Aaron did an excellent job diagnosing an issue with my heater that was blowing cold air. Horizon…read morehad initially quoted me for a sensor replacement which wasn't the issue, Aaron quickly identified the real problem and fixed it right away at a very good price. My in-laws spoke highly of his work, and he truly lived up to their praise. I highly recommend him!

Aaron was very knowledgeable and responded quickly to my issue. When he arrived, he was able to…read morefind the source of the issue. I would recommend him.

I am writing to express my extreme frustration and disappointment regarding the tankless water…read moreheater your company installed at my property. We have spent 2 years dealing with inconsistent hot water, since you installed a new tankless water heater and as of now, we have no hot water again. This has been an ongoing issue; the original unit was installed just over 2 years ago and was replaced only a year later with the same model. Given that the replacement unit is now failing as well, it is clear that this specific model is unreliable. We are requesting a replacement with a completely different model to resolve these persistent issues once and for all

DO NOT HIRE OR SO BUSINESS WITH THE LIARS AND THIEVES!!! IF…read moreI could give them negative stars, I would. And here are the reasons why I would give them negative stars. 1. Overpriced. It cost me over 600.00 dollars for a new anchor bolt installed. Then, I was quoted 1,800 for a basin replacement.... And I had to provide the basin 2. Poor quality of work. My tech Destin obviously did not know what he was doing. Not only did he not only not change the flange, install a new seal, caulk the toilet, he didn't even tighten the toilet down!!!!! I called because I saw my anchor was rusted away and the toilet was rocking.... My toilet is still rocking and now my toilet is having issues flushing. 3. Customer service. I have called times. Every time the very nice dispatchers would apologize for the inconvenience and say that they were trying to contact the manager. I was told that the manager would call me back soon. And guess what, he still hasn't. I am truly disappointed in a Christian.

Top rate! Very nice people! Will definitely use again!! Thank you for the quick response.read more

R.C. Ford Plumbing just performed a miracle at my house today by unclogging a bathroom sink drain…read morethat was given up on by two other plumbers I had out last week. Not even Zoom Drain could fix it! Bob and his son are very experienced and wise. They solved my problem by sending a snake down the vent in the roof of my house, and it worked! One other plumber was ready to have me rip out all my old plumbing and replace it. Sending a BIG thank you to Bob and his amazing son!

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

The boiler dumped all the water and things were getting chilly and all this just a day or two…read morebefore thanksgiving, thankfully the folks at McMacken shuffled some jobs around were able to come help us out ! The owner showed up himself the next morning and got to work diagnosing the problem and replaced the failed parts. All things considered I felt that the price was fair and I am grateful they understood the dire situation for my family. Thanks!

Recently we had a significant radiant heating problem that was determined to be basically unfixable…read moreby a large heating/plumbing company that we initially contacted. We discovered McMackin Mechanical following a referral from our semi-retired plumber. McMackin come to our home promptly, diagnosed the problem, prepared an estimate and completed the repair all within a very reasonable period of time. Their professionalism and problem-solving abilities were outstanding. Thank you Nick and Dan

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

Arrived on time, were courteous and friendly and were very thorough with diagnostic testing and…read moretroubleshooting of my heat pump issue. Discovered problem was something simple and was fixed without any additional cost. Would highly recommend and will use them again.

Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them. 1000% would not recommend.

I am glad I went with Airflow! They were very responsive. I reached out to them at night, and they…read moreresponded immediately. That includes responses I saw when I awoke the next day. Additionally, the work was excellent and done right the first time. Anthony was the person who did the job. It was self-evident that he was thoughtful in his problem-solving and clear in his explanations. He was up-front and transparent with the work that he would need to do and the costs. In my case, I had planned to get a second opinion; however, I felt comfortable going with Airflow based on my interactions with Anthony and the Airflow team, and on their professionalism. This experience is one of those situations where, if someone I know, even a colleague at work, has an HVAC issue, I would feel comfortable recommending Airflow. They are fast, communicative, and clearly competent at what they do. I love it when I get to write positive reviews like this one, and they earned it.

Was upfront on what I should get done with heater. Was reasonable priced but someone else came in…read moreat a lower price. Other heater people I requested an estimate was much higher. $4,500, $3,500 - His price came in lower than $3,500 for a replacement heater.