Emma was great explained everything very thoroughly. She's very knowledgeable and. I appreciated her straightforward honesty and the time that she took with me to explain the services I was interested in. Once I started the treatment series, she's always very friendly and personable upon arrival and my experience overall has been very good. I would definitely recommend SkinMD. read more

two overall negative experiences with tattoo removal and lash treatment: tattoo removal: very expensive for tattoo removal compared to Removery. They don't use ice before treatment or cold air to make you more comfortable so the process is very painful and unbearable. They don't let the tat air out after and cover it with bandages causing lots of friction and irritation over the wound right after treatment. basically the way they do the treatment is as expensive and as painful as possible compared to other places that offer the same treatment. lash treatment: I also bought their lash serum. they don't tell you how to use it responsibly or that you should take long breaks from the treatment. nor does the manufacturer who I reached out to. If you do your own research, there are lots of risks and warnings. although it made my lashes extra nice, it caused discoloration of my actual eyes. I went to the eye doctor and they told me it would likely be permenant damage. they also tell you the lashes will stay that way, but they return to normal when you stop using the product and you must stop for long periods to use it safely and stop all together if it damages your eyes (which I did.) To make matters worse they called me to dispute my review. I told them I wasn't interested unless they were calling to apologize and refund me. After expressing my disinterest in further discussion and hanging up, they called and texted me asking me to remove my review because it was "misleading". As if having my experience dismissed and harassing me is going to make me take down my review... read more

Ryan, Jordan and Michele are so talented and amazing! I have been having LHR, IPL Photofacials and Diamondglow treatments done by all of them with excellent results! Truly all of the girls at SkinMD Newbury are incredible!! I always feel so welcome when I visit, Jill and Emma always greet me so warmly. All of the girls do a very professional and thorough job, I love Skin MD Newbury! read more

Very happy with results of filler; as good as when I used to see the plastic surgeon that opened this chain. Did not notice any difference from the diamond glow facial; the facial scrub they sell works just as well. They were honest when I went on for a morpheus/laser consult that I would not see any appreciable difference in my particular skin (I was looking for pore size reduction, as Ive noticed foundation doesnt look as flawless on my skin in my 40s as in my 20s). I like that they always offer consults if you have an inquiry. Very friendly staff. read more

Disaster of an experience. Went in to improve my skin. The cosmetician was sick on the day of treatment. She was sniffling constantly, could hardly keep herself from sneezing on my face. She should not have been at work. She either was untrained, or not paying attention. She zapped my hair with the laser several times. Now, I have three bald spots on my face due to her laser. Who cares about a few red marks, if you're going to zap my hairline?! The negligent ugly result of their "beauty clinic" still remains month later, and may be permanent. Now, it looks like I need to go spend $5,000 in Turkey for a hair transplant. Their response: Sorry. You can come in and we can look at it. Sorry? ...lol., wow. Inexperienced. Untrained. Careless. Steer clear. read more

I love SkinMD Boston, I'll definitely be back for monthly treatments. This place is a hidden gem for skincare. Excellent skills and good services. Love love love read more

The team is absolutely amazing! Emma is always so helpful and kind I always feel comfortable asking her questions, I know I am in good hands! Thank you!! read more

Very attentive staff , always welcomed you with a smile & the location it's very neat & confortable. Dr Lucy was great! read more

SkinMD - Laser Hair Removal Near Me - Boston, Massachusetts

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I have gone to Skinmd for over a 2 years for weight loss, tattoo removal, and injections. The staff are very friendly and helpful with recommendations for treatments. They are accommodating with appointment times and will help you find a time and alert you of cancelations. They also are professionals who do not push treatments or injections on people if they believe it would not benefit them, which is uncommon for the industry. They have a great reward program and I've enjoyed getting free facials, em sculpt and other treatments! They also run great deals on packages which change monthly! I love Skinmd! read more

Had my first appointment for laser with Jenda and it went so well. She answered all of my questions about the process and made me feel so comfortable. I can't wait to work with her and the skin md again. read more

The patient coordinator team from the time you check in to the quality of the service are all excellent. Overall customer experience was outstanding! read more

I am still waiting my refund even though the front desk said it was processed it has not yet. I would like proof of this O have been waiting for a month already read more

More than just beauty. Of course the Diamond Glow facial is one of my favorite self care routines but recently I met with the Dr. at Skin Md to discuss Biote hormone therapy. I am not afraid to talk about perimenopause. It is a very real life experience and I had no idea how much bioidentical hormone treatment could help. This treatment has made a big difference in my daily energy and functioning. If you are suffering through perimenopause, go for a consult and learn about your options. Emma at the front desk is always friendly and ready to help with scheduling. read more

I texted them to make a quick appointment for forehead botox (which I've been getting for about 15 years now) since my usual person couldn't take me. No big deal, they couldn't fit me in that week, but next appointment was over a month away which was kind of odd. Also, they wanted it to be a "consultation" which to me is confusing, do I need two appointments? For a 5 minute procedure? My problem is now I've probably received 6 voicemails and 7 texts asking me if I want an appointment, please leave me alone!! I'm never going to try to make an appointment here for the rest of time. read more

Shannon Cleary Tower has been nothing but the upmost professional. She not only has extensive knowledge of all things skin care, but treatments ect. She made me feel extremely comfortable during my laser hair removal! Super cute, clean, upbeat, & welcoming place! Could not recommend her enough! read more

Always great services and love the staff here- they are super knowledgeable, attentive, warm, and friendly!

I've been going to skinMD for laser hair removal since 2019. My experience has varied widely. On one side of the spectrum some areas were unaffected by the treatments and no hair fell out, which is normally the sign that the treatment worked. My treatments were done at the correct timing (laser hair removal is supposed to be spaced at a certain amount of weeks) and it happened for about 4 of the treatments. On the other side of the spectrum treatments have been so severe I've gotten burned twice. I have always disclosed to my laser technician any sun exposure and let them know the treatments weren't working, but I was told not to worry. Less important but it's also common for the technician to miss two inch strips completely. I have olive skin so I think they may be unsure how to perform laser hair removal as effectively as they would on someone with lighter skin, and if you have a different skin tone you may be fine going to them. I've had more positive experiences with the Peabody clinic so I may try again with them. read more

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dylan was so amazing and helpful and she really walked me through my whole process! from the moment i walked in, i felt welcomed! they are so knowledgeable there and took the time to explain everything to answer my questions read more

SkinMD persistently checked in with me to encourage me to come back in and provide a solution. I was met with the medical Director very kind, offered a free option to resolve my situation. Will go back in in three weeks and see how it turned out. Let you all know, but I would say this definitely upgrades my review. read more

Would not go back. I have only ever did Botox at other places (and been doing botox for 20 years) but the esthetician goes "we do dysport, it's better". Also recommended it in my upper lip to give me more of a lip flip. After 2 weeks I hardly see difference in my forehead and the lip flip didn't take. Either she used too little an amount (even though price was high) or dysport doesn't work on me. She also recommended a laser treatment and when I said I did research it on my own and it has downtime she goes "no, look, here is a pic of our RN who had it done. Right after she isn't even red". She regretted to inform you that your face turns and then peels for a week! I feel like they will tell you anything to get you to sign up for a treatment. How you could not tell a patient that their face will peel and they will look horrible for a week is beyond. They also bragged about the fact that they do lipo right in the regular treatment rooms. That feels unsafe. read more

Shannon was excellent-- she took time at the beginning of the session to learn about where I am getting my laser hair treatments. She checked in with me throughout the session to make sure I was okay, and made sure I felt satisfied with the treatment after. She also applied a soothing gel and sunblock after and it felt like a mini facial, which was lovely. read more

Dr. Flashner and his team are dedicated professionals who truly care about their patients. Dr. Flashner takes the time to get to know you as an individual, and he develops a plan that meets your goals. He focuses on helping you to have a improved natural appearance after your treatments. As a 52 year old man, this is important to me. Dr. Flashner will recommend a plan for you, but there is no high pressure sales and Dr. Flashner will work with you to achieve your goals. The entire team at the Newbury Office and Dedham Office is so friendly and welcoming. I highly recommend scheduling a consult with Dr. Flashner and his team. read more

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Skin MD on Newbury St is the best med spa in Boston! I only come here for Diamond Glow Facials with Shannon (highly recommend her, she's fantastic). This is the best facial in town. I love this location and the staff is great. read more

I have always been the type of person who wanted to avoid fillers and Botox. I wanted to be au naturale for as long as possible. Well, that time came. At the age of 38, my lips had really started to look thinner and it was making me look much older. I really wasn't happy about it so I decided to look into getting lip filler. I'm so glad I did. Dr. Shanley was super sweet and professional and did an amazing job filling in my lips. I did not bring any pictures, I trusted that she knew what she was doing and that certainly proved to be true. I'm so so happy I came here because it has made a huge improvement in the overall look of my face and I feel so much better. I would highly recommend Skin MD and Dr. Shanley to anyone looking for lip filler in Boston. read more

I have been going to SkinMD for 6 months. I felt the need to give a big shout out to Emma! She welcomes me with a huge smile consistently. She is very helpful, efficient and professional upon checking in & out. Awesome job! read more

I thought a lot about this, as I have gone to this business for a few years (when it was in the smaller building) and always liked jt. It seemed like a serious medical spa, albeit commercially driven. First, the pros: The new building is beautiful and the staff are very nice, and it is easier to get appointments. The cons, for me, are major. The major con is that I find it to be *very* unprofessional, mainly for Emsculpt (the only service I have tried recently) . I tried emsculpt here a few years' ago here and they were very strict about when you could come, where it was placed on your abdomen and how intense the system could/should be, and they checked in on you once in 30 minutes. The last time I came in, the air conditioning wasn't working. Normally no problem, but I was sweaty and it the device was moving around on my abdomen. Then the assistant was busy, so she said that I could simply make the contractions more or less intense by working the machine myself (while I was laying on the table, and I have never used it). Of course I can do this, but should I? Shouldn't someone be checking in? And finally, as I said above, the device wasn't well-positioned on my abdomen, so it was slipping around everywhere. Again, perhaps this doesn't matter, but shouldn't it? These are heavy electromagnetic pulses on my body, and presumably I want it to be in the right place. I ended up leaving after 20 minutes. In general, it felt as if it was a "do it yourself" experience, rather than a serious medical spa and clinic. Perhaps emsculpt has changed a lot in the past few years and it is more lax in general. If that is the case, then, it seems as if people could do it themselves. I will not. I had purchased a set of four, but will be requesting my money back for the last two. read more

So...I have used this place for a couple of years. Despite always being unable to find me in the system, it's usually pretty easy going. Today I arrive for an appointment I scheduled for Botox. They had two giant candles burning that were so oppressive. I couldn't breath and started coughing (i have an allergy to strong smells.) I stood outside for 25 minutes waiting and then finally was brought back to the room to be told they don't carry Botox and need to order in advance. I'm very much a conscious of other people and their time kind of person all of this was disrespectful and I still smell like the candle after being I the building for 5-7 mins. Sad. read more

I went in for a Facetite and Morpheus8. The staff was amazing and procedure the went so smooth. The Team made sure I was comfortable the whole time, and talke me through the entire procedure. Would 10/10 recommend. read more

SkinMD - Laser Hair Removal Near Me - Boston, Massachusetts

It was great in and out of my appointment. No wait and as always lovely staff. Everyone always so nice in the Newbury street office and in the Peabody clinic. Love Dr.Ko Maddie and his staff. He has the best hands. My procedure came out perfect and my second one too. I wouldn't go any where else. They really do treat you like family. You will be in excellent. read more

The regional manager isn't client focused - maybe a little coaching and training to best understand how optimal customer service a priority in business (without arrogance and attitude) and really accept the office's staffing issue - chalk it up to immaturity or a bad day!! Pricing is aligned to most spas. Doctors have adequate experience. Overall office could have a little more professionalism but the staff is friendly. read more

TLDR, the price is right, but the pain far more than expected. I'm a feminist but... I find myself purchasing expensive and painful skincare treatments. Lol. So here's the thing-- I keep going here for various treatments because the price is right, especially with some of their monthly deals. The staff are all very friendly and accommodating. The idea of never having to shave my legs again was very appealing, so I went for it when there was a 60% off deal for laser hair removal. What I was not mentally prepared for was the degree of pain associated with laser hair removal. The internet says it feels like snapping your skin with a rubber band. That is a lie. The internet also tells me that some establishments provide numbing creams for laser hair removal, so that it is less, well, painful. There are no numbing creams, or pain relief here. I may be somewhat of a wimp, but for context, I found the pain of laser hair removal to be similar to that of getting a large tattoo on my rib cage. So, considerably more pain than a rubber band (i.e., I was panic sweating and shuddering while being blasted by the laser, while ineffectively telling myself to just deep breathe through the pain). I've had 5 laser hair removal treatments at this point and have what I might, somewhat non-scientifically, describe as ~70% reduction in leg hair. So, really no regrets in terms of the outcome, although I imagine there will be remaining hair after the 6th treatment. I also tried the Ultherapy, which was even more painful than the laser hair removal (I'd say twice as painful as getting a tattoo). Again, no pain relief provided--they suggested taking Tylenol beforehand. The interwebs again tells me that some providers of Ultherapy provide pain relief (numbing creams, or prescription pills). I really wish there had been some type of numbing cream, or something. With this one, the only thing that stopped me from stopping the treatment was that I had already paid and did not want to lose my money. It was really painful. So, if you have a low pain threshold (or maybe even if you don't) consider whether you are willing to endure this amount of physical pain for beauty... But (!), if you are cheap like me and willing to endure some pain in the name of beauty, I say go for it. read more

I got $500 worth of botox to get injected into my masseter. The injector I got was rude and rash from the get go but what's worse is he was such a bad injector he wasted easily 1/4 of my units. Like they were falling off my cheek. I'm pissed I saved SO much for this and then boom all in the floor read more

All of the ladies at Skin MD are always so nice and accommodating. Always greeted with smiles and a warm welcome. They really take the time to get to know you here and even remember who you are when you come back. Dr. Flashner always does great work with my injections. I highly recommend him. Ms. Olivia who manages the office is amazing and always provides first class service. I wouldn't go anywhere else. read more

The consultant was nice but was not a good listener. And I felt unheard when informing her what I was looking to do. I waited for her outreach, regarding the procedure since the consult 2 days ago. She has not reached out to me to discuss. Further my options for the procedure and other related services. read more

Service was excellent. Everyone was great and welcoming. I loved it, It will be my go to place for my skin care.

I love it here! The staff is so friendly and answered all of my questions. The atmosphere is great. I was interested in the laser hair removal service and due to a cancellation I was able to start my first treatment the same day. I can't wait for my next appointment!! Thank you read more

I just went to SkinMD Newbury St. for the first time and was immediately impressed by the friendly and efficient staff as well as the comfortable and clean office. My experience only got better when I was seen by Dr. Shanley. I was blown away by her talent, expertise, kindness, and attention to detail. From consultation to treatment , Dr. Shanley eased all my concerns and questions as a new patient and thoroughly explained different options, ensuring I understood everything completely before deciding how to proceed. Dr. Shanley gave me the exact, natural looking results I was hoping for in my first time getting botox/filler. Overall I had a wonderful experience, I couldn't be happier with my results. I can't recommend SkinMD and Dr. Shanley enough! read more

The experience and professionalism at skin MD is unparalleled. From the get go Jessica made me feel welcome and cared for and her knowledge of all of the services makes you know that you are in great hands! Dr Shanley and Joey knocked it out of the park for my procedure! I've been coming for services for years from facials to injectables and body contouring , it's always been a fantastic experience!I would give 100 stars if I could and recommend their services to everyone! read more

Convenient location and very friendly and accommodating staff. I initially went in for a treatment and they had to reschedule it, and without any thought, they offered me a free facial for my inconvenience, which I was very impressed by. The staff is also very informed as to what the procedures entail and talk you through everything. Really impressed by the service so far, so would recommend if anyone is interested in cosmetic type services. read more

Dara is absolutely amazing, I truly can not recommend her enough. I've had laser done before but have never had it 1) not hurt, 2) be so effective, and 3) be so fast. She is TRULY the best -- she always listens to exactly what I want done, how it worked previous sessions and updates appropriately. Worth every penny! read more