This review is a little late but anyhow it here it goes. I took my Altima to get the wheel/hub assembly to be replaced. I supplied the new parts and agreed on the charge. I get a call the next day that my ABS sensor needed to be replaced. Fast forward less than 2 years later. Bearings AND axle had to be replaced. The mechanic just showed me where the "work" done by Edney's was shoddy. The ABS sensor was never replaced. The axle threads were striped and the hub bolts were so loose that they could be removed without a wrench. That's not only poor quality, that's a safety hazard. read more

We started hearing a new, suspicious, car noise near Nashville. Stopping, I found a cracking section of the "plastic" lining under the car close to one of the front wheels. We made it to Dickson, which is a frequent stopping point when on t h e road between KY and Miss. We went to Edney's at the recommendation from staff where we had lunch. They took the car an we sat around in the waiting room. In less than 15 minutes, the gentleman returned. (There were two men met; John and ?Robert? One was working the desk; the othered appeared to be either a manager or owner.) The owner/manager handed me the keys, stating they had trimmed the lining some and tied it off. He reassured us that we were safe to continue on our trip. I asked what should be done when we got home. He said that the car should be fine as is, but, if we wanted we could go to a dealer and have the lining replaced. He added, that he did not think it was necessary. Additionally, let it be noted that both men were very friendly, courteous, etc. Charge: ZERO! read more

I live out of state and found a used car in Dickson that I wanted to buy. The dealership took it to Edney Auto Service (at my request) for a pre-purchase inspection. Chuck and his team were very helpful and identified a lot of problems with the car (of course all were fixable). I really appreciate his honesty and thorough assessment of the vehicle. Thank you! read more

We went to Edney's at the recommendation of two different people. I do not doubt the quality of their work AND they are quite expensive. As reflected in the other review, they seem to prioritize their profit more than anything else. We would not return as we know we would be patronizing what we believe is the most expensive choice in Dickson. read more

Edney Auto Service was recommended to me by some family members. Took my truck in last week to find out where my truck was leaking coolant. Had a block test done and come to find out it was a busted radiator. They called and asked me if I wanted a radiator put in it. I had to work twelve hour days at work all week and needed my truck back so I approved the work. Got a call from them later that day stating my truck was finished and the total was $420.00. Seemed a little high for a $100 part and about 3 hours of work but kind of what I expected for choosing the lazy route and not doing it myself. Told them I would be in tomorrow to pick it up (I work from 4pm to 12 am, so I was at work when they called.) They said that was fine and we hung up. Got a call early the next morning from Edney Auto Service, they said that they also had to put a thermostat in my truck because it was stuck closed. My new total was now $525. I had a thermostat for that truck at my house. I didn't need that part nor did I approve the work. I don't see how an 8 dollar part and literally 5 minutes of work added $105 to my total but I took the thermostat I had on hand up there to see if they would at least take the part and a little money off the bill because they did work that I did not approve without calling. They refused. I will not be back to edneys. read more