I had a great experience at Terry's Service Center! Everyone was incredibly friendly, professional,…read moreand knowledgeable. They took the time to explain everything clearly, answered all of my questions, and made sure I understood what my vehicle needed without making me feel pressured or overwhelmed. As a woman, I especially appreciate how comfortable and respected I felt throughout the entire experience. There was absolutely no "talking over me" or trying to push unnecessary repairs. They were honest, straightforward, and genuinely focused on helping me make the best decision for my vehicle. It's refreshing to find an auto service center where you can trust the people working on your car and feel confident that you're being treated fairly. I highly recommend Terry's Service Center to anyone looking for honest, knowledgeable, and friendly service--especially women who want a shop where they feel comfortable and respected!

My husband and I recently brought both of our vehicles in to Terry's for service, and we were both…read moreincredibly happy with our experience. Customer service is top notch and they were able to find issues and needed maintenance the dealership missed. Both of our vehicles are running great and we are so grateful to the team at Terry's!

I owned a VW store for over 25 years and was 2nd in the Nation in customer satisfaction , so I have…read moresome experience with Dealerships. My service was handled perfectly, they did what I asked and handled all aspects well. I will use them I. The future for service when needed and I recommend them.

Just NO Would not recommend. The whole experience felt like a scam to me. Prices were outrageous,…read morethe service was frustrating, and I left feeling like they cared more about getting as much money as possible than actually helping the customer. I'll take my business elsewhere. Get a second opinion before approving anything expensive here.

Brandon has done a great job for me multiple times. They're still open for now, but I'll follow him…read morewherever he goes.

best mechanic in Franklin. honest and reliable. Buddy and crew won't do you wrong. He's helped me…read moreout for many years, and nothing has changed in his honesty, reliability and fairness. I don't live in Franklin anymore, but he is my go to car maintenance guy.

Great crew took care of an oil change, tire rotation, and brake light replacement for me. While I…read morewas in they recommended brake pad change and engine air filter change; I went ahead and did both because I couldn't remember if I'd had either done in the six years I've had the car. I'd come back here again any time and will recommend them to friends.

After going to Kwik Kar for over 10 years along with friends and family, Not going anymore. What…read morestarted as an oil change and check for an oil leak turned into a $190 bill for someone to look at the car (5 minutes) to say "you have an oil leak around the filter". Guess who did the last oil change? Unless you want to overpay for below average work I would go anywhere else. Not sure what happened there, but not the same. I hope it was worth it Thomas

The owner of this business is amazing! I went for what I was told was a muffler/exhaust problem. He…read moretook the time and found out what the problem really was. I'm very grateful to him for taking the time to figure it out for me. I literally took it to the dealer 3 times and they kept telling me it was the exhaust. However, after he figured out what it was and I told the dealer they finally fixed the problem. Thank you for saving me a bunch of money. I truly appreciate y'all.

This is the best repair shop I have ever had provide service on a vehicle. There aren't enough…read moresuperlatives I could write. Knowledgeable, friendly, fast. You cannot go wrong going here!

I've used Crutcher's Auto Repair for several years and have always had a good experience. On my…read moremost recent visit, they did an excellent job communicating everything they found with my vehicle. They clearly explained each issue, listed them in order of importance, and let me decide what I wanted to address without any pressure. I especially appreciate knowing what needs immediate attention and what can wait. They've earned my trust over the years, and I'll continue taking my vehicles to Crutcher's. Highly recommended.

This is my go to place for all of my cars, and I have six of them. They are reliable and honest on…read moretheir pricing. Very communicative along the way as the repairs go along. They are also very timely and getting things done. I have used this place for simple oil changes all the way up to some major engines and suspension work. Highly recommend.

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

I have submitted requests for information through Cargurus.com, directly on the website, and via…read morevoicemail (they do not answer at any time of day). All this over the course of two weeks, with no response. Not sure if they're even still in business at this point, or if they just don't want business.

Found and purchased a 2018 ES350 Lexus which I had been looking for for awhile. I was wanting a…read morelow mileage,one owner and no accidents ,and I got one. After purchasing the car and learning how to take care of a Lexus/Toyota I asked other owners and looked on net. The answer was " Lexpro of Franklin. That was good since I live there. All three times I have had it their shop,they have done great work and done on time plus they used Totota/Lexus parts and fluids. I had my granddaughter bring her Rav-4 to them for work and again,great and on time. One other thing,the good folks in the office are extremely helpful along with John the main man. Once the warranty runs out on my wife's 21 RX,Lexpro will be seeing it.

Honest. Reliable. Fair price. Knowledgeable. Works mostly on Toyota and Lexus vehicles. My goto…read moremechanics.