Been going to Kal Tire Oliver Square for a few years now. No question the best service you are…read moregoing to get from a tire store in Edmonton. Have always been great to me. Was there this week and the crew there went above and beyond with their service. Stayed late for me and got my job done. I'm very appreciative of everyone there and the quality work they do. 100% would refer anyone to go see them if you are looking for a quality automotive help in Edmonton.

Went in for an oil change, was early for my appointment, sat down and waited a while. 52 minutes…read morelater and they said they were draining the oil... jiffy lube is down the street and will get it done in 15 minutes, don't waste your time here.

Today I brought my vehicle in for an oil change. Everything was pretty much good except I found the…read moretechnicians attitude very poor. they asked me if I wanted washer fluid I said no well they had my hood open. I asked if they could pour the rest in the jug I have in my car. She turned around and said well you should've said something earlier. She then proceeded to put all her weight on my power tailgate to close it instead of using the button and when I said something about her to use the button, she just walked away and left it half open. It didn't damage my tailgate, but I'm pretty sure that's not good to put your weight on somebody's tailgate like that. Also found the price compared to other companies like lube city or Midas are very high. I paid $140 for a synthetic oil change.

Popped in for an oil change and had a great experience. The gentlemen working were funny and…read morepositive and very helpful. They made the short wait very enjoyable. I had been having trouble with my head lights and they were able to fix the lose connection and replace the one which burnt out. I will definitely make this my home base for oil changes in the future!

Brought my car in some time last year , the service is great and unlike other places , don't find…read moreanything else that needs fixing. I've brought my car back a few times since for basic repairs or replacing... They won't gouge you ever . Highly recommend

We've been long time customers and we used to be incredibly happy with the service here, and…read moreoverall experience dealing with this company until recently. We called back in June to have our car looked at and NO ONE got back to us. We followed up the other day AND still no one can do anything for us until much too late. Really disappointed in the customer service. Incredibly frustrated that we couldn't count on them to keep their word and 'get back to us' in a timely manner. We were completely dismissed and it feels like our customer loyalty isn't valued or appreciated and that's very upsetting.

Brought my 2019 Mazda in for a salvage inspection after being told both over the phone and in…read moreperson that hail salvage inspections would not be a problem. After dropping the car off (and paying a $20 Uber home), I was called and told they "won't even look at it, because they don't want to." No explanation was provided and no guidance on where else to go. My time and money were completely wasted. Very disappointed with the lack of professionalism and care from the owner.

Disappointed. For transparency, the servicing that had taken place was around two winters ago…read more Bought an older car, taken it in for a tune-up, an oil change, tire change, to open the glove compartment that was stuck and change into winter tires. When I went into Kal Tires to purchase new tires (the same season) they told me the alignment was off and the direction of the treads were completely wrong which Downtown Auto completed. Waste of money. This same auto repair shop told me they could not open the glove compartment but that they would have to break the lock and replace it with a new one that would cost me about $200. I refused the service. A day after my mom opened it herself with a screw driver! When even trained car technicians could not open the glove compartment, my mom did without breaking the lock. Was it they wanted to me to pay for more for nothing? Why would I even I go back when now I'm suspicious of possibly getting scammed (if not already)? The bottom line is they simply cared so little about my car and the service they provided me at the time, how can I ever think of going back? The service was awful to say the least and I did not feel they cared enough for my business or any returned business I would have given them in the long term. The only person that was kind was the receptionist during my first and last experience with Downtown Auto Edmonton repair shop. When servicing is done with care, that would be the auto repair shop you should take your business too. And in my experience, this ISN'T THE ONE. Consumer Beware! (Original review made on Google Review a year ago)

They found a leak that another company told me wasn't there. I knew it was there. My tire leaked…read moreout by the time I was half way across the city. They found my leak and patched it within 30 minutes

I became a fan of Kal Tire when they fixed a punctured tire for me at no cost. I didn't buy the…read moretire from Kal Tire, they just did it. I loved it. I thought if it wasn't fixable they'd try to upsell me for a tire. They didn't. They just fixed it and off I went. I was going to buy my next set of tires from Costco, but Costco f'd up my order. So in I went to Kal Tire. They'll price match! So if you love Costco prices but want to avoid the brutal Tire Center service (as you might have heard from other people it's brutal) go to Kal Tire. There are a lot of locations and you they all interconnect for service!

I had a previous oil change done in BC where the oil filtre was not on properly and we drove to…read morealberta, so needless to say, I was a bit apprehensive to go to another quick oul change shop. Thankfulky I found the Jiffy lube here in St. Albert. The customer service was awesome there. They were friendly and fast and I felt welcomed there. Also can we mention the awesome displays they have when you drive by?! They seem to be a festive bunch. Altogether it was a great experience and my car is still in one piece. That reminds me, I better go back for the next oul change!

brought my 2015 truck into jiffy for oil change and was charge $237.03 just for a oil change. They…read moretried to sell me on a couple of things but declined. when they were finished 20 minutes, the service provider came to window to collect and I asked are you not gonna check my tire pressure or wipers and what about grease . nothing just a bill and told not to come back. Corey the owner came upto my truck and started talking bad and saying do not come back here. This is one fire Cracker that needs some help. No more shitty service from them for this guy

Excellent service. Competitive pricing honest recommendation without pressure. Trust worthy and…read morefriendly.

We are very pleased with the service at Best Choice Automotive. Family members, as well as us, had…read moreused their services years ago when Gordon was still owner and found them to be excellent, so we went back. Denzel, the new owner of six months, has kept up the good name of this business, and the service was exceptional. We appreciated his friendliness, and we found him to be as honest and transparent as is his policy. Our vehicle was fixed and ready to go faster than estimated, which was a terrific bonus for us. Best Choice is now our go-to automotive repair business. The labour charge is on par with a good automotive service shop. You can likely you can find some cheaper places, however, we've had the experience that you get what you pay for. We experienced that today. One of the issues we had with our vehicle was that we had taken it for an oil change at a chain-business (looking at you, "Mr.") because it was less expensive. We certainly got what we paid for: cheap price and bad service. Unknowing to us, the oil filter that was not put on properly, and over a bit of time a litre of oil leaked out as we were driving around. We can't even imagine the cost if all the oil had had all been lost. We appreciate that inexperienced people learn to change oil and may make mistakes while learning at chain-businesses, but we cannot afford to have their inexperience cause us issues with our car. From now on we will go to Best Choice to have our oil changes done by a trained and qualified automotive service technician. It's likely going to cost more than a chain-business would charge, but to prevent what would have been 1000s of dollars in damage makes it a smart move in our opinion. Car repairs can be costly, and we admittedly have a small income, but better to spend a little more to take care of our car and give up something else from our tight budget than not to have a working vehicle. Also, on the humourous side, Denzel was completely non-judgemental when he repaired the mistake we made and explained what we did wrong on a car repair we did ourselves. Thanks, Denzel -- appreciate that! Best Choice is our top choice, and we highly recommend them.

I went in today for an oil change at the Kwik Lube in Sherwood Park where I have been a loyal…read morecustomer for over 20 years. I pulled into the lineup at the back where there was one vehicle ahead of me. I positioned my vehicle partly in the shade, but I was very clearly still in line. Soon after, other vehicles arrived and I pulled forward slightly to make it clear I was already waiting. When the vehicle ahead of me was called in, I started moving forward and was stopped by an employee. The customers who were now behind me were yelling out their windows that I hadn't been there and was cutting in line. I explained to the employee that I had been there first, he then said he could check the cameras and I said yes please do. This went on for several minutes. Then two other employees said they hadn't seen me there. I explained that they were inside and could not have seen where I had been waiting, particularly because of the dumpster. I again asked them to check the cameras so we could establish what actually happened. Instead, the employee told me he believed the other customers and his coworkers over me and told me to go to the back of the line. He refused to check the cameras. I also questioned how I could have been in front of these other trucks if I had arrived after them. I have never experienced such a humiliating and disrespectful situation at a business. I was accused of something I had not done, had multiple people yelling at me from their vehicles, and then had an employee decide who to believe without even bothering to verify the facts when there was a camera available to do I strongly urge the owner/manager to review the security footage where it will verify that I was there first and was unnecessarily humiliated. This is not a business I would recommend with employees like that. No one deserves to be treated like this And based on your response to the review I posted elsewhere, I didn't magically appear at the front of the line. Given the narrowness of that back alley how could I have possibly get my suv past all those other cars in line if I had come after them?? And after your staff initially said he could check the cameras why would I have insisted he check them and still insisted in my review if I had cut the line, knowing it would've proved me wrong?! I insisted because I knew I was there first!!!

I started going to Sherwood Park Kwik Lube a few years ago and was so impressed with their service,…read moreits thorough, fast and friendly and professional. I won't go anywhere else for my oil changes, fluid top ups, air in tires etc. Thanks Kwik Lube for being so fantastic, I'm so glad I found you. Dale and Wendy