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Brooklyn, NY

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Lucy's Lucky Dog

3.3 (75 reviews)
Closed • 7:00 am - 3:00 pm

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Reviews With Photos

Vortex after grooming
Sal O.

You outdid yourselves today with Vortex... my baby looked so handsome I truly didn't expect this since his hair was knotted... hand down the best

This is me exposing this place on social media only to find that so many ppl had negative things to say about this place!!!
Alianna N.

NOTHING LUCKY ABOUT FINDING THIS PLACE!! YOU ARE PUTTING YOUR DOG IN DANGER BY COMING HERE!!! This place caused my niece's dog to have severe scleral hemorrhage and excessive neck pressure due to strangulation!! They are physically abusive to the dogs and will not take accountability. This place needs to be shut down. After posting about what happened to my niece's dog on social platforms, so many ppl had bad things to say about this place. To think, I've brought my fur babies here after having a bad experience elsewhere and look!!! If you don't love animals, stay out of the animal business.

I brought my dog here February 23rd to get his usual grooming as he has been coming here for over an year. Yesterday when I arrived to pick him up, they handed him off.. I paid and they stated everything went well. When I got into my car and picked my dog up to greet him. I realized he had a HUGE BLOOD CLOT IN HIS EYE! I immediately called them back to ask if anything had went wrong during the grooming procedure, they asked me to bring him back. Once I brought him back, they had no clear answer for how this injury could've occurred. They started off by getting the groomer from the back (an older woman who barely spoke English) that stated MAYBE shampoo got in his eyes during the bathing process but it is evident that this isn't the case because this wasn't just RED EYES. I told them a "MAYBE" wouldn't suffice and I need a REAL ANSWER so I can know how to care for my baby who was clearly showing signs of anguish. The groomer went back into the back area of the store where the gromming is done for almost 10 MINUTES the came back out saying that my dog was "RESISTING" during the bathing process, so 2 GROOMERS had to HOLD HIM DOWN & RESTRAIN HIM during the bathing process which "probably" caused him to burst a blood vessel!!!! I don't know about anyone else but NONE OF THAT SOUNDS OK NOR PROFESSIONAL! Not to mention, my dog is less than 100 pounds so if one person can't control him or it gets to any point where they felt he NEEDED TO BE RESTRAINED BY 2 PEOPLE I think ALL WORK SHOULD STOP. And I can come pick him up and get my money back.. because I would've much preferred him not getting groomed over HIM GETTING HURT. They had NO REMORSE nor were apologetic for what they had done. Which was completely shocking to me because as I said I've been coming here for over an year! I had to practically beg them to even translate what the groomer was saying each time she came out. Then may I add, they nonchalantly passed me eye drops from behind the counter like this was a normal thing that happens at this establishment. And of course they were off-brand in a foreign language & EXPIRED!!! My heart is so broken behind this and my dog has literally been anxious since. I wouldn't wish this situation nor treatment on anyone and their pup. My dog and I will never be returning.

After
Kayla G.

First timer today with my 8 month toy poodle, who is usually difficult at the groomer due to her age. They did an amazing job! She came out happy and pretty. They said she did well to which was a plus to me. Great price too. Will definitely return and highly recommend!

Tuckers eyes from this horrible groomer
C B.

DO NOT FO TO THIS PLACE!!! This place is so unprofessional. Clearly they don't know what they are doing and don't care for animals like they say they do. The people that work here are too rough with the animals, curse, and even yell an scream at the animals. Our family dog was sent here for a normal grooming and was first off butchered. All hair was cut off and had obvious cuts... then we noticed that the dogs eyes were blood shot red. And when we called to ask about it we were told "It must be the shampoo" but with further observation on our baby poodle, who normally is very active, friendly and loving, we noticed he was very distant and quiet. So we took it into our own hands and went to see the vet. Upon doing so the vet revealed some very disturbing news to us all, our dog Tucker, had sever scleral hemorrhage and excessive neck pressure due to strangulation!!!!! I am outraged that anyone can even do this. These people are inhumane and should not be in this business at all!!!!! Please spread the word an do not support this business.... I have attached photos as well of the vet, and tuckers eyes :(

Front of store
Pamella D.

I've been here a few times with my pup Dior and there usually pretty friendly. You get welcomed by the guy in the front and there's a little lady waiting in the front to take the pups inside. Today I dropped him off around 9 and by 12 he was ready. I always like the cuts he gets here but I'm not sure if they brush their teeth, I'll probably end up doing it myself once I get home. I'm not sure about your dog but mine hates the groomers lol so he usually looks happy to see me because he's so dramatic ‍. I pay $54 for my toy size girlie unlike the 60-70 I pay at Petsmart and PetCo. I will definitely be back!!!

Rex after his bath

Great place for dog grooming and excellent customer service Rex enjoy his bath and grooming at Lucy's

REX before his haircut...
Bina R.

Very lucky to find Lucy's Lucky Dog grooming for Rex. They are always friendly and courteous every time and Rex love going here to get pampered!

This photo doesn't even do justice to the horrible wound inflicted by these savages calling themselves groomers!
Elly F.

DESPICABLE!! I am so upset and appalled at what I subjected my poor dog to! I have added a photo so that all can see that there is no exaggeration here. I brought my Maltese puppy to Lucy's Lucky Dog for a grooming. Simple hair and nail cut, plus bath. Well there was nothing Lucky about Lucy's today! After dropping off our dog, my husband gets a phone call stating that our dog was "nicked" during the grooming and that they were sorry. When my husband went to pick up our dog he was horrified by what he saw. Our dog had a gash on his leg, not a nick, and it appeared that skin was missing. This was no small "nick" one might get from shaving, this was a horrific gaping hole in our dog's leg! (Again picture is attached to the profile so you can see for yourself!). The groomer offered his explanation of what happened, "the dog kept moving". Really?!!! What do you expect a dog to do?! If you are a professional groomer you should be able to deal with a LIVE dog that will OBVIOUSLY move while being groomed! I am truly dumbfounded by what happened and I blame myself. Like many of you, I chalked up the negative reviews to picky customers who probably exaggerated their events. DON'T MAKE MY MISTAKE. HEED THESE WARNINGS AS MINE IS NOT THE ONLY ONE.......DO NOT BRING YOUR PET TO LUCY'S LUCKY DOG! Go anywhere else if you truly care about your pet. My dog is currently awaiting treatment at an animal hospital because of this business' negligence. BE KIND TO YOUR PET AND GO SOMEWHERE ELSE!

results

This was my first time here. After moving from Crown Heights a month ago, I've been trying to find a good groomer for my corgi. They took us in the same day & asked me a lot of questions to make sure they gave me what I wanted. Koda, my dog, came out looking better than I expected. Everyone was very sweet & attentive. Will definitely be returning!

horrible people! horrible service! this place needs to be shut down! my dog went for a grooming and left the place with both of his eyes bloodshot red! in which i brought it to their attention and they recommended " eyedrops because it was the shampoo " my dog wasnt himself for the rest of that night and the next day! i brought him to the vet and he was diagnosed with severe scleral hemorrhage post grooming and excessive neck pressure/ strangulation!! i contacted the groomer and they denied me a refund and reacted super careless to strangling my pup!!

Best groomer I have found in Brooklyn. I live a little far in Williamsburg but will gladly travel here from now on. I have a Mini labradoodle and they did a perfect job at a reasonable price. Friendly no nonsense service. Also offer walk ins and are open ever day except Wednesday, unheard of!

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9 months ago

They do not care or treat animals right! Do not bring your animal here or they will be traumatized.

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2 years ago

I've been taking my puppy cookie there for almost 4 years now and they are very good he always comes out looking cute and smelling good

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Lucy's Lucky Dog Reviews in Other Languages

Ask the Community - Lucy's Lucky Dog

Do you offer cat washing/bath services?

Yes we do we do 2 styles a lion or just shave all the hair

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Review Highlights - Lucy's Lucky Dog

“We've now gone back four times and every time he comes out looking handsome and happy!”

Mentioned in 2 reviews

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The Pawlour - Yoshie after her first cut by Terry

The Pawlour

(180 reviews)

South Slope

Terry and the Pawlour saved our dog, Lumi, from our horrible mistake! My dog had terribly matted…read morehair after we gave her a bath ourself (please please learn from us and never give a dog with matted hair a bath before combing all the matted hair through - it further mats the hair into untangle-able conditions). We tried to detangle the hair but our efforts were fruitless, Lumi was so uncomfortable and had such low energy after the bath. I frantically called a bunch of dog salons for appointments and advice - no salon had availability or cared to give us advice but Terry promptly called us back and fitted us in that day just because she couldn't stand the thought of our dog being uncomfortable. We were first-time clients at a salon and she taught us that matted hair pinches the dogs skin and showed us how to better groom Lumi. Even though we only asked her to detangle the matted hair, she also took initiative and gave Lumi a bath and beautiful cut. This place is no-frills but really knows how to take care of double-coated and long-hair pets without shaving them down (something every other groomer told us would be necessary). We also saw so many other types of dogs there that were happy as can be. We will be forever clients from now! Thank you so much Terry!! Lumi is looking great and back to her normal goofy self!

I really like the groomer Eric. Our dog has been getting groomed here for a while but now that he…read moreis older (our dog is 14) and blind and more nervous, Eric cares for him so. *I truly believe Eric loves these dogs

Lucy's Lucky Dog - groomer - Updated October 2026

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