Stopped in for a quick meal. Arrived at 1:20 so the place wasn't crowded at all. As always I received service with a smile. The only issue I had was that I had to send my food back to be reheated. That has never happened before. Food was delicious and filling. I even bumped into my brother while I was in there eating. read more

Luby's - Pickled beets, Baked Almondine Combo, yams, green beans, jalapeño cornbread and pinto beans. - American Near Me - Houston, Texas

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I've been working lots by the airport area, so when heading home, I stop to have a late lunch at Luby's. A previous time, I had a wonderful baked potato. It was done just right. As I went through the line with my tray, I see two baked potatoes. Yummy. I wanted one. But they already had bacon. There were none vegetarian. The red potatoes were too greasy. See my picture. The iced tea is now Community. The previous brand might have been Tetley. I used to think Luby's had some of the best iced tea in Houston. No more! The Community iced tea is not good. Sergio the waiter has always been attentive and has a great attitude. I will continue to go to the cafeteria because of the wide array of veggie items; however, I wish they'd bring back the former brand of tea. read more

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Drive thru only. Don't. Do. It. Only had one good experience here but I kept going back. Today was the last. I want to support them bc of nostalgia but I totally get why they are closing so many stores down. Ordered an adult meal and a children's meal. The children's meal came with a drink. Root beer. Even had a back and forth with the young lady taking the order bc she was chatting and laughing with someone else. Asked for gravy on the side. Get to the window and there is a guy there now. Opens the window and is speaking Spanish to another lady the whole time he is serving me. Takes the card, hands it back with receipt. Then hands me the bag, closes the window and walks away. I try to get his attention by yelling and thinking but he's already done. No drink. I could have made a hassle but I was already over it. Get home and there is no gravy for either orders of mashed potatoes either. The past few times the service has been meh. There is a lot of side chatter happening so no one is focused on me, you know the customer. It's always little things - wrong side, no tar tar sauce, no roll, wrong drink... And why do they never have baked white fish. Take it off the menu. No matter what time or day of the week, they always "ran out". Girl please. Anyways. Guess I'll be heading back to Cleburnes. The food is more expensive but their service and customer care is worth it. read more

I went thru the drive through when sick and ordered two cheese steak combos and one quart sized soup. The soup was 12.49. The combos all came with cornbread My grandma was sick with covid but she's 99 and really wanted the soup. I had to wait twenty minutes as they had to cook the cheese steak. When we get home there is no soup. There is also no bread and missing a gravy so I call in. I get the manager SHERONA. I ask her to please just credit back my card for the missing items and she says she cant id have to come back. I tell her I can't come back and my grandmother and child were starving so I had given her my steak anyways. She says no problen I cant beleive the left this off ( then you hear her yelling y'all left off that big soup to the employees ) I'm going to give you two free meals. Just come back and I'm going to put it on my book and you will get two free meals. I'm thinking great that's perfect. I'm out the 12.50 for soup and the 2$ for bread and gravy so that will make up for it. Well a week later I go back to get my two free meals. At the drive through I tell them my name and I have two free meals and she says ok what is your order. So I order wait in the long line and then when I go to lay she says oh my manger says we are only comping one. We argue I'm like not that doesn't cover the soup or the bread. You owe me more money. Now in this order I have a 4.99 soup and i have my receipt for the last order. I say well you can credit this order and she says no. I say fine then ring this one up right and I'll give you my other receipt and you credit that one and SHERONA tells ruby no it's too late. The lady in the window is RUBY but she is talking to the manager SHERONA. THIS MANAGER REFUSES TO COME TO THE WINDOW AND REFUSES TO GIVE ME THE MONEY I HAVE NEEN Over CHARGED for SHERONA just refused to do her job. She lied about me getting two meals for the ones left off and messed up . Then she won't manage and come to the window, she just hides behind this young girl telling her what to say. Why would SHERONA be so dead set against doing what she said she would do. Why wouldn't she credit my 3$ to either receipt. Someone needs to look at the books over there. I suspect she is taking those free credited meals in the book for herself, or friends and family. Why go so hard to NOT give me my 3$. I'm a frequent customer once a week for ever. No one has ever refused to refund what you have been over charged for. I was charged for soups and breads and a gravy that was 14.50 and I got a 10.99 credit. SHERONA JUST REFUSED TO MANAGe or give me a proper refund or credit. Spent ten minutes tying up the drive though arguing with the poor girl because SHERONA REFUSED TO COME TO THE WINDOW. THEN I WROTE LUBYS ONLINE THROUGH THE Website AND GOT NO RESPONSE AT ALL SO HERE I AM TO LEAVE MY REVIEW and we didn't eat the food cause we were scared to after arguing for ten mintues. read more

The worst Luby's. Do not go here. The drive thru takes forever. After 20 minutes I wanted to leave but you're trapped because cars are behind you. The macaroni and cheese was bland and watery with no cheese flavor. The chopped steak was raw inside. Not just a little pink but red. read more

I have always been a fan of lubys and was sad to hear they may be closing for good. With that being said now is the time to support them and get your cravings in! Food: I have been getting their fried square fish with Mac and cheese and one pickle for the the past 31 years or more lol. This has been my go to fish for years. For some reason that square fried haddock piece of fish is simply amazing! Breaded and fried to perfection. Always very tasty and quite filling. The Mac N cheese is another great dish. Also the yams are very good as well. I don't think I've ever had a bad meal at lubys. Great cafeteria food. Also their homemade desserts are amazing too! Thanks again lubys for Serving up consistently good food! I really hole they are able to figure out the financials and Lee some of their locations going. This is a Houston classic! You cannot go wrong with lubys. I am a fan. read more

Luby's - a plate of fried chicken, macaroni and cheese - American Near Me - Houston, Texas

Luby's is comfort food, but also a fresher, healthier "fast food," at a great value. The service at this location is better than most. I stop by about 3 times a week on my way from work. Management is helpful and polite and this extends to most (not all) employees. The only drawbacks: some of the fellow clientele / could use some updating. Perhaps it's due to the area, but invariably you see the disgruntled types trying to get food for free. We all know them. The location could use a "facelift" and freshening. Most Luby's have gone down in this regard. Still the food and service is great and I hope this Texas institution stays around for a long time. read more

The slowest cafeteria line I've ever experienced. They need to take a lesson from Cleburn Cafeteria. The best ever.

This place is horrible,especially the staff.called to order food and the girl was playing with some boy while trying to take my order put me on hold,while holding I decided to drive and place the order and of course she still has me on hold and still laughing and playing with the same person so of course I'm totally frustrated. So trying to place the order I asked for 3 louan plates then she say while still playing we ain't got that so I asked how long are you gonna have my phone on hold of course no response.They were supposed to close at 8pm this was at 5pm read more

Stopped by for a quick lunch and they did not disappoint. Do yourself a favor and sit in Ms D's section. She is sure to bring a smile to your face. This was just what I needed during the middle of a tough day. read more

I love Luby's for southern, home style meals. I generally receive excellent customer service and great food. Today I hope was a fluke. I ordered a premium,grilled chicken salad and a fish combo plate. The food I received today was mediocre and the service was horrible. The server had to go back and forth from my car to the serving line over 6 times in addition to me placing my order and paying for the meal. It was like the person working the window and the person who took my order did not communicate. I am so happy I am a detailed person and I did not move from the drive through window til they got everything right. I got my cheesecake and it was great! I am not giving up on Luby's. I love their cheesecake. read more

Luby's - Really! - American Near Me - Houston, Texas

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This Lubys has really gone down. Customer Service is zilch. I went in there the other day because I haven't been in a while and I ordered. My food went down. The line got to check out and the cashier wouldn't bag my food. It was a to go order. she direct me to a table they had bags, and so forth. I had to do it myself and I'm walking with a Kane barely walking because of my ailment I said you don't bag for to go orders anymore. She replied NO, there's other people in line. well, that's always been the case it's always been people behind you in line and they still rang you up and bagged your order so that was a poor excuse because they've been doing it for years, so I don't know where the breakdown is, but you won't have to worry about me no more I don't know if it's across-the-board if all of the Luby's have adopted that poor service option but I know 7933 Veterans Memorial does because I was caught up in it. It's very humiliating to spend all that money for a meal and then you can't get it bagged sheesh Oh! How can I forget! The Mac and cheese was disgusting. They used to have great Mac and cheese. Again I don't know if all are like that, but I can attest for 7933 vet mem. (Get rid of the Mac and ch cook) read more

GREAT! FRESH! HOT! The drive thru service was great! I'm not familiar with this area so I Yelped the nearest location. I was so glad this location had a drive thru! I came here during the lunch hour, and the drive thru line was not long at all. I ordered the LuAnn liver and onions with broccoli and spinach. I was so happy that my food was hot and fresh. I definitely will be a regular here during my lunch breaks. read more

I came through the drive-through order, baked chicken, cabbage macaroni. Once I got home, I went to open my plate, proceeded to eat, had hair in my food call spoke with manager didn't offer a refund instead another plate "free" why would I wanna plate and the first one has hair smh read more

As a first time patron I will say I'm impressed. For a buffet style food service the food was ok. We had a waiter guy in our dining room that was awesome. I would come back DEFINITELY... ALSO its reasonably priced... If your looking for a belt BUSTER FOR PRICE....I DEFINITELY RECOMMEND LUBYS read more

I like this place a lot but lately I've been getting the smallest piece of cheesecake y'all have and I can't even tell the cashier cause she always has a shit face read more

Breakfast buffet here was superb. The food was so good!! I came here to eat breakfast with my significant other for Valentines. The items on the buffet line was beef barbacoa, three different scrambled eggs (veggie, sausage, and plain), Spanish rice, pancakes, French toast, waffles, biscuits, hashbrowns, fried chicken, grits, oatmeal, sausage patties, and bacon. The lady that assisted us was Maria..she seemed nice after I told her my name was Maria also. She even joked with us. The drinks was orange juice, soda, milk, fruit punch, coffee, and tea. Everything was delicious--my favorite was the rice and the hash browns. The eggs were runny, but still was packed with flavor. The cashier was a bit weird though. My man and I both paid separately and the cashier looked as if we had red hair with roaches crawling on us. She didn't understand sarcasm either. My total was $8 and I gave her a $10 and she just stared at me as if I gave her a less amount. It was a really awkward conversation. I just looked at my man strangely thinking was she gonna be ok. The dining room area was big. Sadri, a lady walking around cleaning up was friendly. She stood inches away from me as if she was gonna kiss me--to ask how I was doing. I was semi-bothered by that, but blew it off and continue to eat my meal. She even brought me some syrup when I asked. Breakfast buffet ends at 11am, so do come early. It's only $5 for the buffet, but the drinks aren't included--they are sold separately. read more

The worse Luby's in Houston. They can never get an complete delivery order correct. The employees must can not read or just don't care to read. Only employees who are able to read should prepare to go orders. Fortunately Uber Eats was courteous enough to refund my order. read more

The food is pretty good. Sometimes you get a super fresh batch and sometime you get one that's been sitting there a while. The combo options confuses me sometimes as I can't see if I'm choosing the cheap or expensive option. I liked the baked fish dish. There was a bit of creamy white sauce on top of it. The jalapeño cornbread does not have cheese in it, FYI. Service is so-so here. It feels like you're dining in an old-style hotel lobby. read more

i ordered from Lubys and received a bone in a child's plate and poorly made food ... Location Veterans Memorial. ordered through uber. uber did not refund my money Luby's said they are not responsible. please think before you buy because i ate a few green beans out of order and was plagued with gastro problems for days . Be careful with these businesses Vet Mem read more

Ordered delivery. My order was two fried fish dinners with, mash potatoes and creamed gravy, Mac and cheese.. and a salad with blue cheese dressing. When I received my order, there wAs no dinner rolls in either of the meals, no creamed gravy on the mashed potatoes, no tarter sauce as requested. The blue cheese container top was not on the container properly, so it had leaked all over the bottom of the bag, and my salad was SWIMMING in water inside it's container. I was completely DISGUSTED after spending over $40 for these two meals, a salad and delivery fees. I was even more pissed when Uber Eats only refunded me $15 for this disaster of a dinner! read more

This is a very clean cafeteria. Nice and helpful employees always. The food prep is really good and tasty. Always an enjoyable and relaxed atmosphere. After reading some of the other reviews I was totally shocked!! I have never ever had a bad experience over the past 15 years that I've visited this location honestly speaking. read more

Had to take refuge here for 9 hours due to the flooding during Tropical Storm Imelda. Food was good, the restaurant was incredibly clean, and the employees were fantastic especially the manager. He took in everyone looking for a way to get out of the flood waters and even helped push many cars that were swamped out of the street. Once the waters went down some, He helped me and many others find the best route out. That man truly cares about everyone who enters the restaurant. read more

My husband and I go to Lubys every Sunday after church for our lunch, I ordered Turkey and dressing with green beans and spinach and that is what I found in my spinach, some sort of bug. read more

Luby's - American Near Me - Houston, Texas

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Would have loved to give this place a full 5 stars but unfortunately one of the food line workers was rude, fortunately a couple others stepped in. Overall the food is amazing, definitely worth the wait rest of the staff was very helpful and nice. Jae was extremely helpful, very attentive and friendly. read more

This is probably my favorite Luby's in town. I have been to 2 or 3 others but what makes this different is the service when you sit and eat. The servers there are very sweet, especially the older man, providing anything you might need: napkins, condiments, and always a smile on his face. I love that. Prices are good, but service is better. read more

We ordered to-go and it was horribly slow. It was so slow, one of the staff members recommended just getting in line as a faster method. The manager literally had to fuss, after he started fussing, order were flying out the door. It took one guy 10 minutes to get a cake, and the cake was already on display ready to buy. It was just horribly slow. read more

Never go on a Sunday night!!! I felt like a bunch of careless kids talking and playing not working. God forbid they help you. On a week night I would give give them a 3, but they lost me tonight. Management take notice. read more

This was my first time going to Luby's their breakfast buffet (Sat & Sun 5 am - 11 am) and I was impressed by the choice and taste of everything. I definitely will be back and the price was worth it $5.50 and a beverage is $2.29. However with the drink you can get juice, coffee, soda or switch it up on your next trip to the buffet line. They had 3 types of eggs, fried chicken, rice, beans, tacos, waffles, french toast, pancakes, bacon, sausage and biscuits. These are just a few of the items on the buffet line. read more

Good ole Luby's. You guys probably have read my review of other Lubys and realize this has been one of my favorite restaurants or cafeterias since childhood. This particular location has been around for a long time and still has good food and attentive staff that seems eager to fulfill the needs of the guest. There is a guy that works on the serving line that really keeps it going. He seems to memorize the needs of repeating guest. read more

The food is always good the process of getting through the line to complete your purchase is a major problem slow slow by the time you get to sit down and eat the food is Cold read more

Luby's - American Near Me - Houston, Texas

Wow. Just wow. Never expected to have my day made at a Luby's! Isiah the rest of the staff were amazing! The costumers even enhanced the experience. Move over inner-loop restaurants! read more

Luby's - American Near Me - Houston, Texas

I've mainly done drive through at this location as it's the only one in the area that offers it. That said, it's generally a headache to deal with and here's why. The order taker person usually doesn't speak proper English. That coupled with the fact that the speaker is hard to talk into and hear makes it a frustrating experience ordering here. Every single time (can't stress that enough) they are out of something or other (never have chocolate icebox pie or other necessary desserts that Luby's is known for ) . I spoke to someone earlier (an American accented male ) via telephone who said he would make anything they claim to be out of but when the language barrier issue struck again, they tried my patience enough and I requested something else. Also, the Luann specials are very limited as to what you can actually get ( FYI Luby's some of us don't like chopped steak , fish, etc ) time for a makeover of this location. Gordon Ramsay please help them ! Edit- since I don't know how to comment directly to the manager who replied . The food was pretty lackluster . I ended up giving it to my relative and just not having supper because it had no seasoning no flavor the fish tasted a bit old and the pie had no flavor and was a bit hard. Meh read more

The only thing I like about Luby's is their fried fish. The sides they offer aren't all that great and their service is horrible. Every time we come to this location, our server will greet us and then disappear. The place always looks empty and gross and some of the employees just stand around and do nothing. Such a bad location. If it wasn't for the fact that this is the only location near me, I'd go somewhere else. read more

Not sure about the food, but customer service sucks. The girl at the To Go section cash register needs a customer service etiquette class.

Total waste of my time and money! I woke up and wanted some breakfast. I couldn't make my mind up so I looked on Yelp for a breakfast buffet. I did read others reviews but I still had to try it myself. Everything the food, service just the smell of the place was bad. I became nausea while eating it was that bad :( read more

Love the choices. I love seeing my food first. The veggies are the best! My fried fish was slightly dry this time. But it's my favorite.

Verrrrryyyy slow service. Usually there is something under or over cooked. Chefs really need to stick to the cook book and not deviate from it. read more

The food was ok, customer service is bad, I only come here because its cheap. I rarely see my waitress so i have to help myself with refills on food and drinks its strange because i always see the all of the unhappy looking waiters and waitresses helping everyone else. one star from me. read more

Customer service was great, food was delicious and well prepared. Good clean facilities.