1. Lupe's Locksmith

0

Hawthorne, CA

Lupe's Locksmith

4.5 (62 reviews)
Closed • Closed

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Response time

3 hours

Response rate

100%

Services - Lupe's Locksmith

Key extraction

Lock repair

Lupe's Locksmith Photos

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Recommended Reviews - Lupe's Locksmith

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Reviews With Photos

Andrew C.

everywhere else i was getting charged $280 for a new key fob here they charged me $245 ZERO complaints about this place

Andee M.

BUYER BEWARE!! Requested for my door to be unlocked. I explained on the phone it was a mechanical door lock. He mentioned it would be $125 and I agreed. Upon arrival he didn't know how to unlock the mechanical door and asked if I had another entry. We went to the back which has a doorknob lock and deadbolt. He proceeded to unlock both with no problem. He then asked to see the front door which I thought was great and amazing service UNTIL... he "completed" the work (without fixing the door)and then told me, "It's $125 for 1 lock, your back door has 2 locks so that's an extra $25 and because I opened the front door it's another $25, so your total is $175. This was never explained or disclosed while unlocking the back door when he discovered 2 locks. I paid him but will NEVER call nor recommend Lupe for locksmith services.

Replacement key

Went to get two sets of extra keys for my plane, one small key and one round key. After the keys were cut I compared the round keys to the original key and the back of the key didn't match almost at all. I told them politely that I don't think the keys would work because the topside of the key was nowhere near shaped like the original key. Now I've had bad replacement keys made before and they don't work well. These keys were objectively worse than the bad keys I already have. The guy in charge (owner, manager, idk) immediately says "if he doesn't want the keys then take the keys. I asked if they could try again because I don't think they'll work. The guy got super defensive and started yelling at me about how long he's been in the industry. I tried calming the situation because he became unnecessarily aggressive but he kept insisting the keys would work, I know they wouldn't. Absolutely horrible customer service and it's never okay to start yelling at customers.

Key hole broke off. But lupe fixed it
Sara K.

Quick service!! Within minutes of arriving, lupe (felt like he was my dad helping out his daughter haha) was very friendly and knew exactly what to do. We've had so many issues with our lock but he knew how everything worked. Definitely has a background of knowing a lot about locks no matter how difficult ours was. Service: Outside heavy iron garage gate that had a double bolted lock. Key hole broke off and was very difficult to lock. Result: smooth key lock and zero issues and all within 15 mins. Highly recommended.

Humberto M.

OMG! the customer service rocks! I went to Home Depo for a mailbox key which failed, so I remembered Lupe's from a previous visit. The older gentleman made two keys and offered to modifying them if needed. At the home the lock would not cooperate so I returned to them store. The gentleman drove over and tweaked the keys & lock and voila! and did not charge me extra. Lupe's has my business for life. Thanks, Lup

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6 years ago

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8 years ago

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7 years ago

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10 years ago

Extremely helpful and very prompt response. Took care of my issue in about and hour and very reasonably priced.

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7 years ago

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Antonio C.

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Review Highlights - Lupe's Locksmith

“Tony is not only knowledgeable about his business, he also approaches each situation with care and kindness.”

Mentioned in 17 reviews

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Lupe's Locksmith - locksmiths - Updated October 2026

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