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Lucky Dogs

5.0 (1 review)

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17 years ago

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Only Natural Pet - Boulder - Store Register Counter

Only Natural Pet - Boulder

(148 reviews)

Jason the owner is really nice and knowledgeable. He was really helpful. The store is really nice…read moreand clean and has a lot good items.

1 Star - Extremely Frustrating and Unethical Subscription Practices…read more I canceled my subscription with Only Natural Pet months ago, yet they continue to send me food and charge my account almost $82 each time. When I called customer service, I was told that I had "only canceled a delivery, not the subscription." Their website is extremely confusing and not user-friendly, and it honestly feels intentionally designed that way to trap customers into staying subscribed. The reason I canceled in the first place was because my dogs had to be switched to a different food. The only reason I even looked for an alternative was because Only Natural Pet's deliveries consistently took forever to arrive, leaving me waiting far too long for food I needed on time. When I called about the most recent charge and asked for a refund, I was told I would have to refuse delivery or ship the product back before they would refund me. While I understand policies, this completely ignores real life. Between work and daily responsibilities, the last thing I want, or have time, to do is drive to a post office, wait in line, and send something back just to get my own money refunded. That means nearly $82 out of my account for weeks, and in today's economy, that's money I absolutely need. On top of all of this, customer service was rude and dismissive, and I believe one representative actually hung up on me. I've worked in customer service my entire life, and courtesy refunds are commonly given, especially when the company is clearly at fault. This experience has been stressful, time-consuming, and financially damaging. I would strongly caution anyone considering a subscription with this company.

Bentley's Petstuff - Yeah cat stuff!

Bentley's Petstuff

(3 reviews)

While perusing the 29th street mall I noticed there was a new store, a pet store at that. The sign…read moreoutside noted a "free pet food welcome kit" so I saw no reason to go in and peruse. The space was shiny and new and there were a couple of dogs enjoying the wares with their owners. I was pleased to see items for both dogs and cats (though the store does have more dog items/food). Though the store did not include my cat's favorite local pet food (I & Love You) they did have dry, wet, and raw choices. The staff was really nice and we talked a bit about what it would mean to go with raw food and I was happy that they provided Dude (my female cat) a sample to try out. Since dental hygiene is a new concern I was pleased to see several items to choose from (peppermint spray, salmon or peppermint gel, powder, finger brushes and more traditional toothbrushes). Although a bit costly ($24.97) I opted to go for the PetzLife salmon flavored gel. It doesn't require brushing so that sounds great to me. With a money back guarantee I definitely see it as a win win for Dude & I as I do not want to go the traditional vet cleaning route with anesthesia (to note there are local practitioners that use acupuncture in place of anesthesia.) I was sure to sign up for the customer appreciation program (love those) and join their email newsletter list. I was also sent home with a couple of $2 off $10 purchase so my friends with pets can give this store a go. The staff is well versed in Western and holistic pet health. I highly recommend chatting them up if you are interested in changing your pet's food. Chances are they'll send you home with a few samples for him/her to try :)

Great selection, fair prices, super friendly staff that will point you in the right direction,…read moreoffer suggestions, answer all questions with a smile and even offer free samples!

Exotic Aquatics - My Zebra Nerite Snail, Tod Jr. from Exotic Aquatics.

Exotic Aquatics

(27 reviews)

This is so far, my favorite LFS. I love their display tanks and they carry so many great products…read moreat good prices. Their staff is so friendly, and eager and willing to help. The fish there are so beautiful (and friendly, yes, the fish.). I love all of the fish there. The products they carry are very wide in variety and convenient. My only complaint is that the Betta Splendens are kept in pint sized cups. They cups are kept very clean and all, and overall much larger and better than the cups at most pet stores, but still, they are cups. I feels like they could at least try better at that factor. Otherwise I would have given them 5 stars. But they are an overall great store and I would recommend. I've bought so many useful supplies there, and a little Zebra Nerite Snail as a tankmate for my Betta :) . They get along so well. (The reason some of you are seeing older bad reviews, and now good reviews, is because they are under new ownership and management. Before the new ownership this place was terrible, now it is amazing).

I was confused about the reviews I saw here, I came to Yelp specifically to review this local fish…read moreshop because I had a great first and second visit. I think this shop is really impressive, I just went in to look around because I keep fish and like fish shops, and it was awesome!. I saw fish I had never seen before, they also have a great selection of healthy aquatic plants if you like aqua scape. Later, some shrimp I bought from Petsmart infected my tank and killed my fancy goldshish Fishna, so I sadly went back to Exotic Aquatics to start over. I ended up super stoked. I received fantastic customer service, the shop was beautiful and the fish all looked healthy. Most tanks were self contained. It was badass. It's been two weeks and my cardinal tetras are still healthy, the heater he sold me was affordable, I barely notice it in the tank and I'm so glad he made sure I needed one. I had a great experience here. Absolutely recommend this shop.

Lucky Dogs - pets - Updated May 2026

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