1. Lowry Services

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    Harleysville, PA

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    Lowry Services

    1.8 (182 reviews)
    Open • Open 24 hours

    Services - Lowry Services

    Electric inspection

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    Vanity leak

    On dec 4th I had a bathroom vanity installed that leaked for 3 months before I caught it.They send another tech out who is a warranty mgr who installed wrong parts and it leaked straight through April where a senior service tech came out to do the repair and stated the wrong parts where used without sealers and gaskets.I spoke to the owner and said do you think a vanity that had been leaking for months didn't damage the vanity? I Requested a compromise for a full refund.He said I can do that but we won't be out again if it leaks.Are you kidding.This company dosent take responsibility for anything so I did a chargeback.

    Kitchen ceiling damage
    Rich F.

    I'm extremely disappointment with the experience I had with Lowry Electrical and Plumbing Service. What was supposed to a routine plumbing job (unclogging a toilet) ended in disaster. Their incompetence caused over $47,000 in damage to my brand new home. A major water leak somehow from the master bathroom ended up flooding through two floors, destroying ceilings, walls, and flooring in both our guest room and the kitchen below. There was clear lack of professionalism, accountability, and basic attention to detail. Despite multiple opportunities to correct the issue, their team failed to take responsibility and offered little to no help in resolving the aftermath. Communication was poor, and their attitude was dismissive at best. Their response? "You will have to deal with the insurance company." We received a settlement agreement from their insurance company that is $10,000 lower than what it will take to fix my home (MY BRAND NEW HOME). So I called and tried talking to them and said lets split the difference from a loss perspective you take responsibility and pay half of the $10,000 difference so $5,000 and i'll take a $5,000 loss which I thought was a fair compromise (I shouldn't have to take a $5,000 loss on a mess they created) That's it. No ownership, no accountability, no effort to make things right. Just a shrug and a complete lack of responsibility for the mess they caused. This wasn't a minor mistake - it was catastrophic. If you value your home and your sanity, stay far away from this company. This experience has been both financially taxing and emotionally draining. I would strongly caution anyone against using this company - what seems like a small job can easily spiral into a nightmare. I hope others can avoid the same ordeal.

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    5 months ago

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    STEVE L.

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    9 days ago

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    STEVE L.

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    5 months ago

    Great! Honest, efficient and reasonably priced. Listened to my needs and did not force upsells!

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    6 months ago

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    1 year ago

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    5 months ago

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    8 months ago

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    9 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    3 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    3 years ago

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    2 years ago

    needed a kitchen faucet replaced. started at $780 lowry's outrageously high to install. wont use again

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    4 years ago

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    Page 1 of 5

    Ask the Community - Lowry Services

    Review Highlights - Lowry Services

    “Matt D did a great job rewiring our living room, and installing overhead lighting.”

    Mentioned in 2 reviews

    Read more highlights

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    IT Landes Home Service Team

    IT Landes Home Service Team

    (46 reviews)

    We're Gold Shield members and were disappointed with our recent service visit. A technician came to…read morecheck our dishwasher, was at the house for only a couple of minutes, and we were still charged the full diagnostic fee. I completely understand there are costs associated with travel and expertise, but I expected our membership to provide more value or some reduction in situations like this. As it stands, it's hard to see the benefit of being part of the program.

    TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

    Horizon Services

    Horizon Services

    (574 reviews)

    My husband and I have been really dissatisfied with Horizon. During their first visit here, the…read moresalesperson went to great lengths to explain that 90% of installations are done incorrectly and that Horizon trains their employees so that the job is done right the first time. We had our furnace replaced by them in January, and you can add us to that 90%. Our system is on two separate zones, and the heat is electric via a heat pump with a propane backup. A little complex, but nothing crazy. We thought everything was fine after the installation until we attempted to test our AC on a warmer day, and we realized the heat pump was outputting hot air instead of cold. We had Horizon back, and they told us our heat pump (which the salesman said was from 2003) was failing and would need to be replaced, so we started getting estimates for a new AC system. To make a very long story short, our initial Horizon setup was done incorrectly on a couple of fronts (both the zoning and the controls for the heat pump). This was finally diagnosed in March after a few second opinions from other HVAC companies (one of which knew how to look up a serial number and let us know that the heat pump is actually from 2017 and is perfectly fine), my husband repeatedly testing the system on his own, and three more visits from Horizon (shoutout to Jacob, the last tech who came by, who was able to tell us what was going on and was extremely helpful). My husband and I both work full time and have a young child, so to say that the amount of time spent on this (testing the system, setting up visits, and meeting with contractors over the past three months) has been stressful is an understatement. In addition to paying for the time and expertise of other companies for second opinions, our PECO and propane bills have been higher than usual because everything has been completely out of whack. I was hoping to communicate all this to Horizon in writing via email to customer service or a manager, but when I called the main office, I was told there was no email I could send any written communication to, which seems like a red flag in 2024. If you're considering Horizon, go with a smaller local company instead. What should have been a one-and-done installation ended up stretching over three months.

    They were great in the beginning. Now, every time i need something they want to charge me for it or…read moresell me something else. My system was sold and installed by them 6 years ago with a 15 year warranty. Now everything seems not to be covered. Every spring my system smells like dead feet, and they tell me it's common because of the way these evaporator cores and made so cheaply. So why do the sell them?? Horizon installed it so Horizon should fix it

    Lowry Services - electricians - Updated October 2026

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