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    Lumei Auto

    5.0 (2 reviews)
    Closed Closed

    Services - Lumei Auto

    Auto loan

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    Logix - Pasadena Branch - Great services!  Love Logix!

    Logix - Pasadena Branch

    (227 reviews)

    5 star BUT do your homework/ shop around . But for the most part these guys are pretty ok. I…read morepersonally don't love all their staff members. They speak professionally in a "back handed compliment kinda of way". I read someone indicating this place has "terrible customer services" - well, its that persons own fault - they sould have done their homework and knew EXACTLY what they wanted before coming in. (the people who work here are not paid enuf to give a damn. ) And be ready for EVERYTHING TO TAKE FOREVER. No one working here has a sense of time or ugency. But I do like the little robot dude

    I went in to apply for an auto loan, and the guy helping me (Tony) seemed like he couldn't wait to…read morego home. I was approved for the loan with little explanation or info on what to do next. I went home only to realize that the terms and conditions for the loan had a gray area condition that might not even work for my situation (something that could've been made clear upon receiving approval). Not that big of a deal.. I then attempted to call not only the loan officer himself, but the branch, as well as the company's main office line to no avail. I go back later the same day to see the same loan officer walking around freely, chatting happily with co workers (even though I was told over the phone that they were all unavailable or with customers). We speak again and I get a vague answer from Tony about the discrepancy, but this time I'm told they have to "wait for approval from the back office". This was all on a Friday, so I was aware that there would be a longer than usual delay over the weekend to get that answer. Come Monday, I receive nothing (by 1PM). I try and call all 3 lines again, nothing. I decide to go back in for a 3rd time and this time I spoke with a different loan officer (after requesting to speak with a manager and waiting 30 minutes), and he basically told me the same thing, that they were "working on it". I was told I would for sure get the answer I needed by the end of day, "maybe even sooner". That was at 2PM. Next thing you know it's 5PM (they're closed) and I've still received 0 updates or answers to my simple question regarding the loan. Now it's Tuesday (12PM) and I call again, just to be told by a main office worker that he "couldn't get ahold of anyone, but someone from the branch would give me a call by end of day". Based on my experience so far, I HIGHLY doubt that's gonna happen, and I'm tired of going in and waiting 30+ minutes for the same answers with no progress whatsoever. This whole ordeal has been a major waste of my time to say the least. This place has managed to turn something so simple into a major headache of mine. I'm having a really bad experience with this company so far. I would certainly not recommend.

    East West Bank

    East West Bank

    (11 reviews)

    They have very good service, especially the BM Kelly. She provide more than I expect for my…read moremortgage and provide me good variety of wealth management suggestion. I will recommend others to ask for her service.

    Before you want to have business at this bank, please read my experience:…read moreOn May 28th, I went to this bank to apply for a POA (Power of Attorney) for my father and provided all the legal documents. A week later, the bank informed me that they needed a doctor's certification proving that my father couldn't go to the bank in person. (At the same time, I handled the same request with Chase Bank, Bank of America, and Citi Bank. The first two banks processed it on the same day, and Citi Bank took one week.) So, I provided a hospital admission certificate for my father. Another week later, the bank notified me that without a doctor's signature, they couldn't proceed. I then provided the doctor's signature from when my father was admitted. A week later, the bank informed me that the doctor didn't specifically state that my father was unable to handle transactions, so they couldn't process it. I provided a hospital statement indicating that my father was hospitalized and wouldn't be discharged soon. A week later, the bank staff informed me that their manager, Alan Lam, refused to proceed and insisted on a specific note from the doctor stating that my father couldn't handle any financial matters. To date, five weeks have passed, and the matter is still unresolved. This experience makes me feel that the bank manager, Alan Lam, does not care about customer needs or state laws. He only seems to enjoy the pleasure of rejecting customer requests and the power he holds. If other banks can handle the same matter within a day, why does it take more than a month here? If you have banking needs, why not choose banks like Chase, Bank of America, or Citi Bank that respect customer needs and understand the law, instead of a bank that doesn't? 在你选择去这家银行办理业务之前,请阅读一下我的经历: 5月28号,我去这家银行为我父亲申请POA,提供了所有的合法文件。银行一周后告诉我,需要医生证明我父亲不能亲自去银行办理。(我同时在Chase bank,Bank of America,citi bank办理了同样的事情,前面两家银行,当天办好了,citi bank一周也办好了)。于是我提供了父亲的住院证明,再过一周后,银行通知我,没有医生签名,所以办不了。我于是提供了入院时的医生签名。一周后,银行通知说,医生没有注明他没有办理的能力,所以不能办理。我提供了医院的statement,注明父亲在医院,短期不会出院。一周后,银行的工作人员通知我,她的Manager Alan Lam不同意办理,一定需要医生特别注明我父亲不能办理任何经济业务。至今,五个星期过去了,事情还是没有办好。 这段经历,让我觉得这家银行的manager Alan Lam根本不在乎顾客的需求,不在乎state law,他在乎的只是拒绝客人需求的快乐,在乎他享受手里的权力的快乐。 其他银行一天可以办理好的事情,为啥这里一个月都办不好? 如果你有银行业务,为啥不选择Chase bank,Bank of America,Citi Bank等大银行,为啥选择这家不注重顾客需求,不懂法律的银行?

    AutoLux Sales and Leasing

    AutoLux Sales and Leasing

    (75 reviews)

    North Hollywood

    More than excited about my new car purchase and can't wait to drive it all around the city of LA…read moreand a beautiful state of California. After dealing with several dealerships and car brokers without being able to get to a desirable price level I ended up finding Zorik and his stellar team. Believe my experience as I had a chance to compare - these guys have the best prices and deals possible. Moreover their experience is so vast they can work on different options with you and help you make the right choice that is definitely going to benefit your budget and preferences. I almost lost my hope to find the car with the features I wanted for a reasonable price. But thanks to Edward and his amazing brokerage experience I ended up even with a better option. They were also nice enough to keep my previous car at their parking lot over the weekend before I came back on Monday to turn it in to a dealership. On top of that they put their best effort and kindly attached a number plate to my front bumper using their own instruments saving me a trip to a dealership where it should have been done from the get go. I've had above and beyond amazing experience with these guys. Needless to say I'm going to recommend them to everyone I know and definitely will be back for my next purchase.

    The first car I bought from this company was a Toyota Prius and that was back in 2016. Then I…read morebrought my wife there and eventually my two children. I hope that I will bring my grandchildren someday) My family bought at least 10 cars from Autolux and in all cases we were absolutely satisfied. This company definitely deserves special treatment. They are professionals. See you soon

    Lumei Auto - autoloanproviders - Updated May 2026

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