I do not usually write reviews, but I thought I would write one since this salon doesn't have many and I had a lovely experience.
I walked in at 10am the week of Christmas and did not have to wait long (20 minutes max) which is understandable. I wanted a french gel tip and it took no more than an hour. The staff was friendly and welcomed me with a smile and a kind "hello". The facility was clean feeling and did not feel cramped or overcrouded.
Tom was my technician. He was very nice and paid special attention to doing the manicure right the first time. He made sure the lines were even, and the thickness of the French tips were not too thick like I had seen elsewhere. I enjoyed that he was not rushing even though several people were waiting as walk-ins after me. He took his time and did great nail prep, cuticle cleaning, and evening out the nail bed (mine are bumpy). The manicure is lovely, and I enjoyed not feeling pressured to upgrade or do any add-ons. He did do a very small hand massage at the end, but no cuticle oil, which is something I have never not had before. Most of my manicures end with some sort of cuticle oil or cuticle moisturizer since they typically use very harsh products.
One thing to note, although the facility was clean and spacious, when getting a manicure, you do not have sterilized tools like nippers and nail trimmers. Just something to note if this is something important to you. However, I did notice that a pedicure did have the equipment sterilized. This is the main reason for the 4 stars (if I could do 4.5 I would). I saw that they have the equipment for sterilizing all tools but have not used it on all clients which I thought was strange. I also wanted to note that the towel that they had down over the table was not replaced between the previous client and myself. To me it is not a big deal, but it is something else to note on the little details.
If covid policies are important to you, then it is important to note that they did have plexiglass up at some, but not all stations. Also, some, but not all, employees had masks on. Again not a problem for me, but something to note if it is essential to you.
Overall, I enjoyed my experience and would definitely go back. For the nonsterile equipment I would give a 4.5 stars, but Yelp only allows full star reviews. read more