Floral house was exceptional. Trustworthy in creating a beautiful bouquet of flesh flowers. Check…read morethem out!!!

Just picked up a last minute "big bouquet" for my wife. I called ahead, it was ready when I swooped…read morein and gorgeous! Tara absolutely loved it! Happy #6 Honey! (FYI these folks did our wedding flowers, too!)

I was out of state when I got word that a dear friend in Salem lost his mom. I wanted to get…read moresomething to him as soon as possible. I left the decision of which flowers up to Jackie, and my friend got the most beautiful arrangement within a couple of hours.

OMG! I came by today to order a dozen roses. They asked me to come back in about an hr and I was…read moreamazed by the gorgeous arrangement they made for me. I will definitely be coming back!

Used to be great but has changed quite a bit. No options and very expensive for what you get…read more Flowers didn't last long. Sales person has attitude Going to try some others

I live in Bay Area,CA and my sister lives in Marblehead MA. I ordered flowers yesterday to be…read moredelivered for my sister's birthday today. When Ann took my order, she captured my words re: style exactly as I requested "wildflowers, something loose and playful". And yet, my sister received an elegant, stiff arrangement in a short glass vase that would be stunning as a wedding centerpiece, but nothing like my order request. When my sister FaceTimed me to show me the 7 pink garden roses, one hydrangea and some greens, my heart sank. Not only was the arrangement much smaller than expected, there was nothing "wildflower, loose or playful about it". I wanted to resolve this prior to leaving a review, mistakes happen, right? I immediately called after I saw the flowers (image below) and spoke with Kim. Kim took the time to listen to my disappointment and confusion with the order, even though she was the only one in the shop and busy. Kim asked if I could have my sister text her an image of the flowers. Then, I find out that Kim called my sister (the recipient) to ask if she was unhappy and would like to switch out the arrangement. Awkward!!!! My sister didn't know how sad and disappointed I was or how much I spent, and she told Kim that wasn't necessary. She told her that the "flowers weren't me but they are pretty". I am the one who ordered and paid, why call her? My sister doesn't know that I spent over $100 on these few pink garden roses. I called Kim hours later after no one got back to me and she said they have a formula and the arrangement was valued more than $100. She said that each order is "unique" and that they "put their creative souls" into their work. I reminded her the style request on the order form and how I was told I could get a much bigger arrangement for $100. I asked for a partial refund. Despite getting the style so wrong, the upsell, the disappointing size and lack of flowers, Kim said a partial refund "isn't possible". Her effort at fixing it was to call the recipient and offer a switch "for something else already in the truck". Really??? This was my birthday gift for my sister. Ugh. Cost of living in the Bay area is, well, ridiculously expensive. And yet, $100 gets you a beautiful large bouquet of loose, wildflowers done right 3 times the size. I gave 2 stars, not 1 star, because Kim showed some responsiveness in taking my call. I want to support local businesses, but next time, I'm going with Farmgirl Flowers or another local florist. I do not recommend Roses and Thistle unless you want very expensive, small centerpieces for an upscale event.

Darlene was absolutely amazing. I called her to ask about creating a nautical tribute for a loved…read moreones services. She was so helpful and incredibly giving, creating an arrangement that was "in our price range"... the finished result was more than I could have expected and made my husbands grandmother feel very loved and cared for. Thank you! Highly recommended

They are excellent service you get MORE than what you ask for. I ordered roses for my wife's…read morebirthday and they were so beautiful.

I am so delighted with the bridal bouquet that I received from Flores Mantilla! 10/10 and worth…read moreevery penny! Through a phone discussion, email exchange, and showing a few pictures with different qualities that appealed to me, we worked together to create exactly what I wanted within my budget. They were patient, polite, reasonable, personable, and honest. I also appreciated their relatively low delivery fee to Boston for such a small order on a Sunday. I recommend them to anyone looking for a wedding florist!

literally the cutest flower shop and the sweetest owner EVER! we're on a girls trip celebrating my…read morebirthday and walked into this beautiful flower shop, the owner welcomed us warm heartedly and made us little cute bouquets literally made my day and the shop filled with different types of flowers and you can feel that Nancy really cares about you , your story, and whoever you're giving the flowers to! 100% the best

The most amazing flower shop on the planet! I had a 50th Anniversary Party for my parents at the…read moreHawthorne Hotel (where their wedding reception was 50 years ago) and Bill did the flowers for the event. AMAZING! Beautiful white floral arrangements in white and gold boxes that were different shapes and sizes. My Aunt Dotty completed the table arrangements with tealight candles and gold accents, fabulous! I've been sending arrangements to my Aunt all year, sort of an arrangement of the month plan, as a special thank-you... Bill makes each arrangement more spectacular than the last. The attention to detail and customer service is greatly appreciated. My Aunt reports that Bill saved the best arrangement for last: White orchids trimmed in gold for the holiday season. How special is that??

Bought myself a very beautiful thing from this shop last week and am so happy! I got a…read morecustom-created "fascinator", that is a whimsical headpiece with feathers and flowers. I was in the Royal Wedding spirit and wanted to get something fancy, and this shop had so many to choose from. The owner, Bill Graham is very talented and sweet. He spent time with me trying on different ones and helped me pick just the perfect one. My boyfriend has also got me flowers from here a few times and they always are gorgeous and professionally displayed. This shop has so many wonderful things and the flower arrangements he creates are just as stunning! I love supporting great local businesses like this! I

Received a gorgeous centerpiece for my birthday. The flowers are so fresh and I love it. The…read moredelivery was such a great display of determination. I wasn't home and the driver called with several options as to when he could come back. It really was so nice. Beautiful all around.

Ordered again from Hearts N Flowers, this time a Christmas arrangement suitable for bedside table…read more The recipient was thrilled, I was very pleased as well. As I am out of state they texted a photoo, always nice to see the end result.

bought my daughter's corsage here and by the end of prom her white corsage was all wilted and…read morebrown! very disappointed and unhappy considering I paid $60 for it! I Did refrigerate it until it was time to leave for prom!

Beautiful arrangement and glorious flowers very nice vase always a wonderful arrangement thank you…read morefor detail

I received the most beautiful bouquet from Aster. The tulips are standing straight up (day 5) and…read morethe daffodils are like huge sunbursts. Very pleased with the quality and simple, yet sophisticated arrangement.