Truly baffled by my experience today. I've been to this location a few times, even brought my…read morefriends car in too. But after today I certainly won't be back. First and foremost everyone in store was fine - no issues and I wasn't upset with the situation. The car needed an oil change and I forgot to bring in the mailer stating their oil change special of 39.95. I told the lady at the counter but she wouldn't honor it because I didn't bring it in. Okay- annoying but whatever right? WRONG. They drained the oil but then couldn't get the filter out. I know this can be a common issue but to quote me nearly $400 PLUS the $80 oil change seemed insane. I called the last place that did the oil change and they completely took care of it/me. Now I paid the $80 thanked them and left. But I found the mailer and read every single word - nowhere does it state it needed to be brought in for redemption, it actually doesn't even say it's a coupon it says "oil change special" So I called the manager Blake, he was immediately rude, condescending and disrespectful. When I mentioned the tech drained the oil before taking out the filter he instantly remarked how "That's the ONLY way to do an oil change." (Truly, almost any mechanic can give you a different answer on what's right or wrong but that's neither here nor there). It was the immediate rudeness and talking down to me that really took me by surprise. I told the manager all I was asking was a partial refund since I had the ad and it doesn't say it needs to be brought in. He essentially told me too bad and again "EVERY store requires the coupons in person." He then offered that the coupon doesn't expire so I can bring it in next time. I told Blake frankly I don't know that I'll come back if this is how they treat customers. After a few minutes of back and forth regarding the coupon Blake told me I can bring the mailer in, he will write me a check for the difference, and to never come back to his shop again. P.S I called Amerifix of Franklin - I said I totally forgot my mailer at home can you still honor the coupon, they told me yes. I also asked if they usually drain the oil first or remove the filter, he said they remove the filter first. What a terrible way to do business and a terrible way to treat customers. Shame on you Blake.

Had my brakes done over a years ago with Dan's rotors and…read morepads . My wife drove the Car a few times a week . Rotors warp they said it only had a 12 month warranty on it we were over 7 months over . But they wanted to charge full price and if it wasn't it was a few hundred more then any other shop around Whitehouse. I don't know what happened to them. But I'm not going there again.

Alex and Ryan took great care of us with a nail in our tire. Fast Friendly service and a clean…read morerestroom!

The absolute best in the area! Mr. Daniel and his staff are professional, courteous, and extremely…read moreknowledgeable! Even when they have cars backed out the door, they always take the time to get you fixed and back on the road. Give White House Garage the opportunity to service your vehicle, you will be so glad you did!

All I can start with is "wow!" From the minute I spoke with their office manager this morning until…read moreI was finished up with them, I was met with grace, thoughtfulness, kindness and professionalism. Mr. Tice runs a great operation apparently. Call early because with what they do, they're booked solid by 10am or earlier and Fridays apparently booked days or a week in advance. Also, the folks at the AutoZone nearby made the recommendation as their #1 place to go locally and they were dead on! Go to Notice!

We recently lost the HVAC on our '19 Jeep Grand Cherokee and at the advent of the winter season,…read morethis is a definite no-no. I called Notice based on a recommendation from my wife's friend and was able to get her in to be repaired. Turned out the blower motor was shot and it was replaced. Cost was reasonable for the scope of work performed AND the owner drove me home and would have picked me up again if necessary. Notice has earned our business in the future.

Just went there today. First thing guy says when I walk in the door. 'We are shorthanded. Then…read moreanother guy comes out so I can make an appointment for the next day. Asks for what insurance I have and then says we don't contract with them and then becomes short and rude. Won't go there again!

Very quick. Professional and courteous. Did a super job of repairing the accident…read more Keps us fully informed.

By far the best experience! They communicated the whole time. We saw a small imperfection from the…read moretape and they fixed it within minutes. Very pleased and would recommend to anyone.

From the owner: 50 Years Experience, Family-Owned, Free Quotes…read more Products: OEM Parts, Motorcycles. Services: Auto Repair, Body Repair, Body Shop, Brakes, Car Rental, Collision Repair, Custom Paint Work, Full-Service Collision Center, Insurance Assistance, Lifts, Mixing Machine, Oil Changes, Paint Correction, Ripped or Faded Upholstery, Shocks, Towing. Brands: Ford, Dodge, Buick, Chevrolet, Sherwin Williams Paint. Location Facts: Previously Blankenship Collision on HWY 52

I thought I was having some power steering problems when I took my car in, but the place where I…read moregot my oil changes and tire rotations said it was the transmission. Automotive Solutions not only confirmed my suspicion of the problem but worked out a service plan to allow me to spread the work (and the payment) over time. I definitely will return for future work as needed. Thanks to everyone at Automotive Solutions. A great value and awesome job.

My Wife's 2020 Tahoe needed a new transmission. I had never been to Automotive Solutions, but I…read morewanted to use a local small business rather than a dealership. The entire crew is knowledgeable, friendly, professional, and above all they are so honest. Getting a new transmission is a big repair and comes with a hefty bill. They worked with our extended warranty company to get most of the costs covered. That was not an easy process and was very time-consuming for Automotive Solutions but they were as much tenacious as they were patient in getting the claim resolved. Our vehicle rides better now than it ever has before and we couldn't be happier. We will be back to Automotive Solutions for all of our automotive repair needs and we will recommend them to everyone we know. Thank you, Jeremy and Crew!

Quick, courteous and knowledgeable service. Did the oil change quickly, recommended some service…read moreissues which they repaired.

Friendly fast service. Oil change location in front. Fast and easy. What was great is the back of…read morebuilding has a great auto repair facility with very competent technicians. Fair pricing did a great job. Highly recommend for all your automotive needs. Josh took care of my truck and I will be back.

Gary has been working on our SAABs for years. He is not only the nicest person that you can come…read moreacross but also knows his SAABs. When he moved his business to Whitehouse, TN, we followed him despite the fact that we live about 40 miles away. We would never trust anyone else with mending our SAABs. If you have a SAAB, there is no one else that can be more helpful in keeping your auto on the road than Gary. Finally, he is the most honest person that you can come across. He does not inflate the labor cost or the parts cost, like others do; and he will not tell you that something needs repair or replacement unless it truly does need to be repaired or replaced. And wow, what a reasonably priced place to get your SAAB fixed! Also, he is a SAAB-certified mechanic: he went to Sweden and took their training, so he really does know his stuff. Have no fear to deal with him. Janusz P.

Professional, very knowledgeable, great prices, and honest about what work should & should not be…read moreperformed on this auto. The service/work done on this auto was exemplary, and the owner is wonderful! We are also having him repair our second car! It was nice to find such a great place!

Do not get your oil changed at the White House, TN Firestone In-Complete Auto Care. Today I was…read moreleft stranded because someone couldn't do one of the most fundamental steps of an oil change. With less than 100 miles since the oil change, my oil pressure light came on, and I saw the oil pressure gauge was at zero. I pulled off the road to find oil dripping on the road at the oil filter and the whole underside of the truck covered in oil I purchased $70 worth of oil to put in my truck to get to the closest Firestone which was about 2 miles away, only to find they still have the Firestone signs up in Hendersonville but are no longer Firestone. I paid $100 for someone else to inspect and change the oil. The problem was when Firestone changed my oil they did not inspect and wipe off the base plate. If they had taken this fundamental step, they would have noticed the gasket from the previous filter was stuck to the engine. Out of the many hundreds of oil changes I've done in my life, I have never seen this happen, but I know to check for the old gasket stuck to the base plate every time, no exceptions. I had them also change my wife's SUV oil which they messed up as well, I caught their mistake before leaving Firestone as I did a quick inspection in parking lot. Bottom line is they did not do their job correctly 2 out of 2 times. Never will I return to this location. From the looks of it, they put their newest most inexperienced person on oil changes and don't give them proper training or supervision. I also noticed when they changed the oil in my wife's SUV they poured the oil from a dirty clear container that looked like it was for measuring oil and reused for each vehicle. Sounds like a Mickey Mouse way of doing things. I also asked them to check all the fluids on both vehicles which they said they would do. When I noticed there was nothing listed on the receipt showing what they checked I asked and they pulled out a laminated sheet with the list of things they check, transmission fluid was on the list. When I asked, I was told they do not have anyone certified to do transmission work and therefore it was illegal for them to check the transmission. Illegal? Not only can they not do an oil change correctly, but they are also leaving customers thinking their vehicle got a proper inspection when it did not. Years ago, Firestone provided receipts that listed everything they checked.

Made an appointment for an alignment. Showed up 15 mins early. Waited for an hour . They had…read morealignment bays open and my truck sat in the lot until I asked for my keys back. Half of them were on their ass