If I could give less than one, I would. I contracted for a new central air unit for our master bedroom. After the unit was installed the room was way too humid. Old York suggested a dehumidifier. I went on line and learned the unit installed was over sized for the space, thus turning off before it removed any humidity. After suffering for July and August and 2-3 visits from Old York they finally acknowledged the issue. I have to say they installed a third outlet initially in the bedroom, but the ac unit would turn off after 5 minutes., it was not cycling on long enough to dehumidify. Finally, after three or four months of suffering sweaty nights, they inspected and suggested a third outlet to dump air into the attic to keep the unit running long enough to dehumidify. They installed the third outlet at additional cost of $245 and disconnected the third outlet previously installed in the bedroom, leaving it open to the attic. Now I notice the air vents are filthy and upon inspection find the outlet ducts are not secured properly in the attic and the attic crawl space air is coming into the bedroom causing layers of dust. These folks did not do the proper design or installation. I would not recommend them.
I will call another contractor to correct the installation. read more