We have had 916 floors do two projects for us in the last few months. First they installed LVP…read morewhich turned out beautifully! They were clear on what work would need to be done or what they anticipated. They made sure to do quality work, not risking future moisture issues or leveling issues. They were very easy to coordinate and work with. The crew was professional and cleaned up well. We felt that their prices were fair for the quality of the job. Based on that experience we chose to use 916 again when we needed carpet. Again they were very flexible, working with us to be able to schedule while trying to close on the new house. The crew was also professional and the job turned out great. We really love the new carpet. We would highly recommend 916 floors!

Very good pricing and value. Owner came to the home for the bid. Listen to what we wanted. The…read morecarpet for was able to help us select the correct pad. Click carpet had the complete project done with an a day and a half total project space right around 1200 ft.².

I had a great experience from start to finish. Ben Miller in the showroom walked me through the…read moreprocess of choosing the color and product line, ordering the carpet, and setting up the measurements and estimate. Isaac came out, did the measurements, created the estimate/quote and set up the order. Augustino took care of installation, arrived on time, was efficient, friendly, gave some of the areas a necessary enzyme spraying (pet smells) and was done in just a few hours- all in all a really easy and efficient process. Thank you S and G-

Very disappointed with the customer service at this location. After visiting about five times, we…read morefinally purchased over $7,000 in flooring. We then returned and spent another $4,000 on carpeting for just one room and a closet, spending over $11,000 here in total. Before our flooring purchase, Trixie told us that unused, unopened boxes could be returned with a 25% restocking fee. The store came to our home twice and measured our floors, yet we ended up with two extra unopened boxes. When we tried to return one, Trixie told us for the first time that there was a five-box minimum and pointed to the contract. That may be what the contract says, but it is NOT what she represented to us when we made the purchase. Customers should be able to rely on what a salesperson tells them. But also, she stated that they try to overestimate the quantity as a favor to their customers by a few boxes. Why weren't we told this beforehand and if so, why didn't the over estimate by at least 5 boxes so there's an opportunity to return unused boxes. Seems to me like a scam to require their customer to buy a few more boxes than needed to line their pockets. What is especially disappointing is the complete lack of customer appreciation after spending over $11,000 here. We were actually planning to return and replace the carpeting throughout our entire second floor. After being treated this way, we will absolutely take that business elsewhere. They were sweet as pie when they wanted our money, but the customer service changed once they had it. We will not be returning. Take your business elsewhere, where your money and your patronage will be treated with appreciation and respect. BTW, Floor & Decor does not charge a restocking fee and has no minimum box requirement return, and they're just down the street.

Floor Store has finished another fantastic floor, the 4th one for us. Gustavo and Jorge did a…read morewonderful job putting in the new carpet...it's beautiful!!! Sarkis is great to work with and always stays in touch!!! You can't go wrong using Floor Store!

We recently purchased a home in El Dorado Hills and had Pacifico Grande LVP and upgraded tile…read moreinstalled. I found Floor Store from Yelp and could not have been any happier with their customer service and installation. Our salesperson Frank was awesome! Having been a previous installer, he knows all the ins and outs of flooring. Frank was very knowledgeable in assisting us with the selection of our flooring products, knowing both the quality and also having a good eye in with works well together visually. He coordinated the installation team and oversaw their progress. Installer Peter (from Brothers Flooring) did an exceptional job. We are so pleased with our new flooring, and could not have picked a better flooring company for our project. Kudos to Frank and Peter and everyone else involved. I highly recommend them!!

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

We didn't end up having carpet installed by this company, but I felt compelled to leave a review…read moreanyway. I called on a bit of a favor, asking if they had any extra pieces of carpet I could use to help my older dog who's struggling with mobility. They were incredibly kind, polite, and more than willing to help me out with a couple of pieces. That level of compassion and customer service really stood out. Even though we haven't used them for an install yet, this experience alone has earned my business in the future. It's rare to come across people who are willing to help simply because it's the right thing to do. Highly recommend supporting a business like this

Very friendly and helpful. Excellent installation and carpet with great value. I would definitely…read morerecommend carpet one in Roseville.

Carlos, the owner, and his installers were great. On time, no hassle, and beautiful install of wood…read morefloors. Great price too!

Had them install carpet for 2 bedrooms and a hallway. They showed up on time. They moved my…read morefurniture. Also we done in about 3 hours.My carpet looks amazing. This Company is amazing.

I popped my tire and was stranded in a parking lot. This Euro flooring employee saw me and came to…read morethe rescue. I believe his name was Max. He changed my tire, loaded everything in my car, and was very pleasant the entire time. Better service than Chick-fil-a!

Euro Flooring came in and saved the day. they were very professional. Im so happy with the flooring…read morevery solid and beautiful. Thanks guys. Fantastic job!

Highly recommend LJ Floors. Recently purchased a new construction home and wanted to replace carpet…read morein the den with the same luxury vinyl plank flooring already in the adjacent rooms. It was a smaller job, but he still took the time to come out in person and give me a quote the same day I contacted him. This included removal of the carpet, installation of the new flooring, and reinstalling the baseboards along with touchup paint where needed and re-caulking. Paul's communication throughout the process was excellent. We set up the installation date and time and he and his son were able to knock it out in just over 3 hours at a reasonable price.

Recently bought a new home and wanted to redo the floors. We reached out to a few flooring…read moreinstallers for 1700 sq ft of LVP, and from the beginning Paul stood out. He was extremely responsive, polite, and courteous. He and his son Keaton came out for an estimate promptly and came back with a reasonable quote extremely fast. I had many questions regarding the process, but Paul proved himself trustworthy with his quick and thorough replies. He referred me to Tile Liquidators in Roseville (also a great experience) and even when we decided to change our mind from LVP and go with Revwood laminate there wasn't any problem. Paul sent me photo updates constantly, and completed the work quickly but meticulously! He always left the house perfectly clean after working. We are so happy with our floors and overall experience with Paul and LJ Floors. Highly recommend!

Great selection and customer service…read more Nina was really patient and helpful. I definitely recommend this team for a great flooring experience.

Recently bought a new home and wanted to redo the floors. Our installer, Paul from LJ Floors…read morerecommended Tile Liquidators. Nina, Evan, and Ziggy were all extremely helpful and knowledgeable, and we ultimately picked Mohawk Revwood Plus after many questions and take-home samples. Nina was always responsive to my texts and questions. The process was smooth and painless, and we are extremely happy with our floors. Highly recommend!

NG Floors did an excellent job replacing the old carpet and installing new laminate flooring in my…read morenew home. The work turned out beautifully, the quality was excellent, and the team completed everything efficiently. Don, the project manager, was communicative, responsive, and genuinely helpful throughout the process. Their pricing was also very fair and competitive. Compared with the other estimates I received, NG Floors was easily the best value for the money. My uncle, who is a general contractor, was pleasantly surprised by how great of a deal I received. I also really appreciated their flexibility with financing. At the time, they did not have an established financing partner, but after I asked about financing options, they went out of their way to build a relationship with a lending bank so I could finance my project. That level of effort meant a lot to me. I would definitely use NG Floors again for future projects, especially now that I know they handle home remodeling in addition to flooring. Thanks, Don!

We had a great experience with NG Floors! They removed the carpet from our stairs and upper-level…read moreflooring and replaced it with beautiful luxury vinyl planks. The team arrived on time, was professional and courteous throughout the entire process, and did a great job with the installation. We are very happy with how our new flooring turned out. It has completely updated the look of our home, and we couldn't be more pleased with the finished result. We highly recommend NG Floors to anyone looking for quality flooring work and a professional, reliable team!