I have been a client since Niki and Karen opened this business. From the first apt till now I have…read morefound DMA to be the pinnacle of what and how a business should be. The Spa is always immaculate, comfortable and a place I truly enjoy going to for treatments. Recently I had booked a two hour apt. for cool sculpting and my daughter who just had a baby ended up in the hospital so I had to stay to watch the baby and unfortunately had to cancel my apt at the last minute. Niki was understanding and compassionate, she even followed up to check on my daughter days later. I find Niki and Karen to be thoughtful, kind and professional. I hate when my treatments are done, I would love to stay all day being loved and pampered with top notch services.

I've been a loyal customer for several years. I am always courteous and trouble-free. However, I…read moremissed two appointments due to unexpected life events and couldn't make it to those scheduled times. At one point, I reached out to let them know I was running late, and Nikki, who has always been unpleasant during my visits for service, gave me attitude, so I ultimately didn't show up because I happened to check my email and saw a cancellation notice. I booked a future appointment and arrived on time, but once again she had canceled my appointment without notice, meaning I showed up for a canceled appointment that was sent via email. Nikki asked me to sign a form about being charged if I no-showed or didn't call, which I signed. She also wanted to take my credit card info to ensure I would be charged if I didn't show up or I had to pay in advance for any service. I thought this was unfair since I've been coming here for years and this had never been mentioned before. After that visit, I scheduled another follow-up, and Nikki called me from a private number, presumably thinking I was avoiding her, to tell me I needed to pay in advance. I refused because I told her I would be there. I believe they only treat certain demographics of customers in this manner.

Maybe this is silly but I was actually a little intimidated to check this place out. They're based…read moreout of Boston, the location is so chic and the staff gorgeous. All of my insecurities melted away from the moment I checked in. Dr. Flashner has created something really special- there's a reason he keeps expanding (I think Dedham is the 5th location and they keep adding). I had my initial consultation when the first opened over the summer and it was very low pressure. I've since come in for a couple of different treatments and am always blown away by both the commitment to excellence and the customer service. (It's the little extras like seeing if you'd like a water and ALWAYS calling to follow up with you afterwards that go a long way in my book). Timea might be the kindest person I've ever met. She makes me feel incredibly comfortable and taken care of, and she is great about explaining the procedures. I feel like I should have mentioned earlier that in the past I have ventured into the city for any skincare treatments but I am so relieved to have found a place I will keep coming back to so close to home.

I had Botox with Allie . The worst one !! I'm not happy at…read moreall . She didn't know what she is doing. She bruised me badly and she said I had to use some make up . She lied in the number of injections she increased the number of it and changed me more . She shouldn't be there ..I'm sorry. I'll call the office to correct it .

Oh man I really don't even know where to start. I had an absolutely incredible experience at…read moreEssential. I was given a gift card for my birthday and had heard so many good things. As soon as you walk through the door it feels as if you have been transported away from all the hustle and bustle of everyday life. The space, is stunning....its both luxurious and tranquil. Kelly warmly welcomed me and walked me through the different options for facials. I ended up choosing one that was focused on hydration because I tend to have dry skin. Rose was the aesthetician that performed my treatment and she was absolutely amazing. I have never fallen asleep in any massage or facial in my entire life...and when I tell you I could not keep my eyes open....I am not exaggerating. This was the most relaxing treatment I have ever had!! I fell asleep, even snored a bit. I was so comfortable, relaxed and cozy, and the massage throughout the facial was the "chefs kiss". You are really getting the best of the best. Of course my skin was glowing after and I left feeling like a new woman. 5/5 I would give more if I could ! Can't wait to go back

Aesthetically pleasing is an understatement. Not only are they located in Dedham Square with plenty…read moreof adorable shops and free parking, Essential Skincare and Medspa is a beautiful, professionally managed facility with a warm and welcoming team. I had a consult & service with Christina and she is awesome! Super friendly, no pressure, and great at her craft. I've also had RF microneedling with Colleen. I can see why everyone loves them both! I highly recommend Christina, Colleen, and Essential. You'll be glad you made the trip.

Suez is sooooo nice! She listen and treat you like old friend…read more I've done my research on YouTube and found that Picosure (the new laser machine that are using here) is highly recommended by professionals. I will do it once a month as a regular med spa in the future.

This is a hidden gem for laser services of all kinds. Suez is the best and she offers great prices…read morefor amazing services. Picco has helped my skin tightening, redness and discoloration so much.

Our 15 year old daughter had suffered from terrible knots in her neck. We tried massage, the best…read morepillows, not bending her neck down to look at her phone - nothing worked, until Katy at Dedham Acupuncture! She carefully evaluated our daughter's diet, sleep, exercise, stress levels and came up with a plan of acupuncture, herbs, stretching and supplements. Within 6 sessions over 8 weeks, our daughter had immense relief and is pain free for the first time in years. She is sleeping better and her neck is no longer spasming. Their scheduling was so easy, the staff is lovely. There was no "upselling" or more treatments or services the recommendation was to continue the lifestyle changes and to come in for maintenance acupuncture, as needed. I was honestly skeptical at first and brought our daughter as a last resort - I am so glad that we did. Absolute game-changer for her quality of life.

If you have even THOUGHT about trying acupuncture, these are the people you want to do it with…read more Can't thank any of them here enough for how much they have and are helping me for many years now. I am metabolically challenged individual and they come in and quite literally save me where traditional medicine fails. Currently seeing Kelly...she's wonderful and I don't mind saying so cause I book in advance

Nurse Macy was great during my treatment and answered questions I had regarding hair growth. I have…read morebeen to several Milan locations in different states and have never had a bad experience. The dedham location got me in pretty quickly too.

Thank you soo much to the amazing care team at Milan laser in Dedham! I don't usually do reviews…read morebut I felt like this one was well worth my testimony. I had my initial consultation with Shanice, about 8 months ago, but it was more like a lunch date with your best girlfriend. She provided me with all the details on how it worked, was able to answer all my questions, and made me laugh along the way. More importantly, there was zero pressure by the end of the visit. We were finally able to work out some great numbers for the perfect package for my needs. She eventually booked me me with Nurse Janessa who provides me with the most personable, comfortable, cleanest, pain free visit each time. This has been a life changing experience and I have literally recommended them to everyone I know. I now have a lifetime membership and I'm thrilled with my results! Great job, ladies!

My original plan to give 5 stars (because of the wonderful owner Mike) unfortunately turned into 1…read morestar because of the other employee, Brenda. Please use caution with her. I tried a variety of options and purchased packages for sauna and WBC. I was excited for these self-care packages to help me feel better overall. I had some significant joint and muscle discomfort and I was recommended WBC as a complementary therapy. My sessions with Mike were most excellent. They have six levels. After trying level 1 without feeling much effect, I got permission from my doctor to go to level 5 and 6 to improve the results. I would not have chosen this on my own without the ok from professionals. From the start, Brenda called me "crazy" for wanting to go to higher levels and showed intense pushback, both verbally and thru facial expressions, even though it is safe and I had full clearance. I repeatedly told her in person this is okay for me, but she kept pushing back and made my self-care experience extremely awkward and uncomfortable. Just because she is not brave enough to go to higher levels herself, it is inappropriate and annoying for her to dissuade others from doing so. On a side note, even though I did not have any contraindications, I noticed not all contraindications are listed on their website. For my final session, she refused again, even though I told her so many times in person I have the clearance to do so. Did that not register? I even e-mailed her a copy of the clearance. This became increasingly frustrating and I asked for a partial refund on the session that I chose to not ultimately use. In addition, I had a reiki session with her. While this was mostly uneventful, I picked up a smoky smell from her. I cannot say for sure whether she's a smoker, as I have no idea, but I definitely smelled the smokiness, but didn't feel comfortable asking her directly at the time. I just waited for the session to be over and took a shower when I got home. I did enjoy my sauna sessions at this place, especially the music hook-up in the infrared sauna, although there is no hook-up in the dry sauna. Again, it was a wonderful pleasure to see Mike the many times I did. He is a lovely man, even though Brenda said he made an "error in judgment" in letting me try a higher-level WBC. That is bogus. Mike was incredibly professional and consulted with me with care before every session. I'm glad I tried the higher level with him. Keep up the great work, Mike. I wish you continued success, but I had to be honest in sharing my experience with Brenda when you were away on vacation. You are a kind gentleman.

I'm actually very disappointed that they did this because I've had to reschedule and/or cancel. I'm…read morea on call nurse and reservist. My schedule changes frequently. I have been going here for years. The amount of money I have spent there and referrals I've sent and you decide to do this. I'm completely flabbergasted. It literally says cancel by 9am and I canceled at 7am.

Overall I enjoyed my experience at Restore. The space is gorgeous and clean, with a very relaxing…read moreatmosphere- blankets on hand, refreshments. The staff is friendly, and I really appreciated the variety of IV drip options available. I felt noticeably better after my treatment. However, I can't give five stars because my appointment was scheduled for 12:15 but didn't officially start until 12:50 and they're stingy about sharing their WiFi even though your appointment can be an hour long

From the owner: Founded in 2015, Restore Hyper Wellness is the award-winning industry leader and creator of an…read moreinnovative new category of care--Hyper Wellness. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 130+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.