I expected to be writing a review based on services but nope. Instead, the lack of service I received was very disappointing. I made an initial appointment by phone for about a week out. The representative understood what I was interested in (facial) and booked me. When I arrived the next week (15 minutes early) the receptionist told me "You don't have an appointment." I was completely taken aback, as I had made the appointment with a live person, had a little conversation at the time, and even confirmed the building they're located in. The receptionist did ask if I wanted to book an appointment at a later date, but I didn't, as I didn't have a warm, fuzzy feeling about *this* mistake. As the receptionist was very clear by her manner that this was *my* mistake, not their's, I declined a future appointment. Since there was nothing I could do, I left. I did return a minute later to doublecheck if the time was scheduled on a future day, just to be sure I didn't hold up someone's schedule, but nope, no appointment for me. Which was especially weird when the receptionist said, "I see you in our system, but no appointments are scheduled." Really? And how would I randomly get into your system, if I didn't schedule an appointment? Somewhat disappointing, but I figure everything happens for a reason! Caveat emptor. read more

Bella Derma Aestetics is by far the best skincare around. Everything from their awesome hydrafacials to Botox and fillers to the many other treatments they offer with amazing skin care products. The staff are all so knowledgeable and it is a total treat to get to go here. My son is also addicted!!! Check them out. You can't go wrong read more

I've been a long time client with Bella Derma. I love everyone there, Gail is my go to! I just recently went and got the Polly treatment, my skin looks flawless and I still have 5 more treatments to go! I can't wait! I always feel at home there and love to see and hear about all the new stuff that is coming. Plus I absolutely love the skin products they sell it pretty much saved my skin:) read more

Bella Derma Aesthetics - Love the Polly! - Skin Care Near Me - Braintree, Massachusetts

I have been going to Bella Derma on and off for years, depending on what I needed. This is such a good facility. Everyone is really knowledgeable about skincare and products and explanations about what they do and what will happen post treatment. Honestly i wouldn't go anywhere else. read more

Very knowledgeable and great products! I will be trying the sugar scrub. They seem to be on top of all the newest facial treatments too.

Kathryn is the best of the best! She consults and goes over what she is doing and what to expect! She is wonderful!

I've dealt with a few estheticians in the past, but finding KELLY was the best thing that ever happened to me. Kelly is very professional in her work, she explains all the procedures to the smallest detail. She understands you, advices you, and tells you which treatment, or procedure is best for you. I highly recommend Kelly for any facial treatment/procedures! read more

I loved this place! My friend and I went for facials and it was one of the best I have had. The women there were very sweet and extremely helpful with beauty tips. read more

I had a hydrafacial today with Kelly and it was amazing! Before the facial, Kelly spent time asking me questions to make sure she was using the best products for my sensitive skin. She was so sweet and knowledgeable and made sure I was comfortable throughout. My face has truly never felt this hydrated, soft and clean! Do something luxurious for you skin and book a hydrafacial with Kelly, you won't regret it!! read more

I love Bella Derma!! I have a work schedule that is all over the place and if I need last minute facial to relax they always do a great job to fit me in. I love the style and cleanliness of the whole office! Wonderful staff and they always have the best product. Gail recommended the Skinceuticals Universal Tint for a sunblock and it works wonders to keep my skin protected from the sun. I also love the laser hair removal! A few treatments and you will love the results of your bikini and armpit areas! read more

I went in for a scheduled appointment only to find out that the facial I was scheduled for wouldn't work unless I had a series of treatments. No one bothered to tell me when booking via phone. This was upsetting as I had taken the afternoon off to have this appointment and had driven a fairly long distance. To make matters worse they didn't try to rectify the situation. Said the scheduler probably just assumed I already knew. What? No excuse. Very unprofessional. Waste of an afternoon. read more

I had booked an appointment for vitamix injection and was never told that they don't do the injections anymore till the nurse took me to the treatment room. Never seen such unprofessional behavior before by anywhere else. No one even bothered to tell me this while booking the appointment over the phone or when I called up for few clarification or when I was asked to fill up forms at the spa. INSANITY is the only word I can think of read more

This review is about a few IPL sessions I had with Gail. These cost a total of hundreds of dollars. This was for discoloration in a few different areas. I see absolutely NO difference in any area treated. I did reach out a couple times, to see if there was a possibility of some sort of credit, maybe to use on a different service. What I found most disturbing was, no reply whatsoever. I did find Gail to seem nice but guess it's all about money. read more

I can't say enough great things about Bella Derma! I have had Hydrafacials (if you're thinking about it, try it!) and LED light therapy facials as well as dermaplaning with Denise, Kelly and Katie and they were all fabulous and so passionate about what they do. Booking online is so easy and the entire experience is simple and relaxing each and every time. The ladies at Bella Derma really know their stuff when it comes to skincare and are ready to put that knowledge to the test to help you with whatever your skin needs. They also give samples of products your esthetician uses during your treatment and they never push purchasing products. I am so happy I found Bella Derma and I will be back! read more

Bella Derma is by far one the best spas on the South Shore. I had a microdermfacial that was out of this world. You never leave with a red face. It is very relaxing and I would highly recommend it. Gail Driscoll is one of the owner;s she is a registered nurse and is fantastic. I am doing the Six week challenge (microcurrent facelift) is a great alternative to Botox and more reasonably priced.. read more

I'm truly fan of Bella Derma. Each visit has been a wonderful experience and I am so thankful for the improvements to my skin. Kelly is a perfect balance of knowledgeable and passionate about her work while providing a warm and friendly, personalized visit. I have been a client for serval years and she has successfully improved my sensitive skin and I love each product she has introduced to my skincare routine. Everyone at Bella Derma works well together and are truly the best at what they do. I have always felt well informed and in the best hands with any treatment I've received. I will remain a loyal client. Thank You! read more

Terrible, a Facial with the door opened, people talking , no relaxation. Worst I ever had. My face is a mess. Recieved as a gift certificate. read more

This review is for my experience at Bella Derma LLC, where I received a Vitamin C facial. I am new to the area and needed to find a good place for facials because I was breaking out and needed a good thorough cleansing facial. The positives: the woman who gave me the facial was nice and seemed knowledgeable. She is a registered nurse so I trusted her with my skin. She took her time examining my skin and made a few suggestions (such as drinking more water and changing my pillow case every two days). She also gave me free samples and didn't suggest that I buy any products. The negatives: one negative is that my skin seemed no better after this treatment. The atmosphere was very "doctors office" and not at all "relaxing spa." (No dim lighting, soothing music, or soft blankets. When spending a chunk of money, I want to feel relaxed and pampered.) The facial only included a face massage with the various products. (No steam treatment, no shoulder and hand massage, and no extractions or any other special treatments whatsoever). The nurse didn't use a towel or head wrap around my hair, so when I left, the hair around my face was saturated and greasy with all of the cleansers and lotions she had used. I was appalled at the end of my visit when I was told that the cost of the facial was $75! On sale! (Normally $85). In my opinion, $30 would be a more appropriate price. I've had various facial treatments costing from $40-$95, and those facials were heavenly compared to this lack luster experience. In summary, go elsewhere for facials. They offer various skin and whole body treatments, so for something other than a facial, it might be fine. read more

Found this salon awhile ago during a spa week. My favorite treatment is the non-surgical facelift, combined with a facial. I also do laser hair removal, and they have the best pricing I've found. More importantly, Gail and Judy are REAL nurses, so I feel very confident in their hands. If any reaction occurs, they are well-versed to handle it. My skin is sensitive so there's always that chance, but honestly, nothing has ever happened. Their salon is spotless, business-like and efficient. All of the staff are very nice. My only regret? They're not open on Mondays for regular services (they reserve that day to perform a particular type of service). Their standards are very high! read more

Thanks for the Tyndall effect! Now what? I'm shocked that I have blue lines on the injection sites. I thought they were normal bruising, but they aren't. 6 weeks or longer and they're still here. I'm very embarrassed and no concealer works! read more

Bella Derma is amazing, their front counter staff is friendly and professional and the services are wonderful. It really is a medical spa. I have had laser treatment and have received wonderful care, the staff has helped me on a road to improve my sun damaged skin and I trust in their professional advice and have seen real improvement in my skin. I also love the decor! I look forward to my appointments and feel like I am getting real advice rather than a sales pitch when I ask for help. I would go nowhere else for my skin care needs. read more

Have been going to Kelly for years. She's attentive and always seems to know what I need. If she can't answer my question, there is always someone there that can. I always feel relaxed and in good hands. Would highly recommend for all cosmetic needs. read more

This place is amazing and I would highly recommend to anyone. I researched a lot of different places before I finally decided on this one. I went in there twice for facials - and was VERY pleased with the results both times.My friends and family could immediately notice the difference in my skin. The women who work there are very knowledgeable and professional. Their facilities and treatments are great. I also think they charge a reasonable price for the services offered. A great place to go if you're looking for good advice, great service, and a professional/relaxing environment. read more

I have been going to Bella Derma for years. Gail is the absolute best at Botox and fillers. She listens and understands exactly the results you are looking for after treatment. I have always left there feeling great about the way I look. read more

I love Bella Derma!! Gail is the best! She makes you feel comfortable and I'm a very picky person.I've been going there a year now and got many compliments. I will keep on going!! Thanks Gail!! read more

I am disappointed in the service I got when I went to Bella Derma. This was my first time going and I decided it would be a good idea to try them out. I went because I love Skinceuticals, one of the lines Bella Derma uses. I had my facial with Kelly. At the beginning I asked if she used Micropolish, a professional use only exfoliant from Skinceuticals. She said yes I will use it and never did. I looked at the product cart after my facial and didn't even see it there. I have lots of clogging in my t-zone which Is easily extracted with pressure. I would extract it myself as I am a Licensed Esthetician but I have acrylic nails on. Kelly told me she can't extract because I'm too dehydrated. As an Esthetician, I know that at least SOMETHING can be extracted on every client, and you should always extract during a facial. The table I laid on almost broke when I sat on it (I'm not overweight) and it was extremely uncomfortable. There wasn't any massage with my facial, only stroking of my décolleté after I showed my concern that there was no massage. I felt as if I was laying there getting a few products slabbed onto my face. I was given a mirror after and told "see you're beautiful now!". Was I ugly before? Ha ha. I wasn't offered water the whole time I was there also. I won't be returning as I wasted $85. read more

Bella derma provides the most professional and satisfying services I have found anywhere in Massachusetts. Kelly is amazing!! Cant wait to go back! read more

Do not get the Davinci teeth whitening, my lip swelled to double the size after the treatment she burned my lip and my teeth are no whiter at all. I do recommend Marian for a facial. read more

Had a great facial from Gail .. Just did slender body for the first time love love love the results.. Thanks Gail !!!!

I went to Bella Derma for a consultation for upper lip laser hair removal. I was told that it only worked on dark hair and not on grey hair. Knowing this I decided to go ahead. It was a series of 6 visits a month apart. Some visits it was 4 laser zaps, other 6 to 8. Well, the treatment did not work on grey hair nor did it work on dark hair. I contacted them and the owner explained that sometimes this happens. This was never said to me upon the initial consultation. She offered to do a couple of other visits at no additional cost. I sent an email back saying I was not interested because I didn't think it would make a difference. I did request a partial reimbursement as an alternative. I never heard back and upon contacting them again they claim they never received my response. I resent it and have never heard back and at this point don't expect to. In conclusion, I don't think the procedure was explained in full and I don't think the office cares whether or not a customer is satisfied. read more

I originally came here on a groupon. So happy I found this salon. The 2 women who own it are registered nurses with years of experience. They know exactly what they are doing and personalize your skin care after carefully analyzing your skin. The best part is that there is no sales pitch, they recommend what is best for you without any pressure to buy. The products are top of the line, my skin has never looked better. II highly recommend Bella Derma! read more

I originally decided to go to Bella Derma because there was an advertised special on a body contouring type treatment that I had been interested in for a long time. I had a scheduled appointment for a consultation to learn even more about the treatment. The appointment was beyond what I expected! The staff at Bella Derma provide a wealth of knowledge about any treatment that they offer. There is extensive research done on all treatments before Bella Derma would even offer them. These treatments are the best for your body, skin, etc. and totally work. I have been a client for quite a few years now and have had body contouring and the non surgical face lift. Both treatments have worked beyond what I ever imagined. I consider Bella Derma and I, a team, striving to make me look the best I can as I age. The non surgical face lift is amazing. Bella Derma says "give us 6 weeks and we'll give you 10 years!" So so true! Everyone noticed immediately that my face was different. Of course, the key here is to cleanse the face daily, use the products that are recommended for one's skin, and to have regular maintenance appointments every 4-6 weeks. The staff at Bella Derma are very flexible and work with you if you can't buy all of the recommended products. For example, if you can only afford one product out of 3 recommended, they will advise you of which one would be best at that time. They do offer specials and that's a great time to buy gift certificates and products that you can use for yourself!! The office is absolutely gorgeous and decorated so beautifully. As soon as you walk in, you are always greeted with a warm smile and feel so welcome! You are treated like a queen when you're there and the treatment beds are very comfortable, heated with stunning throws over the bed to give you the most comfort. When you leave, you can even take a delicious piece of Ghiradelli (or another kind) of chocolate; a nice treat after a wonderful treatment. You should definitely make an appointment at Bella Derma. I feel like part of the family there and you will, too!! Monthly specials and if you go to the website www.belladermaskinclinic.com, you'll see the specials for February. Being in my late 50s, I have been to many spas for body treatments and facials and I can honestly say that Bella Derma is top of the list!! read more