Excellent service from the groomers I would recommend a…read morereceptionist. They were packed and the phones were going. PetSmart can afford to treat their employees better. Great job groomers! The five stars is for the groomers

Chai who normally hates baths, and is nervous, came out as happy as a clam! All smiles and smells…read morefantastic. Her nail trims which ive done at home mostly since ive had her, were done and Avery took the time to mention how she slowed the process down for her and did everything on the ground. This was phenomenal level of care!

Jason the owner is really nice and knowledgeable. He was really helpful. The store is really nice…read moreand clean and has a lot good items.

1 Star - Extremely Frustrating and Unethical Subscription Practices…read more I canceled my subscription with Only Natural Pet months ago, yet they continue to send me food and charge my account almost $82 each time. When I called customer service, I was told that I had "only canceled a delivery, not the subscription." Their website is extremely confusing and not user-friendly, and it honestly feels intentionally designed that way to trap customers into staying subscribed. The reason I canceled in the first place was because my dogs had to be switched to a different food. The only reason I even looked for an alternative was because Only Natural Pet's deliveries consistently took forever to arrive, leaving me waiting far too long for food I needed on time. When I called about the most recent charge and asked for a refund, I was told I would have to refuse delivery or ship the product back before they would refund me. While I understand policies, this completely ignores real life. Between work and daily responsibilities, the last thing I want, or have time, to do is drive to a post office, wait in line, and send something back just to get my own money refunded. That means nearly $82 out of my account for weeks, and in today's economy, that's money I absolutely need. On top of all of this, customer service was rude and dismissive, and I believe one representative actually hung up on me. I've worked in customer service my entire life, and courtesy refunds are commonly given, especially when the company is clearly at fault. This experience has been stressful, time-consuming, and financially damaging. I would strongly caution anyone considering a subscription with this company.

We love coming to buy my girl their in house baked cookies! Plus, we send cookies out-of-state for…read moremy daughter's dog, Coopey. Plus, we buy Shorties (cod-skins) replaces use of rawhide, it makes my girl vomit.

The owners are really knowledgeable and very friendly! I've been going there for over 10 years. I…read morehighly recommend PCs Pantry !

Always helpful, good range of healthy choices for my dog and cat. Lots of treats, raw foods, canned…read moreand kibble.

Self dog wash is top notch - high quality soaps/conditioners, no rush, super friendly employees.read more

Tried to place a p/u order. not one potty bag in the store apparently. At least McGuckin's calls or…read moretexts when they're out of a specific brand. I ended up ordering from chewy.com and will probably continue to do so from now on.

My dog was groomed at this petco and he looks horrific. They shaved my Australian Shepherd down to…read morehis skin and left his face full and barely cut. Any quality groomer knows never to shave a Aussie down to the skin as it burns. I even showed them a picture of exactly how he should be cut. I would recommend avoiding bringing you animal here for grooming. Purchase other stuff like food here.

Adoption prices are exceptional high (not by itself a deal breaker) but this does include full…read morevetting such as a dental if needed. They require $350 of training classes up front in addition to these fees and vet expenses. The dental info is not forth coming and could become a large liability since they reserve the right to remove the dog at their discretion for the life of the pet. They, also, will guarantee heart worm status. In addition, they do not hold a non-profit status. That says a great deal right there. One more insight, at the end of one of their handout about nutrition, they accuse vets for taking money for food recommendations. This is far from the truth, vets receive a discount from most pet food companies for personal pets, only.

Our Little guy Ned was well taken care of.. he needed surgeries and teeth work done, and Farfalles…read morepicked up the bill. He lived a happy life with us, we lost him this December. We will be going back to Farfalles. We like they arrange training for their adoptees, which helps them live their best lives.

While perusing the 29th street mall I noticed there was a new store, a pet store at that. The sign…read moreoutside noted a "free pet food welcome kit" so I saw no reason to go in and peruse. The space was shiny and new and there were a couple of dogs enjoying the wares with their owners. I was pleased to see items for both dogs and cats (though the store does have more dog items/food). Though the store did not include my cat's favorite local pet food (I & Love You) they did have dry, wet, and raw choices. The staff was really nice and we talked a bit about what it would mean to go with raw food and I was happy that they provided Dude (my female cat) a sample to try out. Since dental hygiene is a new concern I was pleased to see several items to choose from (peppermint spray, salmon or peppermint gel, powder, finger brushes and more traditional toothbrushes). Although a bit costly ($24.97) I opted to go for the PetzLife salmon flavored gel. It doesn't require brushing so that sounds great to me. With a money back guarantee I definitely see it as a win win for Dude & I as I do not want to go the traditional vet cleaning route with anesthesia (to note there are local practitioners that use acupuncture in place of anesthesia.) I was sure to sign up for the customer appreciation program (love those) and join their email newsletter list. I was also sent home with a couple of $2 off $10 purchase so my friends with pets can give this store a go. The staff is well versed in Western and holistic pet health. I highly recommend chatting them up if you are interested in changing your pet's food. Chances are they'll send you home with a few samples for him/her to try :)

Great selection, fair prices, super friendly staff that will point you in the right direction,…read moreoffer suggestions, answer all questions with a smile and even offer free samples!

This is a great place clean , service is great.. I was not disappointed.. easy access, handicap…read moreaccessible..

Beautiful little store with a ton of animals and equipment, super friendly staff and lots to look…read moreat!

Absolutely disgusting group of people working here. I cannot express enough why you should avoid…read morethis place. A cat had been brought in under the impression she would be fixed and given her immunizations for the catch and release program. It was also communicated that if they can't do the program then the cat should be returned home so a proper home could be found. They REFUSED to give the cat back and then KILLED her. They didn't even give her a chance. I don't understand why you would get a job to help animals and do the complete opposite?

Amazing process. The professional aspect was great ! Thank you everyone for Max . He is doing Great…read more!!

This is so far, my favorite LFS. I love their display tanks and they carry so many great products…read moreat good prices. Their staff is so friendly, and eager and willing to help. The fish there are so beautiful (and friendly, yes, the fish.). I love all of the fish there. The products they carry are very wide in variety and convenient. My only complaint is that the Betta Splendens are kept in pint sized cups. They cups are kept very clean and all, and overall much larger and better than the cups at most pet stores, but still, they are cups. I feels like they could at least try better at that factor. Otherwise I would have given them 5 stars. But they are an overall great store and I would recommend. I've bought so many useful supplies there, and a little Zebra Nerite Snail as a tankmate for my Betta :) . They get along so well. (The reason some of you are seeing older bad reviews, and now good reviews, is because they are under new ownership and management. Before the new ownership this place was terrible, now it is amazing).

I was confused about the reviews I saw here, I came to Yelp specifically to review this local fish…read moreshop because I had a great first and second visit. I think this shop is really impressive, I just went in to look around because I keep fish and like fish shops, and it was awesome!. I saw fish I had never seen before, they also have a great selection of healthy aquatic plants if you like aqua scape. Later, some shrimp I bought from Petsmart infected my tank and killed my fancy goldshish Fishna, so I sadly went back to Exotic Aquatics to start over. I ended up super stoked. I received fantastic customer service, the shop was beautiful and the fish all looked healthy. Most tanks were self contained. It was badass. It's been two weeks and my cardinal tetras are still healthy, the heater he sold me was affordable, I barely notice it in the tank and I'm so glad he made sure I needed one. I had a great experience here. Absolutely recommend this shop.