The facility and Sarah McElroy were recommended to me by a friend. I was unsure about getting a…read moreminor procedure done. The staff answered all my questions but did not pressure me either way. I ended up getting the procedure done and could not be happier. A special shout out to the receptionist who was more than friendly (perhaps motherly?) and cool as beans on the phone.

I used to get monthly facials but stopped end of 2018, I was pregnant and couldn't lay on my back…read morefor long periods. I had great skin until my baby hit five months. I got my tooth pulled, had a bad reaction to the medication and after that it all went to hell! Almost literally :( 2019 + 2020 were some of the worst years for my skin ever! :( Redness +swelling +peeling +rash +itch +burn everything that could go wrong did go wrong. Im talking head to toe, with my face being the worst off. Finally March 2021 I got to a place where it felt safe to try to manage my facial skin cosmetically again. I got a hydra facial with Sarah and my confidence has been restored. I am so happy! Skin tone, texture and elasticity of my face have improved immensely. This is the happiest I've been with my face in almost 3 years. I still have a ways to go but the quick improvement I've seen since my hydra facial a week ago has made me incredibly hopeful for the future. I will be back soon for another hydra facial and I also want to try the TempSure + IV treatments. Sarah and the reflections staff are so kind! I love it there ~ xoxo

This is an outstanding med spa. If you are looking for a painless microneedling treatment, Olivia…read moredoes a fantastic job. My face was glowing and back to normal the next day. Could not recommend enough!

Olivia is the best!! Had a really positive experience here with her. I had a few treatments done--…read moresuper happy with the results and the care Olivia has given me. She's super friendly and professional and just gets it! Very customer centric and made me feel at ease. I trust her expertise and have never felt better about my skin!

I love Bella Derma!! I have a work schedule that is all over the place and if I need last minute…read morefacial to relax they always do a great job to fit me in. I love the style and cleanliness of the whole office! Wonderful staff and they always have the best product. Gail recommended the Skinceuticals Universal Tint for a sunblock and it works wonders to keep my skin protected from the sun. I also love the laser hair removal! A few treatments and you will love the results of your bikini and armpit areas!

I expected to be writing a review based on services but nope. Instead, the lack of service I…read morereceived was very disappointing. I made an initial appointment by phone for about a week out. The representative understood what I was interested in (facial) and booked me. When I arrived the next week (15 minutes early) the receptionist told me "You don't have an appointment." I was completely taken aback, as I had made the appointment with a live person, had a little conversation at the time, and even confirmed the building they're located in. The receptionist did ask if I wanted to book an appointment at a later date, but I didn't, as I didn't have a warm, fuzzy feeling about *this* mistake. As the receptionist was very clear by her manner that this was *my* mistake, not their's, I declined a future appointment. Since there was nothing I could do, I left. I did return a minute later to doublecheck if the time was scheduled on a future day, just to be sure I didn't hold up someone's schedule, but nope, no appointment for me. Which was especially weird when the receptionist said, "I see you in our system, but no appointments are scheduled." Really? And how would I randomly get into your system, if I didn't schedule an appointment? Somewhat disappointing, but I figure everything happens for a reason! Caveat emptor.

Have been going here for years. Friendly staff, educated, and the Zo products are MUST! Give it a…read more"shot" for botox, facials etc

I came in with a Groupon deal for a facial and 25 units botox. I'd had my 11 lines done once before…read moreseveral years ago at another spa, and I liked the results, so decided to try it again. I found all the staff to be amazing. Everyone has been so attentive and kind, from the receptionists who greeted me at my appointments (I had the facial and Botox on separate days) and over the phone, to the aesthetician who did my facial, and the woman who did my injections. I am terrible with names, apologies. The facial was relaxing and the woman was extremely kind and attentive. I then got my 11 lines done and the result was amazing! It was just the refresh I needed after a long battle w cancer just as I turned 40, resulting in my worry lines more pronounced. I told my hubby I wanted my crows feet done as well there, and he bought me 25 units more for Christmas, which I was advised I would need for that area, and also another facial. I can't wait to see the results, as I've never had that area done before! I'm not sure why some people had bad experiences in their reviews, but it was not my experience at all. I found everyone to be amazing and attentive to me. They were easy to get ahold of and my appointments scheduled within 1-2 weeks from my call. Photo of 11 lines done, 25 units, crows feet not yet done. Facial and 3 weeks use of skin products bought (which are pricy, but there's a sort of sampler box for less so you can see which items you think are worth buying full size). Also bought full size retinol skin brightener not included in sample box.

Oh man I really don't even know where to start. I had an absolutely incredible experience at…read moreEssential. I was given a gift card for my birthday and had heard so many good things. As soon as you walk through the door it feels as if you have been transported away from all the hustle and bustle of everyday life. The space, is stunning....its both luxurious and tranquil. Kelly warmly welcomed me and walked me through the different options for facials. I ended up choosing one that was focused on hydration because I tend to have dry skin. Rose was the aesthetician that performed my treatment and she was absolutely amazing. I have never fallen asleep in any massage or facial in my entire life...and when I tell you I could not keep my eyes open....I am not exaggerating. This was the most relaxing treatment I have ever had!! I fell asleep, even snored a bit. I was so comfortable, relaxed and cozy, and the massage throughout the facial was the "chefs kiss". You are really getting the best of the best. Of course my skin was glowing after and I left feeling like a new woman. 5/5 I would give more if I could ! Can't wait to go back

Aesthetically pleasing is an understatement. Not only are they located in Dedham Square with plenty…read moreof adorable shops and free parking, Essential Skincare and Medspa is a beautiful, professionally managed facility with a warm and welcoming team. I had a consult & service with Christina and she is awesome! Super friendly, no pressure, and great at her craft. I've also had RF microneedling with Colleen. I can see why everyone loves them both! I highly recommend Christina, Colleen, and Essential. You'll be glad you made the trip.

Robin, a nurse injector at Renew, is amazing! So gentle! I honestly felt nothing. She made me feel…read morevery welcome and completely at ease during my procedure. Everyone at Renew is fantastic! I always look forward to my visits there.

Allison takes the time to understand what her client is looking for and then does a fantastic job…read moredelivering !! She makes my skin so clean, gives fabulous advice and gives the best face/neck massage!

I've been coming to Skin Spa for a while now. A friend recommended them after she went here before…read moreher wedding. I saw a deal for them on Gilt so figured, why not try them out. I got a facial and massage my first time there and have been hooked ever since. I get regular hydrafacials here and started laser hair removal too. The hydrafacials have really transformed my skin. I love them and always leave there glowing. The laser treatments have been going well so far - I wouldn't call them fun or relaxing by any means but they're effective! The staff here has always been super lovely. My usually aesthetician moved this year so I started going to new people (I can't remember their names) but they're also lovely. I'll also note that spa treatments are not cheap but skin spa ALWAYS has a deal going on so you can get good discounts and once you purchase a service, it doesn't expire. I love them.

I used the med spa part of this business. While the service itself is okay, there is no consistency…read morebetween how the procedure is done. Everyone is doing it differently, some charge you for a calming mask, some give it as a compliment to the service. I found it very confusing and frustrating. The worst is their behavior around tipping for med spa services. They blatantly and aggressively tried to get me to tip for those, literally trying to shame into paying it by loudly requesting a tip in front of everyone at the front desk, in addition to a big tablet with a tip suggestion (of 20,25 etc % expectation clearly listed) shoved in my face. This is a shady practice trying to indicate to a patient that this kind of tip is expected on a med spa procedure. Industry norms within healthcare generally favor transparent, all-inclusive pricing rather than gratuity-based compensation. This principle typically applies to services provided within medical spas, regardless of whether a specific treatment is performed by a medical provider or an esthetician. Because the service is offered under the medical spa's clinical umbrella and within a healthcare-related environment, patients reasonably expect the advertised price to reflect the full cost of care. Soliciting tips in this setting can create confusion regarding pricing, blur professional boundaries, and undermine the distinction between healthcare services and traditional hospitality services. The business acknowledges med spa separation from their day spa services. You receive multiple emails, forms to sign, etc. indicating a treatment that is treated as a procedure done under medical setting. It should be left to a patient discretion to provide a token of gratuity if they decide to do so, but in the med spa setting, there should not be expectation of the same tipping practice as for the traditional day spa services. I was very taken aback by these practices. This behavior was not present at other branches, but unfortunately those have been closed or will be closed.

I have been going to Boston Medical Aesthetics for CoolSculpt treatments. My practitioner Maya is…read morefantastic. Friendly and professional and making sure I have everything I need to feel taken care of. The venue is comfortable, clean, and inviting and feels like a spa which is nice. They are also very pragmatic about treatments and set realistic expectations. My clothes fit better and my skin is smooth. I'll be back in three months for a follow up consultation. ​

I can't say enough good things about this practice. The entire team is kind, professional, and…read moretruly focused on what's best for you--not just selling services. They really listen and take the time to understand your goals, never pushing anything unnecessary. It feels like they genuinely care about achieving natural, thoughtful results rather than just making money, which is rare. Erin is an exceptional injector; highly skilled, detail-oriented, and incredibly thoughtful in her approach. You feel completely confident in her hands. Scheduling and communication are also top-notch. They're always responsive, quick to reply, and very accommodating.