1. Loyal Doors

    0

    Saratoga, CA

    Loyal Doors

    5.0 (1 review)
    Open • 7:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    7 years ago

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    KJs Garage Door Repair - The look of woodgrain with frosted windows and the resiliency of steel!

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    We were faced with some challenging times with my parents and I was able not only able to get a…read morequote but to have them reach out to me to coordinate a time to where we could make sure we had someone there to assist. Work was efficient, fast and I was able to pay online since I lived so far away. Awesome service, reasonable and very accommodating.

    Heck freaking yes to KJs Garage Door Repair! These guys are awesome…read more Efficiency/Speed: A+ Workmanship/Professionalism: A+ Price: A+ Overall: A+ My garage door tension spring broke on Saturday making my door non-functional. A quick 2-minute phone call and an appointment was scheduled for 2 days later. Dru, the technician, was highly professional and texted me when he was on his way for the repair. He took the time to walk me through the issue, why it happened, and what his fix will be. About 45 minutes later and my garage door was working as good as new. The price was surprisingly low compared to what I expected based on google search (probably $50 - $150 less than others). Normally I rate a business highly if they successfully meet 2 of 3 following criteria: Price, Quality, and Speed. Dru and KJ's successfully met all 3 of these criteria. They were fast, cheap, and did a great job which probably tells me they can raise their prices 10-20% and still make folks very happy. Nice job KJ'S Garage and Dru. I won't hesitate to recommend you to all my friends.

    Five Star Garage Door Service - "The owner's dismissive response to a severe structural hazard: 'What do you think is wrong, I don't see anything wrong.

    Five Star Garage Door Service

    (931 reviews)

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    This is the second time I've used Five Star Garage Door Service, and they've earned the repeat…read morebusiness. My torsion spring snapped last night and the door was completely out of commission. I called first thing in the morning, they got me on the schedule same day, and the repair was done before 5pm. No waiting around for days like I've dealt with elsewhere. The new spring is installed cleanly and the door runs smoothly again. You can see the before and after photos. Pricing was very reasonable for a same-day emergency call. If you need garage door work done quickly and fairly, call these guys. Highly recommend.

    UPDATE (Resolution): After my initial review, the owner, Khoi, came out personally with his team to…read moreassess the situation and successfully resolved the issue by properly remounting the garage door brackets. I appreciate him stepping up to fix the safety hazard. My original review of the initial installation experience is below: They installed my brand new garage doors a several years back and I just found a massive hazard caused by their work. The center metal bracket that holds the heavy springs was ripping out of my ceiling. When I looked closer it appears the installer completely missed the wood stud. One side might have barely caught a piece of wood, but the other side was just screwed straight into empty drywall. I was told by another professional that you cannot mount springs with hundreds of pounds of tension to hollow drywall. I texted and called the company showing pictures clearly showing the metal crushing the drywall and leaving a huge hole. His response was literally "What do you think is wrong, I don't see anything wrong." When I pushed back, he actually tried to tell me that only one side needs to be in wood and the other can just be anchored in drywall.

    Loyal Doors - garage_door_services - Updated October 2026

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