I had a previous oil change done in BC where the oil filtre was not on properly and we drove to…read morealberta, so needless to say, I was a bit apprehensive to go to another quick oul change shop. Thankfulky I found the Jiffy lube here in St. Albert. The customer service was awesome there. They were friendly and fast and I felt welcomed there. Also can we mention the awesome displays they have when you drive by?! They seem to be a festive bunch. Altogether it was a great experience and my car is still in one piece. That reminds me, I better go back for the next oul change!

brought my 2015 truck into jiffy for oil change and was charge $237.03 just for a oil change. They…read moretried to sell me on a couple of things but declined. when they were finished 20 minutes, the service provider came to window to collect and I asked are you not gonna check my tire pressure or wipers and what about grease . nothing just a bill and told not to come back. Corey the owner came upto my truck and started talking bad and saying do not come back here. This is one fire Cracker that needs some help. No more shitty service from them for this guy

I went in today for an oil change at the Kwik Lube in Sherwood Park where I have been a loyal…read morecustomer for over 20 years. I pulled into the lineup at the back where there was one vehicle ahead of me. I positioned my vehicle partly in the shade, but I was very clearly still in line. Soon after, other vehicles arrived and I pulled forward slightly to make it clear I was already waiting. When the vehicle ahead of me was called in, I started moving forward and was stopped by an employee. The customers who were now behind me were yelling out their windows that I hadn't been there and was cutting in line. I explained to the employee that I had been there first, he then said he could check the cameras and I said yes please do. This went on for several minutes. Then two other employees said they hadn't seen me there. I explained that they were inside and could not have seen where I had been waiting, particularly because of the dumpster. I again asked them to check the cameras so we could establish what actually happened. Instead, the employee told me he believed the other customers and his coworkers over me and told me to go to the back of the line. He refused to check the cameras. I also questioned how I could have been in front of these other trucks if I had arrived after them. I have never experienced such a humiliating and disrespectful situation at a business. I was accused of something I had not done, had multiple people yelling at me from their vehicles, and then had an employee decide who to believe without even bothering to verify the facts when there was a camera available to do I strongly urge the owner/manager to review the security footage where it will verify that I was there first and was unnecessarily humiliated. This is not a business I would recommend with employees like that. No one deserves to be treated like this And based on your response to the review I posted elsewhere, I didn't magically appear at the front of the line. Given the narrowness of that back alley how could I have possibly get my suv past all those other cars in line if I had come after them?? And after your staff initially said he could check the cameras why would I have insisted he check them and still insisted in my review if I had cut the line, knowing it would've proved me wrong?! I insisted because I knew I was there first!!!

I started going to Sherwood Park Kwik Lube a few years ago and was so impressed with their service,…read moreits thorough, fast and friendly and professional. I won't go anywhere else for my oil changes, fluid top ups, air in tires etc. Thanks Kwik Lube for being so fantastic, I'm so glad I found you. Dale and Wendy

Highly recommended. the team helped me out with no upsellng or pressure. A wonderfully clean and…read moreorganized store with friendly staff. I will be back and I will recommend this location to friends and family.

I was at the Winterburn location in Edmonton for an oil change when they offered to check my tire…read morepressure and their technician found a bulge in my drivers aide front tire. I can't tell you how grateful I am that they spotted this! They then helped me pick a new set of front tires and I will be back on Monday to have them installed as they need to bring them in. I have been going to them for a few years and have always found them to be honest and helpful and as a single female apprentice their help, which is offered without pressuring me and backed up by their knowledge. Thank you Alex, Manny and Tyler for looking out for me!

Today I brought my vehicle in for an oil change. Everything was pretty much good except I found the…read moretechnicians attitude very poor. they asked me if I wanted washer fluid I said no well they had my hood open. I asked if they could pour the rest in the jug I have in my car. She turned around and said well you should've said something earlier. She then proceeded to put all her weight on my power tailgate to close it instead of using the button and when I said something about her to use the button, she just walked away and left it half open. It didn't damage my tailgate, but I'm pretty sure that's not good to put your weight on somebody's tailgate like that. Also found the price compared to other companies like lube city or Midas are very high. I paid $140 for a synthetic oil change.

Popped in for an oil change and had a great experience. The gentlemen working were funny and…read morepositive and very helpful. They made the short wait very enjoyable. I had been having trouble with my head lights and they were able to fix the lose connection and replace the one which burnt out. I will definitely make this my home base for oil changes in the future!

I visited Park Muffler for a tire changeover after being turned away by several places that were…read morequoting many days, if not weeks. After calling PM, they confirmed they could do the service if I made it there before noon. I drove right over, dropped off my vehicle and waited about an hour-- eating at a nearby restaurant in the meantime. Overall, a great experience: friendly staff, comfortable waiting area, no problems with the service and my vehicle was returned in good condition. Thanks!

BEWARE!!!!!!! They put your life at risk. They told my wife they cant work on a issue of shaking…read moreand vibrations when going more then 110 km (while passing semi on hwy) because problem is only while speeding. Well turns out there was metal popping up on the inside front tire. Thanks the Ford dealership otherwise thx to Park Muffler we could of had a blowout on hwy and everyone could of died. AVOID if you love your loved ones.

I have been coming to this location for over 8 years and I have no plans of changing anytime soon…read more This location employs marvellous people who never lead me astray. I've gone in a few times and been turned away as my oil wasn't dirty enough to change just yet ( a dealership would never - which is why i never go there). Most recently though, I was touched by the genuine care offered by Jason. I had just brought my car home from the shop and she was leaking oil. Obviously I was freaking out and stressed so I called Jiffy to see if they could take a look and Jason answered the phone and gave me a very enthusiastic, " Of course we can!" and I just about cried hahahaha aaaaahh this might seem like a small gesture of service, but to have someone answer the phone and greet you with authentic care is unparalleled customer service. Anyways, I know this is a long review, but I feel very safe and valued coming here and I want to share that fact with the public. 11/10.

had the worst experience and m thinking of taking this to media, Cory owner from jiffy lube in St…read more Albert ripped me off today. I went and got a $237.03 oil change at the St. Albert store. They forgot to start the truck when checking oil, forgot windshield wiper inspectio, had ask the guy if he could check tires and the to top it off, when I got home I thought I better check under hood, yep they forgot to top up windshield washer fluid I which Cory promised would be done.

The service at West Mountain Automotive is bar none the best in Edmonton. Glen and Kenton are two…read moreof the best technicians I've had work on our fleet, certainly the most cost effective service and a broad spectrum of knowledge when it comes to our variety of different makes and models fleet vehicles and personal vehicles. I'd recommend them to anyone who's looking for quality service at excellent rates.

I have had Glen service my vehicles for years, and recommended many others go to his shop. He…read moreoffers spectacular service. He is superb at diagnosing problems that other shops just throw parts, so you know you are getting the most effective service you can get.

Brought my car in some time last year , the service is great and unlike other places , don't find…read moreanything else that needs fixing. I've brought my car back a few times since for basic repairs or replacing... They won't gouge you ever . Highly recommend

We've been long time customers and we used to be incredibly happy with the service here, and…read moreoverall experience dealing with this company until recently. We called back in June to have our car looked at and NO ONE got back to us. We followed up the other day AND still no one can do anything for us until much too late. Really disappointed in the customer service. Incredibly frustrated that we couldn't count on them to keep their word and 'get back to us' in a timely manner. We were completely dismissed and it feels like our customer loyalty isn't valued or appreciated and that's very upsetting.