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    Ideal Image Braintree

    2.4 (88 reviews)

    By appointment only

    Services - Ideal Image Braintree

    Laser hair removal

    Nonsurgical body sculpting

    Ideal Image Braintree Photos

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    NEVER THOUGHT THIS COULD ACTUALLY HAPPEN TO ME! I ended up in the ER! MY FACE IS BURNT! WHATEVER YOU DO, DO NOT I REPEAT DO NOT GO HERE! They've done absolutely nothing to help me! They told me to apply Aquaphor which seemed to only cook my burns and make it worse & and apply ice every 20 minutes. My skin looks disgusting. I'm so uncomfortable and afraid! They kept telling me that they're bruises and trying to sugarcoat how common this is and then saying maybe me having sun exposure caused it which is bullshit, I also wear sunscreen as recommended. But no I kept saying she burned my skin, it is peeling off and I continued to get "it looks like bruises"!! The pain is beyond me. The woman was going to let me leave without saying a word; even though I was in so much pain and uncomfortable & I knew something was wrong because it wasn't my first time having a procedure done there, I knew something seemed off. It hurt so bad I didn't even fully complete the normal procedure, I had to stop her. THEY STILL HAVE YET TO TELL ME WHAT WENT WRONG! The woman at the front desk, ready to check me out, who noticed how uncomfortable I was asked me to go back to the back so she can look. As they applied ice and aloe; what I wish they had done was call 911! I have horrible burns. It's only been getting worse!! I am physically and emotionally distressed! And I will be taking legal action!

    Front entrance
    Vanessa A.

    Service: Underarm hair removal Price: $1,760 for 9 treatments. Lifetime warranty. They just opened, so they have great deals. Staff: Samantha and Monica R.N. Everyone is very helpful and attentive. Location: Clean, nicely designed and convenient. Located across the South Shore Plaza in Braintree close to the AMC Movie theater.

    Ideal Image, Braintree

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    11 months ago

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    1 year ago

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    8 months ago

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    Hi Sam! Thank you, we value your review!

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    3 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    Thank you, we value your review!

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    4 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    13 years ago

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    5 years ago

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    11 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    Thank you for your kind review. We appreciate your feedback!

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    7 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    10 years ago

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    4 years ago

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    3 years ago

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    11 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    5 years ago

    Providers are nice, Laser Results are awesome but they over charge you like a mother fucker.

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    Page 1 of 3

    Ask the Community - Ideal Image Braintree

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    Today I had a bad experience at Laser MD Medspa Braintree, 400 Franklin St, Braintree, MA 02184,…read moreUSA. I've been a customer here for many years. Today, I wanted to have the same amount of Botox as last time. The person who gave me Botox today was named Figs. She wouldn't listen to me, but she spoke loudly and disrespectfully, and even argued with me. She wanted to give me more Botox. She said she didn't want to give me the same amount of Botox as last time. She told me to go somewhere else...! She kept repeating this even while I was paying at the reception erea, right in front of other customer! I like this place and the other nurses, staff, technicians...they treated me kindly, respectfully, and professionally. But this time I was very disappointed.

    DO NOT get services at this location. The new staff here is awful. I had my last laser hair removal…read moresession, only to be greeted once again by an employee who I've never met before. The girl clearly had the incorrect setting and burnt my legs severely. When I called the next day, the manager, Lori tried to blame it on me that I'm not as tan in October as I was in August and that's why I was burnt and I should have told the staff. Isn't it her job to ask and take note of my skin tone/pigment? I sent photos to Lori and then she called offering me a free service. I told her I wanted all my money back and never wanted to step foot in that spa ever again and I wanted to know what she was doing to train her staff better so this doesn't happen to someone else. She refused to answer and repeatedly said, "I spoke with her." That's not enough for me and future customers. She then told me I needed to send more photos and she would call me back. I sent more photos and never heard from her. I sent a follow up email expressing how upset I was that she clearly was not taking this seriously. She finally responded and said she was taking it seriously and would get back to me by the end of the day. I asked twice for her directors contact info and of course she did not answer. And now the day is over and I still have not heard from her. Maybe she will respond better to my lawyer.

    Christine's Day Spa & Electrology

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    After going to other "spas" where the atmosphere is loud, busy, and stressful, walking into…read moreChristine's you just kind of this "this is what a spa is supposed to be like". Even with 93 because so close it's a very quiet and welcoming atmosphere and the staff is really friendly. I got my brows waxed and it was quick and very well done. Christine was friendly and very professional. Prices are pretty standard for spa services. I will definitely be back.

    I had been to Christine's Spa before, it was fantastic. DO NOT book an appt w/ Quinn!!!!!. Worst…read morefacial ever in 40 yrs!!!!!!!! I specifically told Christine & Quinn what I wanted to achieve from the facial. My skin was the same when I left after paying $100 as it was, going thru the awful facial. None of the white bumps were extracted, Quinn did not use Lancets like Christine and I requested. Quinn had on heavy blue plastic gloves and it REALLY hurt when she tried to extract them manually. It was AWFUL!!! Even the massage was HORRIBLE, which is usually the best part of the facial. I called Christine to make her aware of this, she was going to call me back, she never did. I left another message and wrote her an email. I was very upset and disappointed that she treated an unhappy client like this. Sooo bummed, I should not have been spending $100 on a facial, but I really thought I would leave and have not, all alot of the white bumps gone from my face, did not happen at all!!!!!!!!!!!! Christine pushed me to book with Quinn because Quinn was new, I HAD A FEELING THE TURNOUT WAS NOT GOING TO BE GOOD, I was COMPLETELY RIGHT!!!! I should have read the review on the other Aesthetician's that work there before booking. ): ): ):

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    I expected to be writing a review based on services but nope. Instead, the lack of service I…read morereceived was very disappointing. I made an initial appointment by phone for about a week out. The representative understood what I was interested in (facial) and booked me. When I arrived the next week (15 minutes early) the receptionist told me "You don't have an appointment." I was completely taken aback, as I had made the appointment with a live person, had a little conversation at the time, and even confirmed the building they're located in. The receptionist did ask if I wanted to book an appointment at a later date, but I didn't, as I didn't have a warm, fuzzy feeling about *this* mistake. As the receptionist was very clear by her manner that this was *my* mistake, not their's, I declined a future appointment. Since there was nothing I could do, I left. I did return a minute later to doublecheck if the time was scheduled on a future day, just to be sure I didn't hold up someone's schedule, but nope, no appointment for me. Which was especially weird when the receptionist said, "I see you in our system, but no appointments are scheduled." Really? And how would I randomly get into your system, if I didn't schedule an appointment? Somewhat disappointing, but I figure everything happens for a reason! Caveat emptor.

    Bella Derma Aestetics is by far the best skincare around. Everything from their awesome…read morehydrafacials to Botox and fillers to the many other treatments they offer with amazing skin care products. The staff are all so knowledgeable and it is a total treat to get to go here. My son is also addicted!!! Check them out. You can't go wrong

    Spaulding Rehabilitation Network - Spaulding Rehab Hospital, in Braintree, MA,  has some of the best staff in the state!

    Spaulding Rehabilitation Network

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    I've been searching for real help for over 10 years, and I don't say this lightly when I say that…read moremeeting Carina O'Neill truly changed something in me. Over the years, I've seen countless doctors, specialists, and pain clinics. I've had just about every injection you can imagine. What stood out to me before I even met her was that multiple doctors, all from different buildings and institutions, independently told me the same thing, "If anyone can help you, it's her." That alone says everything. From the moment I met Dr. O'Neill at Spaulding in Braintree, I felt something I haven't felt in a very long time... I truly felt seen. She didn't rush me. She didn't talk over me. She didn't treat me like a chart, a case, or a number. She treated me like a human being who has been carrying pain for a very long time. Her empathy was immediate and genuine. She spoke to me gently, listened fully, and truly validated everything I've been experiencing for years. The injections themselves were unlike anything I've ever had, and that's saying a lot. (I've had hundred maybe even thousands of injections over the years) She was able to inject in places no other doctor has ever addressed, areas I didn't even realize could be treated because no one else had the experience or confidence to go there. I felt relief right away, and in the days following I've noticed slow, meaningful progress, the kind of progress that brings real hope. But more than the physical relief, what has stayed with me is knowing that she truly cares. I can tell that no matter what, she will do everything in her power to help me. That kind of care is rare. After a decade of feeling dismissed, minimized, or overlooked, she made me feel like a person again. I now completely understand why she's talked about the way she is, why doctors across New England know her name, and why she's the one they send their hardest cases to. One visit was enough to see it clearly. Carina O'Neill is extraordinary. Without question, Carina O'Neill has put Spaulding Rehabilitation in Braintree on the map. I am beyond grateful I found my way to her, and for the first time in years, I feel hopeful.

    Full disclosure: this review is about Donna VanHelene, 0T (occupational therapist) at Spaulding…read morerehabilitation. Donna designs, crates and fits custom, silver ring splints. These help people with a CTD, connective tissue disorder, like my Hypermobile Ehlers Danlos Syndrome. They prevent my fingers from hyperextending and eventually dislocating. Donna VanHelene has the knowledge, skill and patience to design each custom finger brace with the TLC it needs. Then, during follow up visits, she will adjust and refit the custom hand braces as needed. THE DEAL: If you have a CTD, like me, Donna can help address, and hopefully reduce, pain in your hands and wrists!

    Ideal Image Braintree - laser_hair_removal - Updated May 2026

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