I've done two projects with 916 Floors, a big tile installation and a big wool carpet installation…read more They did a great job on both. They were very good about scheduling, followup after install. I will definitely use them again if another project comes up.

Fantastic experience from start to finish. Professional, knowledgeable, and easy to do business…read morewith. Highly recommended

Support local !!…read more Stopped by the showroom in Rocklin, prices are great! Staff is super helpful. They did the job very quickly and had the material in stock. Much better experience than the big box stores

So, they installed new carpet in our house (3 bedrooms and an office) and then later new LVP in the…read morerest of it. The carpet install was fine. They had to replace all of the LVP due to warping, which I was pleasantly surprised they offered to do at no charge. Still had install issues (someone forgot to take out an old screw from the concrete and it was causing warping also) but they fixed that as well. Some problems but they took care of everything, which I'd normally give a 4 star review for however, I'm subtracting a star due to their terrible and very poorly managed scheduling department. This is how scheduling works: You call in to make an appointment, it's always voicemail. 100% of the time no matter what. A message that says "we're very busy" plays. They call you back the same day if you call before 1pm and the next day if after 1pm (though this is not always followed). If you miss their return call, which most people due because we're all adults and have jobs, they leave you a voicemail and then you have to do that over and over and over and over again until you happen to be sitting by your phone with the ringer turned on when they call. This is the dumbest system I've ever encountered and there is no possible way a flooring company could always be so busy that they can NEVER answer the phone. I mean, I can even get through to DMV before this place. It's very frustrating especially when you've already paid for a service. Four stars for install and repair. Two stars for scheduling. Three overall.

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

We didn't end up having carpet installed by this company, but I felt compelled to leave a review…read moreanyway. I called on a bit of a favor, asking if they had any extra pieces of carpet I could use to help my older dog who's struggling with mobility. They were incredibly kind, polite, and more than willing to help me out with a couple of pieces. That level of compassion and customer service really stood out. Even though we haven't used them for an install yet, this experience alone has earned my business in the future. It's rare to come across people who are willing to help simply because it's the right thing to do. Highly recommend supporting a business like this

Very friendly and helpful. Excellent installation and carpet with great value. I would definitely…read morerecommend carpet one in Roseville.

Best Flooring Experience Ever - California Carpets & Design Center Deserves 10 Stars!…read more I wish I could give more than 5 stars because California Carpets & Design Center in Rocklin truly went above and beyond for us. From start to finish, this was hands-down the best home-improvement experience we've ever had. Our house was built in 1977 and still had the original carpets (yes, the same shag-tastic, 40+ year-old carpets the previous owner installed in the early 80s). It was desperately dated and in need of a total refresh. As we moved to the area from out of town, we didn't know anyone in the local flooring industry. All we knew was that we needed our floors completely replaced. California Carpets came recommended and using them was one of the best decisions we made. The owner personally spent hours with us, patiently showing options, explaining the pros and cons of different materials, helping us choose colors that would complement our new paint, and ultimately helping us find a gorgeous, high-quality laminate that looks like real hardwood but was surprisingly affordable. No pressure, no upselling... just honest, expert guidance. The installation crew was phenomenal: professional, meticulous, and genuinely careful in our home. They treated it like it was their own house. When everything was done, the transformation was jaw-dropping--our 1977 time capsule now feels modern, bright, and completely updated. A few very minor things came up after installation (nothing major, just tiny tweaks you only notice once you live with it), and when I called, they were back out within days--no hassle, no extra charge, and zero attitude. They genuinely wanted us to be 100% thrilled, and now we are. If you're looking for beautiful flooring, fair pricing, incredible customer service, and a local business that still believes in doing things the right way, go with California Carpets & Design Center in Rocklin. The owner and her team are absolute gems, and we couldn't be happier with our "new" home. Thank you for making a stressful project so easy and, frankly, enjoyable! I recommend them without reservation!

Terrific experience with California Carpets. Quick to start and finished sooner than expected…read more Appreciated their guidance in determining which flooring would best help to sell my house. Pam's flooring recommendations resulted in complements as potential buyers and neighbors toured my property. My real estate agent was particularly pleased. Pam's guidance was key in my getting bids above the original asking price! Thanks to Pam and team for a job well done.

We were in the process of buying a house and I called max to come out and give us a quote. He came…read moreout and was very knowledgeable, however I never got the quote. He reached out a few days later apologizing and saying he would have it to me shortly but then I never got it and he stopped reaching out. We ended up not moving forward with that house due to an overall bad home inspection so we bought a different house. I will want to put in new flooring in a few years but not sure I would call them as I don't feel they are reliable and I still have no idea what their pricing looks like.

Fast in response, Professional, easy to understand the 'why' my flooring is uneven…read more This yelp app wants more words before I can be done.

Highly recommend LJ Floors. Recently purchased a new construction home and wanted to replace carpet…read morein the den with the same luxury vinyl plank flooring already in the adjacent rooms. It was a smaller job, but he still took the time to come out in person and give me a quote the same day I contacted him. This included removal of the carpet, installation of the new flooring, and reinstalling the baseboards along with touchup paint where needed and re-caulking. Paul's communication throughout the process was excellent. We set up the installation date and time and he and his son were able to knock it out in just over 3 hours at a reasonable price.

Paul and his son did an amazing job on our floors. We had old carpet that needed to be replaced and…read morePaul was very quick in getting out to us in person for a quote, after that we quickly had our appointment in about a week. He was exactly here at the time he said and finished up in about 3-4 hours. Our living room looks completely transformed into a new space. We would definitely get more work done from him in the future if we decide to have anymore carpet replaced and would recommend him to anybody!

Nina, Evan, and their team are incredible. I've purchased hardwood flooring and tile from them, and…read moreI couldn't have been happier. From the selection process to delivery, they made it easy. They even connected me with amazing installers. I know it's a crowded space online. As a careful shopper, I thoroughly researched my options, and I wouldn't go anywhere else.

We purchased hardwood flooring and bathroom tiles recently from Tile Liquidators in Roseville, and…read morewe couldn't be happier with the whole experience. From the start, Nina and Evan were incredibly helpful and friendly. They really took the time to understand what we were looking for, offered great suggestions, and never made us feel rushed or pressured. You can tell they actually care about helping you get the right product--not just making a sale. If you're looking for great products and even better customer service, Tile Liquidators Roseville is the place to go. Highly recommend!

* NG Flooring** I…read morerecently had the pleasure of working with NG Flooring, and my project manager, Tobias, was exceptional! From the very beginning, he was incredibly helpful and truly understood the scope of the project and the timeframe I was aiming for. Given the complexities of other projects happening simultaneously, Tobias navigated everything with professionalism and clear communication. He set realistic expectations and timelines, which made the entire process much smoother. The final result exceeded my expectations--the new floors look fantastic! The team efficiently demoed the old flooring, reattached the baseboards, and even installed beautiful tile in the bathrooms. I couldn't be happier with the quality of work and the service I received. I highly recommend NG Flooring and give them a well-deserved five-star rating!

Great job with my LVP installation. Clear instructions and kept me updated throughout the process…read more Highly recommend. Thanks!