Geva from Palm garage doors came to fix our garage door. He was prompt, efficient and quick to fix the issue. He explained the problem clearly and arrived with in couple of hours of calling the company. i am really pleasantly surprised with speed of their service. i would use them in future and highly recommend them to anyone who has garage door issues. read more

Our garage door closed on us while we were backing up and we hit it and broke it. We called many folks however Palm was super responsive. They came very quickly. Elad was very professional gave a reasonable quote and fixed it quickly. Really appreciate the service and the clean work! read more

My garage door was beeping, so I reached out to several contractors through Yelp. Elad from Palms Garage Doors was the quickest to respond and arrived at my home within two hours. He was very professional and honest, and he identified that the issue wasn't with the garage door. He didn't charge me anything for his time. I will definitely call him again in the future if I need anything related to my garage. Highly recommended read more

UPDATED REVIEW I'm updating my review after Palms Garage Door reached out to me, and I do appreciate the effort to clear things up. I do want to acknowledge Jacinta, who reached out and communicated professionally and respectfully in an effort to make things right. Now, this part is specifically for Zoli, the technician who came to our home. He arrived solo without knowing the condition of our house or the scope of the job -- and still handled everything exceptionally. Our home had some unexpected challenges, which resulted in him not having the right tools and materials (required trips back to the warehouse) yet he stayed very late to ensure everything was done properly and safely. He never complained, never rushed, and never tried to upsell. Zoli went above and beyond with refinements and tune-ups we didn't even ask for. His work was clean, secure, and extremely detail-oriented. Despite our garage not being ideal for a garage work (full of renovation and contractor tools), he made everything work flawlessly. Zoli, this review is for you. As long as you're with Palms Garage Door, you'll have our support -- and honestly, we'd follow you wherever you go. His work ethic and professionalism are rare, and I truly believe he's responsible for many of the 5-star reviews here. Thank you, Zoli, for the outstanding work. read more

I had an excellent experience with Palms Garage Doors and highly recommend them. I reached out for a quote to replace torsion springs on a double garage door with high-cycle springs. They provided a clear, competitive estimate upfront before visiting. The pricing they quoted was fully in line with the final invoice, which I really appreciated. Elad arrived within an hour after providing the estimate and he inspected the door and surrounding components and walked me through the condition of the parts, explaining what was functioning well, what showed normal wear, and what might need attention in the future. Everything was explained clearly and professionally, with no pressure or upselling. Once I approved the work, the job was completed very quickly and efficiently. The door is now operating smoothly and quietly. Overall, great communication, transparent pricing, fast response, and high-quality workmanship. I would absolutely use Palms Garage Doors again. read more

I wouldn't recommend this company if you're looking for straightforward service. I felt heavily pressured into upsells I didn't need. I eventually went with a different company that was honest about the repairs required and clearly knew what they were doing. read more

When I had my garage door serviced a year ago I was more than pleased, however my experience a few days ago was disturbing. On the initial inspection, I was charged $224 where my neighbor was only charged $90 for a more complete service. When I was suggested to upgrade the rollers, the quote was $299 which my neighbor had done for $130 for the identical work. When I called the company to discuss this issue, after several minutes the $299 was lowered to $130. The company owner would not budge on lowering the $224 to $90. The tech stated he was not at liberty to change the charges, however he certainly chose to heavily discount my neighbor's cost. The actual work time the tech spent on my garage was no longer than 25-30 minutes. I spent $354 to my neighbor's $220 for the exact work. I will not be recommending this company again. They clearly don't believe in customer loyalty and retention. They will now lose more than if they had been fair about my complaint. read more

The technician came earlier than expected. He inspected the issue. He has the materials on hand and was able to take care of the issue. He was kind enough to staple a cable that didn't require. Highly recommend. Thank you! read more

Geva from Palms Garage Door was punctual, friendly, knowledgeable, and professional! He presented multiple options for me to evaluate when choosing a new garage door opener and answered all my questions! He completed the installation in a timely manner and also left the garage clean after the installation which I really appreciate! read more

Prompt and professional. Replaced springs in less than one hour. Better prices than competitors.

I had a great experience with Illia from Palms Garage Doors. He came out to repair my garage door after a spring broke. He assessed the situation, clearly explained the issue along with his recommendation. He got right to work and completed the repair. When the door wouldn't calibrate correctly, he made sure it was still safe and fully usable before he left, then returned promptly the next morning as promised. He replaced the springs with the correct size, calibrated everything perfectly, lubricated the door so it's now much quieter, and even provided a maintenance reminder sticker and a number to call if we need help in the future. Illia did an excellent job and was truly a pleasure to work with. Thank you, Illia! read more

Palms Garage Doors - Illia - Garage Door Services Near Me - San Jose, California

I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended! read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

Good fast service. Very responsive. The technician explained the issue in detail. I had a couple of unrelated problems with the garage door later and the service technician came and helped out right away. I will recommend their service read more

Calling at 8pm when my garage spring broke. Peter and Will came the next morning and did a full garage retrofit. Garage went from loud and impossible to manually open to smooth and quiet. High quality work. read more

Service was quick and very helpful. The technician, Geva, was super efficient on his visit.

GEVA From PALMS GARAGE DOOR Came relly quick and found the issue in few second fixing it was on time and friendly tank you Geva and thank you Palms GARAGE door read more

Couldn't open my garage door this morning to go to work, after looking around noticed one of the coils as in 2 pieces. Ask yelp for help and they recommended a few vendors, Palms Garage responded first. Had a brief call and asked for an estimate, thought it was reasonable and so we made an appointment. Elad was able to come out and replaced the coils within 30 minutes. 5 stars, would recommend. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

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I was surprised they were available Sunday evening. However, they responded quickly and met my expectations.

Prices seem high He suggested I replace just about everything other than the garage door itself. Also wanted me to approve his quote on the spot, but I wanted to get at least one of the quote and I usually get three quotes These guys definitely seem like the highest price read more

Geva and palms garage door did an amazing job with replacing my garage door motor. Answered all my questions. Highly recommended!

Sent an inquiry at 630 PM, got a call in minutes, and a tech visit at 7:15. Their tech Pete was great, explained my options and did a decent job fixing the springs at a reasonable price. read more

Zoli came out and quickly diagnosed the problem Spring broke. He was prepared with parts , and provide quality service from start to finish He did uncover and show us additional damage to the bar and provided recommendations . He resolved it within a couple of hours. He is very knowledgeable easily responded questions with a lot of information . The price was fair , prompt service time , would recommend . The office reception was responsive to my initial request and follow up questions. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

My garage door spring is broken. Elad came and fixed it. He arrived on time, examined the issue, and replaced the springs & the rollers within 45 mins. It's quick & I appreciate it very much. read more

They were quick and efficient . I called them for garage door which started making a weird sound . They responded promptly and came in 30 minutes , did the accurate diagnosis and fixed it . There was an issue with the coil and they took around 35/40 mins to fix the same . The guy who came was very friendly and knowledgeable. I recommend their service read more

From start to finish, The Palms was very responsive and helpful. Oriel gave a great explanation of various offerings when he came out for the initial estimate and helped us pick the right door while staying within our budget. The installer was on time and did a great job with our garage door. Oriel even came back to help us with some setup issues in the app. All in all, we are very happy with the new garage door. read more

Palms Garage Doors - New garage door - Garage Door Services Near Me - San Jose, California

I submitted a request around 9:50 PM and received a call within 10 minutes. We quickly scheduled an appointment for the very next morning. Elad showed up right on time and did an excellent job resolving all the issues. I received bids from several other companies, but I chose Palms because they offer premium materials at a price that's very comparable to companies using standard-grade parts. read more

Palms Garage Doors - Broken spring - Garage Door Services Near Me - San Jose, California

Illia was great. He was thorough, explained everything very clearly, and was a pleasure to work with. Would happily call him again. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

The spring broke on my old Craftsman Garage opener. Wasn't sure what to do so I requested a quote thru Yelp. I spoke to Chloe and was able to get Geba the technician out here within 2 hours, Geba arrived and inspected it I had to replace both springs and replace the rollers. He went straight to work. An hour and a half later he was done. He provided warranty info and showed me what was done. I am very happy with the service. Thank you Palms Garage Doors!!! read more

We recently hired Palms to install a new garage door and paint it to match our front door. They did a great job! Every technician was friendly, professional and took the time to explain things and answer our questions. After the installing and painting our doors, we noticed one of the garage panels was dented. We contacted Palms and they took care of following up with the manufacturer to get a replacement. Palms then came back to replace the new panel and paint it again. Just top-notch customer service, not to mention that their cost estimates were very reasonable from the price comparisons we got. Palms was also fantastic at communication every step of the way. I would highly recommend! read more

Illia was great to work with from start to finish. He arrived on time, quickly diagnosed the issue with the garage door, and completed the repair in less than an hour. He clearly explained what was wrong, showed me the worn parts, and offered honest, practical recommendations to prevent future problems--without any pressure to upsell. His work was efficient, professional, and high quality. I really appreciated his transparency and expertise, and I would definitely recommend him to anyone needing garage door repairs. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

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Geva from Palms Garage Doors came to change the springs of the garage door. He came on time. Also, he not only changed quick, he was very nice and explained thoroughly on what my options and how things work. He finished by lubricating all the necessary parts, and explained all the warranty and after care info. Had a very nice experience. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

This review is for their great communication and upfront pricing. I ended up hiring another service simply because of availability. My 2-car garage door had a broken spring. Elad was kind enough to provide a rough estimate online. (Many other companies won't even give a range until they're standing in your garage.) "For replacing one spring we charge only $295, or for replacing two springs the charge will be anywhere from $375-450, depending on the size of the springs. The price includes heavy-duty parts (High-Cycle Tempered-Oil springs) Diamond Springs Rated for 25 000 to 30 000 Life Cycles, labor, and 3-years warranty. We will also service the door and opener." The only issue was that Palms wasn't available the following day (I appreciated their honesty), and I really wanted to get my garage door fixed ASAP. If I wasn't in such a rush, I would have hired Palms. Will definitely contact them next time! read more

Illia was fantastic from start to finish. He was very prompt, arrived exactly when he said he would, and got right to work. He did an excellent job installing our new garage door opener, and everything works perfectly. What I really appreciated was how clearly he explained the different options without any pressure or upselling. He took the time to answer questions and made sure I understood what I was getting and why. The work was clean, efficient, and professional. I would recommend Illia and Palms Garage Door to anyone needing garage door work. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

**continue to see follow up review** I used this company two years ago and again this past December for garage door service. Both times, they were timely and previously seemed straightforward with their recommendations. I never felt pressured into unnecessary services--until today. Recently, I noticed the chain was unusually loose and scraping against the rail while the door was opening and closing. Since I had just had the garage serviced, I assumed this would be something simple and possibly related to the prior visit. During that service, I paid over $400 to replace the wheels and lubricate the door, so I would have expected the chain to be checked, tightened, or lubricated as part of that process. When I explained the issue over the phone, the technician immediately suggested that the opener (motor) likely needed to be replaced. While the opener is older and slightly noisy, it has otherwise worked fine. Replacing it for $1,000+ seemed excessive for what appeared to be a straightforward issue. I mentioned the recent service and questioned whether this should have been addressed at that time. He insisted that 90% of the time the opener would need replacement but offered to come out--for another $200+ tune-up fee. That didn't make sense to me, given the recent service. He then stated they were not a "charity organization" and that the chain was unrelated to the prior work. I found that comment unprofessional and unnecessary. After the call, I searched online for "loose garage door chain" and found multiple instructional videos. Within 10 minutes, I was able to fix the issue myself. It's disappointing that what turned out to be a simple adjustment was presented as a major repair. The interaction left me questioning whether customer service and long-term relationships are a priority. Based on this experience, I would not recommend this company. ****follow up from previous review**** The response from the owner was immediate. He gave a very honest and transparent explanation to what happened and came out the next day to inspect my door personally and expressed that his company stands behind their word and work. I will definitely give them another shot and continue using them with any of my garage door needs. read more

I called on Wednesday for a repair on snapped torsion spring. Elad came on same week Friday and finished the job within an hour. Price quoted was reasonable. He also lubricated and taught me where and how to self maintain my garage door. read more

They were efficient and good at communicating. Pete and Will were very professional. No issues or concerns.

Excellent service! Thank you! They fixed my garage lift at two addresses now, one a few years ago and another one just yesterday. They are timely and the service is high quality. read more

Great and punctual service. I had a broken garage spring and reach out, Palms Garage Doors had great communication and got me scheduled with an appointment within a couple hours. Illia, the service technician, arrived on time and explained my options very clearly. We got the springs replaced, very quickly I might add (less than 30 min), and discussed further options for other components that may need replacing. Again, Illia provided so much information on all the options they offered. Great customer service and professional attitude! read more

Palms Garage Doors - Illia after the job was done - Garage Door Services Near Me - San Jose, California

Geva came out, even late at night because we couldn't operate our garage. He explained the issues and offered recommendations without pressure. The entire job was finished quickly. Great price and service. I highly recommend. read more

Palms garage doors went above and beyond to win customers like me. They are the first to call me back as soon as I left my project description on yelp. Illia, the service technician was at my home the same day and gave me a quote for replacement and it was far better than other quote I got the next day. If you are looking for expedited/quality service at competitive price , it's Palms garage door. I highly recommend!! read more

Palms Garage Doors - Illia, the amazing garage door expert/installer who replaced my garage opener - Garage Door Services Near Me - San Jose, California