We are a family of 6 (plus 2 dogs lol) traveling across country for a very special wedding. 10/5…read morewas our anniversary and we didn't want to drive for it so we opted to stay a extra night in Nashville and enjoy the city with our family. As we were heading out to lunch our van started shaking. We have never had a mechanical issue with it and in a city we have never been to, it was pretty scary. I googled and for some reason Kirby's stood out. I called and was greeted by the kindest woman! She told me how to get there from where we were and to call back if anything else happens. We get there and immediately the owner came out and ran a diagnostic. We knew what was wrong without 2 min of pulling in. We were given a VERY fair price and a 1-2 hour window to have it complete! We opted to wait with the kids at the coffee shop up the road (also wonderful people). After the speedy repair I was so happy to see the price was the same, the work was completed and everything was great again! I wish I could put into words how amazing these people are! Everyone we spoke to only had impeccable reviews of their work! These are not people you find everyday, but they are some of the best this world has to offer! Aside from their excellent work, I will never in my life forget the kindness the entire staff showed to my family! First time I ever hugged a mechanic! Thank you to all the staff of Kirby's for taking a scary situation many miles from home into a moment in our life where we will always be reminded good people and kindness still exists!

I wanted to research before I left this review…read more I took my shop here because it was still under warranty and they were on the list. I had it towed there as to not cause anymore damage, I had ran the codes already left it in the car for them. After he inspects it. (187.00 lol) He calls and says warranty doesn't cover physical damage and that the connector wires were chewed by an animal. I mean how do you even know that. You could have just told them they weren't working, my thoughts but I don't know that process. He tells me it's going to be $600.00 was the first quote , which that's half my paycheck ( I'm like a lot of single women scraping by) He then says he got the part a little cheaper and I believe he quoted me $500.00. Total bill ended up being $399.00 of that LABOR! Which I found out the part can be bought for $24.00 my landlord sent me a screenshot and a video of the repair that he could have done in roughly 8 mins. He calls me after repair is made and says it needs another wire and that was $200 more. I said no thank you I will figure it out. He said it was drivable. The car is returned to me not completely fixed with check engine light on because I wasn't paying him another dime. So I set up a tow home because it's covered and he says well it jumps off. I started thinking if the battery wasn't connected it probably needed just started and driven which was the case. He automatically goes to well it's dead you can bring one and I will put it in for $87.00. WHATEVER! He didn't even know if it was truly bad and when I said doesn't it just need driven. He said well I don't know about that. You're an expensive mechanic and can't figure that out and naive gullible me did. I researched the warranty and it's in the shops best interest to not get paid by them as they don't pay their ridiculous prices, they are set. So it's basically in their best interest for the shop and the warranty company for customer to pay out of pocket. I have had this car for almost two years and have put maybe 7000 miles on it. I pay monthly for the warranty that I was told covers bumper to bumper. LIES I feel very taken advantage of and I'm definitely learning my lesson from this. I hope this just encourages someone to do your due diligence before handing your car over to people that are going to take advantage of you. Oh when I told him my battery was fine he said oh well we started it and ran it for an hour. What? That sounds like bullshit to me.

Derek and his crew did a fabulous job with my 46 truck. They are honest and communicate very well…read more I would recommend them to anyone.

Derek and Kevin do first rate work. I would recommend them for your hot rod repair needs. Highly…read moreskilled, straight up and honest.

Jeff is the kindest and most knowledgeable man, and we had such a great experience at his shop…read morerecently. He performed the service requested quickly, diagnosed some things to keep an eye on, and was very reasonably priced. Will definitely go back!

Great service at a fair orice. Definitely recommend. More…read morewords in order to post review

John and Patrick were honest and straightforward. I was extremely impressed. They are the go to for…read moreall my automotive needs. I Highly recommend. Dan

John and the guys at Hall's are top notch! Every time I have had issues with my car they are always…read moremy first call. They are kind, courteous and most of all knowledgeable. They chased a problem with my car that took them 10 days to resolve, but they stayed on top of it and did not quit or refer me somewhere else like a lot of shops do if it seems too complicated. They worked tirelessly until the issue was resolved. I would highly recommend Hall's to anyone who needs high-quality work done at very fair prices. My hat's off to John and his team!!

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

My husband and I recently brought both of our vehicles in to Terry's for service, and we were both…read moreincredibly happy with our experience. Customer service is top notch and they were able to find issues and needed maintenance the dealership missed. Both of our vehicles are running great and we are so grateful to the team at Terry's!

We've used Terry's for all of our vehicle servicing since about 1995. They are honest and…read moreprofessional at a fair price. Our dealings have been nothing but positive and we highly recommend them.

Best place for an oil change or service in the Nashville area…read more Just good folks making an honest living. Sadly, that is a rarity these days. Quick service, good prices, easy to navigate, and excellent people.

What a huge disappointment. We have had business with them over the past few years. We have both…read morecalled and asked for return call to no avail. Still waiting for return calls. We have since switched to another mechanic.

This shop knows the auto repair business. No BS. I towed my auto from the dealer to them for the…read morerepair the dealer couldn't fix. All 4 of my family's auto service gets done here.

$8,000+ repair quote and a false sense that everything critically important had been thoroughly…read moreaddressed. It hadn't. Buried in their lengthy report was a bad battery listed at $129. Simple fix, right? Should have been flagged as a priority -- a bad battery affects nearly every system in the car. Instead, it got lost in the noise of their bloated report. I didn't catch it until a couple weeks later when the problem persisted. Went back to get just the battery replaced and was charged over $600. For a battery. That was quoted at $129 in their own report. When I questioned it, the owner was dismissive, condescending, and completely unapologetic. No explanation, no accountability -- just attitude. Here's my warning to anyone considering this place: Eric Eagleson has zero interest in being fair or transparent. He and Jeff see customers, particularly women who may not have a mechanical background as easy targets rather than people deserving of honest service. That's not just bad business, it's predatory. Get a second opinion before authorizing any work here. Better yet, find a shop where the owner actually respects the people walking through the door. -A customer who won't be back