I ordered. A new board online and when they called to tell me it was finished. I made plans to…read morehead down to San Clemente. I was pleasantly surprised by how big the store was, yet how small it felt like an old school surf shop like the one I used to hang out at back in Venice and Santa Monica. Obviously the times have changed and the equipment has become better, and the prices have gore accordingly. One of the best things about the Catalyst shop besides the online customer support team, was how friendly and knowledge the staff was. They answered any questions I had about the new was of measuring surfboards... by Liters. I'm and American, and have no idea what the metric system is! Al kidding aside they explain it to me in a little more detail, and that was enough for me. Back to the point, the Catlayst shop on El Camino was a throwback to the 80s and 90s and in my old age, that is a huge compliment. Thanks. Shout out to Camden and Eric for their help more recently.

I agree with a previous review that the online store is garbage.. or their protocol for dealing…read morewith boards damaged during shipment at least. My custom board was received with multiple dings and scratches. They used foam wrap at the ends of the board which isn't sufficient at all when UPS is handling the delivery. They offered a measly $200 refund while they probably pocketed the rest of the UPS claim money for the board.

I've been snorkeling and free diving a few years now. Can't wait for vacations and want to explore…read morethe kelp. Been looking for weeks for a suit I'd like. Then I found out about the sale. Thank you guys. Customer service was great. Got a wet suit and 2 bathing suits for 60. Going tomorrow to snorkel beyond excited.

This is a hidden gem! They have such great sales on name brand items! My husband got a brand new…read morewet suit for half off! They have clothes/bathing suits/accessories for kids and adults of all sizes. Would definitely come here again!

I started following the shop on instagram because of Jonathan Freeman. Then decided to buy a board…read morebag online because it was so cheap. It arrived within the week, BUT I ordered the wrong bag. I reached out by email and asked about a return via email. Matt replied and was SUPER helpful! He linked the exact bag I needed for my board. Some shops are too cool for everyone, and make you feel as though you're bothering them. Matt, excellent job! You guys have my business!! Keep up the excellent service! And, keep using Jonathan, we need middle aged men with that old school wisdom and humor!!

The owners and employees of use Surf have always been courteous and thoughtful to businesses around…read morethem. People love going there because people get what they want value at a low price another small business that deserves five stars

Great shop with employees that prioritize their customers! Thank you Dawson, abba, Savannah! Great…read moreselection and value. Great value

We came here in a pinch for an emergency birthday gift, and the staff was so incredible! Expect to…read morepay a bit more here, but shopping locally is so worth it here in Dana Point. Such a wide selection of gifts for kids, as well as adult apparel or souvenirs. I was so pleasantly surprised by our stop in here. Shout out to Grant (I think) for taking care of us!

Also wanted to shout out Riley!! She deserves a promotion or a pay raise. She is always making sure…read moreeveryone has been helped and the store looks amazing. She always makes sure I'm good to go especially all the new latest and greatest when it comes to the shoe department. Always happy to come in and have a conversation! Great store great staff!!! The San Clemente store is the best!! Definitely better than the others I've been to!

Sidney (store manager) is an absolute legend. I needed a specific pair of boots for my Dad that…read moreweren't in stock at any location other than Pacific Beach and I was on a tight timeline. Sidney went above and beyond by having them transferred to the Vista location where she then personally went and picked them up and brought them back to San Clemente for me. This was so unexpected, I didn't ask her to do any of this. She did this of her own accord because she's amazing. Hands down the best customer service I've ever received. The store as a whole is also super cute, lots of options, great prices, and all of the staff were lovely and polite.

Outstanding service and selection for literally the entire family, including infants. This shop has…read moreeverything that an adventurous family is looking for. What makes this place so amazing, is the personal touch and the incredible ability to listen to what you are looking for and to go above and beyond in explaining what you are purchasing and how it's used. Highly recommend this place!

This is an awesome surf shop but what I love most about it has a lot snow gear and snowboards which…read moreI mainly ski and board. Elizabeth, the owner is awesome and I love supporting her and her small business! Definitely check this place out and support your local small businesses!

All though their selection was small the owner was a super nice guy, he talked to anybody always…read moreasking if anyone needed help. He told us that they get new products in every week. And their prices were so cheap, the surf shop across the street was asking for 80$ for one swim suit top, when he was selling the same exact thing for like 30$

​I returned to the store the day after my purchase to exchange a pair of shorts with logo that I…read morehad bought at a high price for my son's camp.The price tag was still there. ​Unfortunately, the owner was extremely rude and outright refused to assist me with the exchange. I was treated as though I was doing something wrong, despite having paid a premium for the item. ​I cannot recommend shopping here: ​Customer service: Nonexistent ​Exchange/return policy: Nonexistent ​Polite treatment of customers: Nonexistent

What a local gem. I got some ding repair done and a couple of surf bags. Ding repair was 4 stars,…read morecash only and fairly expensive. He was also a little messy, he left a drip of clear on my board. Besides that he did solid work. As far as the store is concerned, this place is amazing. I want to come and spend thousands of dollars and buy new boards and fill up the garage! Friendly workers, perfect corner location in North beach SC and tons of board, wetsuit, and bag options. They also look like they had a solid representation of Surf clothing. PS bought a new Fish surfboard today. Easiest buying experience ever. They had a deal, if you buy a board you get a free bag too. Love this place, a hidden gem for all things surf in SC!

Amazing selection of new and used, competitive pricing, and top tier service! very knowledgeable,…read moreand did i mention lots of local shapers! go there get geared up and gander at all that is surfing! logs, shorties, "mid" lengths, odd shapes, classic shapes, all the shapes go get lost in the aisles... Yes i bought a board, yes it's beautiful, yes it's used, yes it's awesome, yes it was hand shaped, yes it's from an amazing shaper...