We had an amazing experience with this local, truly family-owned security company- N&D Security. So…read morewhen you call the company, owners Son-Mom duo (Perry & Sally) are going to pick up the phone. From the very first call, they were friendly, knowledgeable, and made us feel comfortable choosing them. There was no upselling, in-fact Perry convinced me to drop some unnecessary equipment (which would have otherwise added to the invoice price). The installation went smoothly, and the team (David, Nathan and John) took their time to explain everything clearly and answer all of our questions. What really sets them apart is the support after the installation. Anytime we've had a question or needed help, they've been quick to respond and genuinely happy to assist. The owner, Perry, dropped by a couple of days after installation to help us out on an issue. It's rare to find a company that truly cares about their customers the way they do. It feels great supporting a local family business, and we feel much safer in our home because of them. We did thorough due diligence for a couple of months and are happy to work with N&D Security. Please don't consume your time in unnecessary google searches, look no further and select N&D Security for all your security needs. We highly recommend this company to anyone looking for reliable, honest, and top-quality security service. Thank you N&D Security family from Chaudri family.

We just bought a house in Arlington, received a couple of quotes from a couple of different…read morecompanies, not only was N&D competitive, they have gone above and beyond. The people that work here really care, the owner is very responsive, could not be happier with our choice! Highly recommend!

Excellent and prompt service for Internet and TV connections…read moreWhen a small problem arose the team, particularly Alex, was outstanding in resolving promptly

Alex and Poseidon are the best vendor I've used in D.C. -- PERIOD!…read more Fast, reliable and responsive. When I had an manufacturer caused issue with hardware they installed 2 years ago, Alex was there the next day, replaced it free and handled the warranty and return process himself.

When i call on the phone Chelsea was very professional and she had excellent customer service. Ted…read moreand Max came out and did a fantastic job on installation of my new alarm system. Both gentlemen were thorough with explaining the process and how to operate the system. I highly recommend Petibon Alarm.

Wonderful security company. Max was professional, knowledgeable and a pleasure to have in our home…read more Chelsea thoroughly checked the history of our system before making our appointment so Max could quickly make the adjustments our system needed. We've always felt secure with our Petitbon alarm system.

This is the worst company ever. They lie and don't give you equipment they promise. They didn't…read moregive 6 months of service free or free installation (charged about $200). They then give you old and outdated equipment nothing like what they said and on the website. When you call customer service they are very rude and hang up on you. Never resolving the problem or canceling the service until you report the company to the higher authorities. The company try to force you into a 72 month contract. I will NEVER deal with Vivint again nor refer them to NOBODY. They are the WORST to trust for the security of your prize Possessions... your home and valuables .Save your time and money and go somewhere else. Plus always research companies to help protect you and your family. I rate them 0 Stars.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

The service over 10 years was fantastic. Fast forward, 2025. we decide to cancel partially…read morefinancially but home up for sale and wasn't taking equipment with us. Called to cancel, they needed proof equipment was paid off for early buy out promise. We have email proof and provided by supervisor in email we could cancel no termination fees. Two months, no service turned off. We had moved to new place. We call back, we need proof. We did this already, but they say they don't have it but offer two months free hoping our buyer if home would want it. we say okay but if at the end of two months house hasn't sold, cancel. They did not and drafted out our account. We call back, same mess different day. We submit documentation and forward previous emails. Time went by, they tried to draft again but we removed auto draft. Sent bill with late fee. Get on phone again and here we are trying to cancel since September 2025, it's mid April 2026, still not cancelled and they refuse to give us the months back they drafted and saying they have no record of verifying our payoff of equipment or cancellation. So I will never recommend them ever because cancelling isn't option. Seeking legal action now. We have names of cancelling department, emails and proof of payoff. Do not use them.

I would rate it lower than 1, if possible. The previous owners of our home left a Vivint system…read moreinstalled, and the cameras whistle every time they detect movement. This annoys us, as it goes off even when bugs fly by, and it's very loud. My husband called to see about the cost of setting up service to use the system and turn off the whistle noise, but as soon as we decided the cost was too high and said no, it was like a switch was flipped in the representative's customer service. My husband asked him if there was any way to get into the panel to turn the whistle off, and Jake (the representative on the phone) said--in the most condescending tone that really took me aback--"Well, no. That's what you pay for service for." Imagine the tone you'd use if you thought someone was the biggest idiot in the world, and you'd have his tone. I've worked in customer service, and it's something I care about. This guy, Jake? He doesn't have it. By the way, he had no interest in helping or staying on the phone to answer any questions. Once we said no to service, he was done. (My husband had even said we might consider activating at a later time. Definitely not, now.) He mumbled something about transferring to customer service, didn't say, "have a good day," or anything...just left. Anyway, still stuck with the annoying whistle. Great. This wasn't a particular location, just over the phone.

Hired to assemble a queen size bed frame. Assembly was initially done incorrectly - bed was not…read morestructurally sound to sleep on. After some back and forth, he finally agreed to come back and re-assemble the bed correctly. He claimed the bed was way more complex than initially anticipated (I provided the instruction manual prior which I think was ignored) but he still did not complete other service I requested (tv mount) which was included in the quote. at the end, he had promised to comp some other work in the future to make up for the hassle but that never came to fruition. overall recommend him for tv install, camera install, etc. (I assume I haven't gotten that done but that seems to be the company speciality) but not general handyman/assembly work Professionalism: 2/5 Quality of work: initially 1/5, increased to 4/5 when redone Price (he has raised prices since this incident but at the time): 5/5 at the time overall experience: 2.5/5

From the owner: At Shielded Solutions LLC, we provide professional, tailored services in security systems for…read morebusinesses and property owners across the DC, Maryland, and Virginia area. We specialize in intrusion detection, access control, CCTV, and smart integration—delivering solutions that are reliable, scalable, and built to last.

I would give it 0 stars if I could. First, the hours say 9am-4pm but there is no one here till…read more9:40am. Then the man comes rushing in saying he left his key out of his pocket; already a red flag. He's giving attitude to some customers when we asked why we had to wait over an hour. Then he gives us the paperwork with no instructions and gets mad at us when something is filled out wrong; belittling us. I would avoid this location with a passion and better off finding a different location to get your fingerprints done.

No stars for you my brother.... Greenbelt Fingerprinting provided assistance. This agency is…read moreserious about their hours of operation. I called while I was at the light to confirm which side of the road they were on. Walked in the door at 4:32- no mam- you wont come in here late. No worries, I understand and I absolutely was not mad. I got in my car and went to Greenbelt Fingerprinting and Fred with the bounce (music) took care of my fingerprints.