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Beverly Motors

5.0 (5 reviews)
Open • 10:00 am - 7:00 pm

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Glendale Dodge Chrysler Jeep Ram

Glendale Dodge Chrysler Jeep Ram

3.5
(1.2k reviews)

I called four times about my lease return and never got a call back -- so I already walked in a…read morelittle annoyed. When I arrived and explained why I was there, I was told the used car sales manager (because that's essentially what my Jeep is at this point ) was busy. Fine. But not one person offered me a drink or said "please have a seat." It's the little things, and those little things add up fast. When the used car sales manager did appear, things went sideways quickly. Instead of greeting me professionally and inviting me into his office, he kept going back and forth between the sales floor and his office -- which was odd and frankly dismissive. It rubbed me the wrong way and a verbal exchange followed. Not my finest moment, but I shouldn't have been made to feel like an inconvenience in the first place. That's when Ruben stepped in. He saw the escalation, came over, and completely changed the tone. He was patient, kind, and professional even when I wasn't at my best. He never escalated, never made me feel dismissed, and handled everything with a level of calm I genuinely wasn't expecting. He's brand new (no business cards yet!) but already showing what great customer service looks like. The stars on this review go to Ruben and Ruben alone. He's the reason this review has any stars at all.

I left my black Jeep Gladiator for a week to work on some issues like oil and antifreeze leaking…read morecovered by my MOPAR extended warranty. Everything good until they're called me about to replace the battery because it was in " bad condition". The fact that they didn't know I was just replaced it 2 months ago with AAA with 3 years of guarranty but they're called to say my car was ready but I needed it to buy new battery which it was impossible just because the saw that I have a sound system in my Gladiator and battery was brand new. I don't know if they got mad because I didn't buy a battery with them but when the AAA guy came to check the battery, battery it was dead but how? They're fucked up the battery and left light on inside the car moving the dimmer on ( I took a picture of the dimmer )when I never left it on. Anyways that was a bad move and they're just want me to spend money buying a new battery. NO SEAN TRANZAS MECANICOS, GENTE DE SERVICIO AL CLIENTE FROM JEEP GLENDALE. So be careful whith the people who work there, I hope not everybody it is like that

Acura Of Glendale

Acura Of Glendale

4.6
(644 reviews)

I have only great things to say about Acura of Glendale in general and Dwight Rogers and Karine…read moreArzumanyan in particular. This is my 4th leased Acura with the dealership and it never fails that I have a terrific experience. Professional, kind, thorough, efficient and caring throughout the experience of making the deal, prepping the car for me to drive off, guiding me through the paperwork and in general making the car leasing experience a pleasure. Karine is so helpful, so knowledgeable and expert -- she is a top notch senior sales consultant. Thanks always to Dwight, Jeanne and Bill for providing the leadership for the no doubt best car dealership you could imagine!

I actually don't own an Acura. But hear me out…read more In some sort of freak glitch, I got locked out of my car right outside the service department entrance on July 8. My phone, bag, and literally anything and everything I would need to call for help were all inside. Of course, of course. I ended up running into this business and asked the two people working the front that day if they could help. They took time out of their day to try to figure things out for me. Eventually, when it turned out I would just have to call my roadside assistance, they looked up the numbers for me to call and let me use their office phone. That said, I wish I had gotten their names, but my flabbers were too gasted to ask. I didn't even think to step in and thank them once my door was popped open, which I realized once I got home and crashed out on my bed for a bit. So I hope this review can convey my gratitude to them instead. Thanks for rescuing a silly little Honda owner from a full-on mental breakdown. It would have been best if my car hadn't locked me out in the 90-degree heat on a random Wednesday afternoon. But I guess I got just lucky enough that it happened outside Acura of Glendale. I have nothing but faith in this business, based on the good, solid people working there. They'll take care of you. They took care of me.

New Century Honda

New Century Honda

3.6
(817 reviews)

Decided to get my Accord serviced at New Century rather than Pasadena (primarily due to very long…read morewaiting times, lack of attention & below average customer service at Pasadena). Very happy I came to New Century. Excellent customer service, service department made it easy to get an appointment, didn't have to wait around looking for help, prompt/easy shuttle service, timely delivery of car. This is how it should be everywhere!! Had some trouble with the tech connection for my phones - they resolved it for me. They were very kind, helpful and explained it to me with amazing patience. (Not the experience I had at Pasadena.) The only negative at New Century is their permanent building/location is under construction and the temp location is a bit dingy. Not a space you want to hang around and wait for your car. Despite this I would still highly recommend New Century Honda in Glendale and it where I'm going for my next service.

Been working with this store for a while now as a business account and I repeatedly get…read moredisappointed by the parts department. From their passive aggressive attitudes to their absurd return policies. No other Honda dealer is like this: I'm officially done with these folks. I ordered a part for a customer last week and was told it would arrive Saturday for pick up. Literally waiting on it. They said I had missed the cutoff time by a few minutes... whatever. Day comes and I drive to the dealership and there's no order, no part... just a saved quote. I understand accidents but this is 4th time they're doing this. Management needs to step up!

Beverly Motors - car_dealers - Updated July 2026

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