A joke of pedicure. Didn't rub my legs. My feet were in the water for 5 min. Didn't get to pick what pedi service I wanted and there's paint all over my toes. Was trying to spend more money on a higher level service but was never offered the chance to choose. The remodel can't cover up the poor service. read more

Herbal Nail Spa - Terrible paint job - Nail Salons Near Me - Bel Air, Maryland

I go to Herbal Nails and receive the best service every time. Kathy does an amazing job with my nails. Each person is so kind and helpful. It really is the best place to go! read more

Herbal Nail Spa - Nail Salons Near Me - Bel Air, Maryland

I was told it would be a 20 minute maximum wait and ended up waiting 50 minutes for a pedicure. I was getting ready to leave when they said it would only be another 5 minutes, then I asked for a deluxe gel pedicure, and received a rushed standard gel pedicure, no paraffin wax or warm towels, feet only scrubbed for maybe 1 minute total, had to go home and finish the job myself. Renovations inside looked great, but I'll never be going back to the Herbal Nail Spa, luckily there are no shortages of nail salons in Harford county, and just a minute away is Happy Nails & Spa, which id definitely recommend over the Herbal Nail Spa. read more

Let me just say, Every time I come here I have a wonderful experience. My mother-in-law from California came here on her last day in town. She is a world class traveler and has been to spas around the world, and she was impressed by the experience here she received. You truly get pampered. I always feel like I get my money's worth. I never leave feeling like I was rushed. They never get you in, you get a full luxury experience. Everything is sterile and clean. I have paid double the amount for the same service elsewhere and it lasted 1/4 of the time they spend on you here at Herbal Nails. Jenny did my work you see posted here. She is so sweet and kind. She checks on you to see if you are enjoying your experience and she quietly does her work so you can relax which is a plus for me. The pedicure and manicure look divine. They have tons of colors to choose from. I recommended the full treatment pedicure. My gel manicure lasts and I wash my hands fifty times a day! You won't regret coming here. I have read other negative reviews and just understand that people aren't machines. There is room for error. Human craftsmanship is never perfect but this is as close to perfect for a service as you can come. read more

Herbal Nail Spa - Nails done by Jenny at Herbal Nail Salon Bel Air - Nail Salons Near Me - Bel Air, Maryland

One person started my pedicure, in the middle of clipping my nails, one of her regulars came in. The nail tech stopped my pedicure, yelled hello to the woman who'd just walked through the door, apologized to me and told me someone else would come do my pedicure instead. The other woman told her that it was ok if she was working on someone else but the tech told her it was fine and ushered her to a chair. After several minutes of confusion and shuffling, another woman took over my pedicure- I believe her name was Anna. She was a bit rougher and a co-worker ended up pulling over a seat and gossiping with her for the entirety of the service. A bit disappointed in the experience PLUS my top coat is uneven. This is my second visit to the salon; my first experience was pretty average but after this visit, I doubt I will return. read more

Herbal Nail Spa - Uneven nail polish pedicure - Nail Salons Near Me - Bel Air, Maryland

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Long story short- my scheduled nail appointment did not pan out with another salon for reasons beyond anyone's control. I showed up to Herbal desperate on Friday morning for a walk-in full set for a Saturday wedding that I am in. Michael was able to see me right away. I showed him a picture from Google and he was conscientious to copy the exact design but worked with me to find the base color I wanted. He didn't railroad the design and just go nuts- he followed the photo. Michael did suggest glitter instead of a pale yellow as accent and I'm SO glad that he did. My nails turned out better than I could have hoped. The cost was on par for what I'd expect to pay and the salon was clean and had relaxing instrumental music playing. I will absolutely be back. Included is the photo I showed him and then what my nails looked like. Double points because I had just gotten a spray tan and asked him not to use lotions or oils on my skin and he didn't need to be reminded (that's why my skin looks so wonky). I will absolutely be back for my fills. read more

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Had a great experience! Will be returning! Bill did my dip Powder and did everything great, he was very detailed and my nails are flawless read more

Herbal Nail Spa - Dip powder by bill! Very impressed and did the nail shape PERFECTLY!! Thank you! - Nail Salons Near Me - Bel Air, Maryland

First time today I went to this nail salon. Took me in right away as a walk in for powder dip manicure. Tony did a great job and was very pleasant. Will be a returning customer! read more

I just went to this nail salon with my friend. We were both walk ins and they accepted right away, there was no wait. I sat down with my technician after I had chosen my color. I was getting acrylics and asked for a longer square shape the technician said ok and began to do my nails. The technician was extremely aggressive when doing my nails and even made one of my nails bleed. I will show pictures of what my nails were supposed to look like and what I received. I was very disappointed with this service that I paid $40 for when I could go to my regular nail salon and have better service and my nails actually looking well done. read more

Herbal Nail Spa - what i wanted - Nail Salons Near Me - Bel Air, Maryland

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Scheduled an appointment and wasn't seated until 30 minutes later. I was definitely treated as an afterthought as my appointment pushed beyond their closing time. The man who did my nails did a terrible job - it looks like a kid did them- and charged me $40 for a mere polish change, AND encouraged me to pay in full via Venmo, which in retrospect seems shady as he!!. Super disappointing experience. read more

This was the sloppiest manicure I've ever gotten. The technician seemed incredibly rushed and careless. The polish is uneven, there is polish all over my skin and cuticles, obvious lines of different coats, and some nails still rigid on the ends. I would've been way better off just doing my nails myself. read more

Herbal Nail Spa - Uneven coats - Nail Salons Near Me - Bel Air, Maryland

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I have gone to this salon on and off for years but officially done. Worst $60 pedicure of my life. Instead of massage, he continued to bang on my legs, to the point it hurt and i now feel bruised. Also, had an appointment and was ignored. They definitely take care of their regulars, which is fine but what's the point of making the appt? Never again. read more

Nice, clean, no strong typical nail salon odor. Serene surroundings. They do great work, but often because they are busy it is a true time commitment to go here. They take walk ins but I highly recommend an appointment. read more

I've been there on 2 different occasions with 2 different nail techs and I'm less than pleased. The first was dip and the guy totally messed up my nails. The dip was uneven and bumpy. The second was gel. It looked nice for about 2 days then chipped. Terrible business and terrible nails. Will not go back. read more

This place saved my nails! After two pretty bad manicures from other places in Bel Air, I came to Herbal Nail Spa pretty desperate. Tracy killed it. She made my nails look the best they have in a long time and was patient with the (many) requests I made. They took me without an appointment, and I got a new set. Their prices and their service is way above the rest. read more

Herbal Nail Spa - Nail Salons Near Me - Bel Air, Maryland

Yaaaaaas! Thank you, Lynn! So relaxed. So happy. My hands and feet are so happy. I feel pretty read more

Herbal Nail Spa - Nail Salons Near Me - Bel Air, Maryland

I got a pedicure which stated it cost 45.00 but going to tell me it was 60 and a full set and the owner charged me 112.00 for everything that is ridiculous! I won't be going back read more

I needed to get my nails done desperately. I noticed the salon as I was leaving festival and decided to stop in. The salon is very relaxing. It's spacious and smells wonderful. The relaxing spa music was wonderful. I got a nice set of gel nails for 30 . It's been about s week and they still look nice. It wasn't very crowded and the technicians were friendly. I don't really enjoy chatty technicians so I was happy that the young lady I had didn't seem to want to talk much . I can see myself becoming a regular here . read more

I have been to multiple nail salons in Harford County and this is the best one. I refuse to go anywhere else and will always ask for Michael. He is easy to talk to, super friendly, and puts a lot of thought and effort into your nails. Super pleased every time I visit read more

Herbal Nail Spa - My beautiful nails Michael created - Nail Salons Near Me - Bel Air, Maryland

Have been a long customer of this nail salon, but the customer service I just received when I walked in at 10:59 and they open at 11 and were told they couldn't get us in at all. Just getting my daughter a pedicure, not even a option of when she could be worked in but just come back later. If you want our business you would have had a different approach. The last time I had an appointment i still had to wait an hour and a half. Will be looking else were for my business. read more

This is my favorite nail salon. I always schedule with same nail technician to ensure consistency. Chill environment and good communication, if something needed to be fixed or I didn't like it she changed it. read more

Giving two stars bc my two best friends love it there and have had great experiences which makes me hesitant to write a negative review. I called ahead on a Saturday bc my friends told me it's gotten busier and there is always a wait now, the man on the phone said I don't need an appointment just to come in and they could take me immediately bc they weren't busy. I rush to get there in 5 mins and sat for 40 mins in the pedi chair I was directed to without anyone acknowledging me until I got up and walked out. They chased me out and said they could take me now...I appreciated it but no thanks. I went to the place across the street (Nail Concept) and had one of the best pedicures I have ever had, plus they took me immediately! This seems like sort of a cautionary tail for small businesses with a lot of local competition. I will likely not give them another shot and am now a regular customer at Nail Concept. read more

I was a walk in. I arrived around 10:30 and the place was already packed. I waited for about 20 minutes. I got a dip powder manicure, however I did not get any of typical manicure things that are done; i.e. soaking fingers to soften cuticles, trim cuticles, lotion & hand massage. Michael did do an excellent job on my nails though. I will be back, but this time I will make an appointment. read more

I have been coming here for almost two years now. I get powder dip nails every 2-3 weeks and a pedicure every 1-2 months. All the staff here are great but I do have a preference for who does my nails. This place does stay busy on the weekends and in the evenings so I would suggest an appointment. read more

Herbal Nail Spa - Green for St. Patrick's Day - Nail Salons Near Me - Bel Air, Maryland

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I had an 11:30 appointment. When I got there, it was packed and there were 3 other people waiting for 11:30 appointments. They took them at 11:50 and hadn't even started two of their pedis 15 minutes later. I was too it would be another 15 minutes fir me. I waited that time and every tech still had multiple services ahead of them. You know how many techs you have then don't overbook. read more

I am very impressed with the Nail Salon. Your feet will feel like a million bucks after a deluxed manicure. I did a walk in and waited about 20 minutes before being showed to the chair. They even put a liner in the tub area for feet. I had Anna for my pedicure and she is amazing. I will definitely go back. read more

Hands down the best manicure I've ever had. The atmosphere is so relaxing and all the employees were so kind and helpful. Bill is AMAZING.. I'll never go anywhere else!! read more

I made a 5:30 appointment for me and my mother. My mother sat there for well over 30 minutes in cold water waiting for someone to do her pedicure. No sorry or anything for the wait. Once her pedicure was finished the person doing hers got up and went to do someone's full set. My mother had to then wait for my manicure to get finished in order for the girl working on me to do her manicure. Pretty use less to make an appointment when obviously it didn't even matter! So instead of having our nails done together my mother sat and waited for me and then I sat and waited for her read more

Went here to meet a girlfriend. Anytime I do that I never get a seat next to them and luckily this place made sure of that. They had a great color selection. Had us in and out. Scored an appt. First thing in the morning. Prices comparable. Lots of laughs with the staff.. read more

Great new place! Clean, quiet, peaceful and the owners are so super nice! You feel pampered and as if you are the only one in the salon! Don't go back to the in and out salons, come here and relax and be treated like a queen! You won't be disappointed! Still my favorite place and Bill does an amazing job! Is happy and we enjoy laughing whirl he rocks my nail dip every time! read more

Love this salon! Bill and Michael do such a great job! Always love my nails- natural look and they are so quick!

Best nail place ever! The ladies and one gentleman here are just dynamite! It's a small family that owns this shop and they put their heart and soul in it. I've been looking all my life to find someone like Traci to do my nails. She takes her time and does what is requested. Appointments are easy to get with her too. She does a wonderful job on my nails and treats them like they're hers. She loves what she does too. The pedicures here are heaven on earth. I always get the fancy schmancy one (only because I'm on my feet all day). It is so relaxing and my feet stay nice for awhile. Th atmosphere is also desirable. There's calming music when I enter, everything is clean, and there are smiles. The chairs are all comfortable too. The prices are reasonable as well. They're competitive with other salons in the area. read more

Quin was wonderful! So gentle with my nails and She applied the best dip powder I have ever had. My nails were perfect.

I cannot believe the disrespect I was victim to here. All of a sudden the same nails I've gotten for 2 years were $25 more. Unbelievable disrespect from the owner herself. I never paid to have my nails shaped, and I never paid extra for a matte top coat. Not to mention $25 for just those two items. I think not. I will NEVER be back into your salon. After 2 years of loyal business I figured I deserved better than that. read more

Fabulous employees and environment. So ate five and clean and always sweet to my whole family. They treat you with respect and have the best mail dips and pedicures that look fabulous and last read more

I've been to every nail salon in the Bel Air area and tried Herbal recently. Lee is awesome. I did the dip and a pedicure. Can't vouch for anyone else but Lee is friendly and meticulous. So happy I found him! He actually listens to his customer. A rare find with all the pushy nail salons. Ask for Lee, you won't be disappointed!!! read more

Tracy was my nail technician and I am IN LOVE with my nails! I hadn't gotten my nails done in years due to several bad experiences at other nail boutiques, but after a friend suggested Herbal Nails, I decided to give them a try. The area is clean, well decorated, and all of the employees were welcoming and friendly. Tracy is a doll and was incredibly awesome to work with. She did exactly what I wanted and my nails look better than they ever have before!! Prices were fair and much lower than other locations in the area. I am so happy with with my nails that I cant wait to go again! read more

I have had acrylic nails for over 6 years and have NEVER had such an awful job done. The woman who gave me a pedicure and a fill (Angel) was terrible. I asked her not to cut down my toenails but just to file them, but 5 minutes later she begins clipping them. Then I showed her a picture of what I wanted my nails to look like. I wanted the same shape and color. However, I left with shorter nails than I've ever had, all at different lengths, square shaped instead of the rounded ovals I wanted and a completely different color than asked for. $98 later and I was out the door. I have never been so disappointed with the way my nails came out. Save yourself the money and the headache and find a different place. read more

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Recently went to Herbal Nail Spa for the first time and received a fill because I could not get an appointment at Red Polish Bar (much better place) and I had 4 nails come off in less than a week. I then went to get them removed and have a refund and I had to wait 50 minutes for the man to rip them off and as I go to desk for refund he doesn't let me speak to lady for my money back and tells me "you can leave now." Will definitely not ever be returning. read more

I went here today with my friend. we were both walk in's and were taken care of promptly. although it was fast service, the time spent getting my nails done with the opposite. the technician rushed me to pick out my color and would not leave my side until i picked a color and felt very pressured to hurry. once i picked a color we sat down and she started my nails. i asked for my nails to be squared shaped and instead i got a half oval/half square nail that i am not a fan of. also, i did not pick out a gel color but when the technician was doing my nails, i could tell she was using a gel color and asked her and she told me that she wasn't. once everything was done i went to go pay. i went up to the front desk and the front desk lady was VERY rude. she rolled her eyes at everything that i said and then went on to charge me for the gel polish that i was told i was not getting. the front desk lady was also very rude to the other technicians. not pleased at all and i will not be returning. read more