we came to visit Vince to buy a. 2014 Toyota 4runner , after spending the weekend going from…read moredealership to dealership looking at really badly kept and over priced 4Runners , it was an absolute joy to find Tri Star and get a really perfect 4Runner for possibly the lowest price in all of Tennessee . the test drive was great and Vince made the paperwork so easy . please save yourselves the stress and give Vince a call ! his inventory is very clean and detailed , nothing shabby broken or bent . all Quality .

BUYER BEWARE! We purchased a Chevy Tahoe in the beginning of June this year. Within a month the…read moremotor started ticking and we lost all oil pressure. We verified that the oil levels were fine, so we had our mechanic look at it and he determined that we needed a new oil pump. We contacted the owner of Underhill motors and he insisted that he have his mechanic look at it, which is understandable. All there mechanic did was do an engine flush and change the oil! I went to the dealership to express my concerns and all the owner did was throw his hands in the air and literally push me out. Reading other reviews, this seems like a trend. A week later, we had the same issue. This time we went back and forth to the dealership and his mechanic three times. He was unwilling to fix the vehicle even though he said there was a warranty. Over the past several weeks we still have the ticking in the motor. Now we have replaced the thermostat, brake lines, and rear HVAC control module. Now my mechanic tells me we have a head problem and we are going to need a new engine. Now he ignores my calls. I don't have the money to fix this lemon, and this is my only car. Don't be a sucker like me. BUYER BEWARE!

I bought a used Jeep Cherokee at Underhill Motors. I live out of town and Tyler made the…read moretransaction incredibly smooth. He was very responsive throughout the process -- Thank you, Tyler!

Once again we had a wonderful experience with the GMC service center…read more I came in with my Yukon XL purchased elsewhere and a navigational disc purchased elsewhere as well and was having difficulty loading it. Jason pulled the Yukon into the service center and spent considerable effort trying to get it to work. John called the place it was purchased and acquired all of the information to return it. Problem solved. They may have not made a sale today but we will be a customer in the future and have recommended to 2 other family members. Thanks again Jason and John for going over and above!

Service department, by legal definition, is fraudulent…read more Service writer there will look you in the eye while lying to you. Nothing about what was explained to us was true. I had a solenoid go out, rendering it unable to start. Was visiting Dickson so it was towed to Nick Meyer. They replaced the solenoid but reported three other issues found. Out of the three things we were told needed immediate attention to be safe (totaling $3,786), literally none of them were true. I took the vehicle to 4 mechanics in a nearby town and all of them verified that the Nick Meyer claimed issues were non-existent. Not to mention, I was told to pick up the vehicle at 1:00, and by 5:15 I was STILL waiting for it to be ready. I truly believe that the conduct displayed here is illegal. I hope someone looks into the business practices here and opens a fraud case.

Went to buy a new vehicle. Went to Steve Jones, because I like dodges. Walked all over their lot…read more Surprising that no one came out to help me. I guess they don't have salespeople?? I guess the don't care if they sell a vehicle or not! Oh bought a Nissan, salesman opened my car door as soon as I stopped Moving. Got my business..It's called customer service!

Friendly staff, good selection of vehicles, and good prices. Always treated well and do whatever is…read morenecessary to keep the customers happy.

The folks at Victory Nissan were great to work with. They gave me a good deal on the truck and took…read morecare of everything!! I would recommend them, especially Kody, to anyone!!!

I have bought a different vehicle about every 2 years due to driving a lot of miles. This was my…read morefirst and will be my last time with this dealership. I would have expected to be treated better at a big "named" dealership...but man I was wrong. This has been THE WORST place to deal with! Here's a breakdown: Finance department was great, very easy to deal with and professional. My salesperson seemed new? Very unorganized. They didn't put tags on new vehicle, I had to ask right when we were leaving about them. They didn't ask for the title for my trade, I had to tell them where it was when we were leaving. They told us they would try to get us a 2nd key fob. When contacted after the sale about key fob, was told the trade didn't come with one, they couldn't get one, and they did not work for the dealership anymore. I tried to email the manager that was on during my sale, no response. I called to try to speak with them, manager was busy so I asked to have them respond to my email and received no response. I called again, finally spoke to them and they appeared irritated to be talking to me. Tried emailing another manager, they responded once. Emailed the General Manager, he responded well until he didn't...then it was crickets. Vehicle was POORLY detailed, I had to ask for something to be cleaned and said I would take care of the rest. Front alignment was off (they stated it was aligned after receiving new tires. I had it aligned somewhere else. Front sway bars were broke, I replaced on my own due to no longer trusting the dealership. Battery was not the correct battery for the vehicle, I had to replace battery within 48 hours due to consistently having a dead battery. The battery was "good" but too small for my vehicle. Asked for the "detailed inspection every vehicle goes through", have not received it. Had to contact the dealership about paying off my trade due to my trade in's bank insisting on insurance on vehicle. Payoff check was mailed 13 days after the trade. Contacted the dealership about my tags: first person told me they didn't deal with any of that and for me to contact the bank (I live in a non-holding state), I contacted the bank and they were very confused as to why I was told to contact them; the bank contacted the dealership and I was informed from the bank the dealership was waiting for a copy of a drivers license (they already had once)...the dealership NEVER contacted me to tell me they needed this. This was 20 days later. It has been one headache after another. I have never had this many problems with any dealership when buying a vehicle and never expected it from a Nissan dealer.

Great dealership and people. Service dept attentive an efficient. Love my new Ram 2500bread more

I took my 2017 Jeep grande cherokee there In July because it wouldn't start one morning. took about…read morea week before I heard anything from them. they told me i had a blown head gasket and my starter was out. I had paid for a warranty that should have covered those issues. but my claim was denied. so instead of paying dealership fees for the repairs I got a tow truck to get it and take it to a local mechanic. I paid the 193 for the diagnostic from Steve Jones but they never put stuff back together . spark plugs were left unplugged and bolts in the windshield . not at all how I brought it to them. the motor cover was in the very back of my Jeep. also not how I brought it to them

Waited over 1.5 hours for a simple tire plug. The person that came in after us was also very upset…read moreabout the long wait as he had a long wait as well

Came in with the tire from my RV trailer at 15 min to close. Not only did I get fast friendly…read moreservice they got me out of there in 10 min! Good work at a fair price. This out of town traveler is glad for their work!