely friendly and very knowledgeable of their products. I've been going there since they opened. My daughter loves their bath bombs which is our number 1 purchase. read more

Only went in the try a *Bath Bomb*! The staff there was very nice and helpful and even showed me how the bath bomb works. Everything in there is homemade. I always passed by the store not really knowing what it was... I thought you made your own candles or something there! lol But I was told to try and bath bomb from Lush and I loved it! I'll be back for more and I might even try some other stuff too! read more

This has place has some pretty neat organic stuff, plus it smells like heaven. You can just tell that the sales associates love their jobs there, it really shows with their great customer service and recommendations that they make based on what you tell them you need. It's fun to do e color wheel even though it seems a little ridiculous, those employees really know their stuff. And they always have great music playing in the shop, singing and shopping is definitely a thing. read more

Connie was amazing!!! So I come in to just browse and come out feeling like a million bucks. Ill tell you why. She approached with a big smile and humor. She asked great questions about my skin. From there she recommended products AND gave me a facial with them!! How awesome was that!! Please see Connie!!! Bought a lot today :-) read more

All I can say is that the customer service provided during my first visit here was superb. Anna was absolutely AMAZING. Her education on the product line rocked and her sense of humor was inviting. I was also impressed by her manager who was extremely nice and helpful. Thanks ladies for treating me so great during my visit and I will be recommending this location to others. read more

I am literally addicted to the Lush brand. I've been ordering online for years, and somehow did not even notice that there was an actual store that was so close. The smells.. the feels.. the lotions.. the home made goodness of it all, its amazing. Very small, so I would not recommend trying to savor the amazingness of it all during the holiday season, but definitely do yourself a favor and check it out. read more

Great store, great products (I've become a recent Karma convert) but a pushy, pushy staff at this location. They didnt' even try to sell me items related to what I was buying (don't try to sell me conditioner with massage bars, really). Still, a brand-new store and nice that it's there. read more

I've loved this place since I first went there years ago.. Although I can't stand that it's in wood field I loved it more than ever today! 'Derrick- has a sick sleeve tattoo! Was amazing! He knew everything and anything about all the products and I didn't mind the complimentary 2 arm massage as well as custom facial! They truly know how to treat a customer. Extremely genuine and friendly.I bought the sea shampoo bar and aquamarine facial cleanser ! Can't wait to use them both! Although people may think these products are over priced. I would like to remind people that these products are HAND MADE ! Not by a machine or made in bulk. People's hard work and energy go into making these vegan friendly products. Not to mention they are all organic! read more

I've only been to Lush less than a handful of times, but after seeing a post on social media about how the Northern Lights bath bomb makes your tub look like a nebula, I knew I had to check this out. Unfortunately, I arrived after the holidays and the Northern Lights were no longer available, so the rep recommended one called Space Girl. The ball itself smelled like Willy Wonka bought a black currant farm - surely this would be better suited for my 4-year-old cousin, not me! I could not have been more wrong. When I dropped the ball into my tub full of hot water, much of the sugary sweetness disappeared in the process (one that was fun to watch!), leaving only a gentle fragrance that filled my bathroom. I stayed in the bath for quite a while. I'm not sure what all benefits are advertised for the bath bombs, but the experience was quite luxurious for someone like me who prefers showers over baths. Now for my favorite part: it's been twelve hours since I took that bath and my skin. Still. Smells like it. I've been smelling my arms all afternoon. If this is what it's like to fall in love with yourself, then Narcissus ain't got nothin on me. It's actually a mixed blessing that I threw out my back; now I can justify the cost of trying more Lush bath bombs! read more

My first time to this location, figured it would be a quick trip to get my tried and true Ocean Sea Salt. Sara was extremely helpful with helping me test 2 other exfoliating bars, one of which I took home a sample to test. Great customer service, love coming to LUSH to try out the new items read more