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Horizon Services

1.8 (563 reviews)
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Services - Horizon Services

Bathtub installation

Bathtub repair

Drain installation

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Drain repair

Faucet installation

Faucet repair

Garbage disposal repair

Gas line installation

Gas line repair

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower installation

Shower repair

Sink installation

Sink repair

Toilet installation

Toilet repair

Water pipe installation

Water pipe repair

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

Salt delivery

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Ask the Community - Horizon Services

Review Highlights - Horizon Services

We've been using Horizon for about a year now to service out HVAC system and they have been very responsive and helpful.

Mentioned in 9 reviews

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C S Garber & Sons

C S Garber & Sons

(9 reviews)

We woke up to a nightmare scenario on Christmas Eve morning - no water coming from my parents'…read morefaucets. My parents live out in the country (in Montgomery County) and thus aren't connected to any city water supply, with a ground water well that goes down ~235 feet. We had a Christmas Eve party planned for later that evening, followed by a big day with family on Christmas. But without any water, we were completely screwed - I thought we were going to have to call an audible and transfer everything over to my sister's house, which would be less than ideal. Moreover, we didn't know how bad the situation was - there was a drought over the summer of 2024, so we worried our well might have run dry. This had already happened to my parents ground water well back in 1984, forcing them to re-drill the well over 100 feet deeper (a major undertaking for anybody who's gone through this). Given that it was Christmas Eve, we didn't know if anybody would be available to help us; but fortunately, my Dad was able to get ahold of C.S. Garber & Sons in Douglassville, who sent a crew out to us immediately. Shawn and Aidan got to my parents' house around 9 AM, quickly diagnosed the problem, and got to work right away. They determined we had plenty of water in our well (i.e. it didn't go dry) but weren't getting any current from the well pump, which had finally stopped working after 48 years. They got their equipment setup and started pulling the old pump out, which got stuck halfway, leading us to wonder if the well had collapsed. Fortunately, with Aidan's strong frame pulling, they eventually got the pump jarred loose - most likely a large rock was in the way. They even had a brand new ¾ horsepower pump in their work truck, which is exactly what my father wanted to replace our old 1/2 horsepower pump with. Got the new pump hooked up, placed back down into the well and working in no time. They were done before noon and we had zero issues thereafter. Shawn and Aidan are real-life superstars that quite literally saved our Christmas! Can't recommend these guys enough if you're having water issues or an emergency at your house or business.

I'd been trying to get my Water Service company on the phone for two days…read more.. I called Garber and they dispatched a service truck that arrived 90 minutes after my call. They fixed the water issue and advised me how to handle in the future. Professional - Thorough - Exceptional Customer Service ! A 5 job...

Culligan

Culligan

(13 reviews)

Customer service is an absolute nightmare. The technicians, once you're able to get them to your…read morehouse, are ok. The office is impossible to get in touch with. You will always get the call center (they'll say "Culligan of Norristown and West Berlin"), leave a message (or 3) and will never hear back from the main office. It got so bad that I actually drove 40 minutes to their office in Norristown to talk to them in person. The desk clerk told me they haven't been getting any messages from the call center (not sure why this didn't trigger some additional questions on their part). They couldn't locate my softener tank that they had removed to replace the resin. The scheduler at the desk was absolutely clueless and unable to answer any of my questions. He gave me the manager's contact info - another dead end, no call back. I finally got on the schedule to have my tank reinstalled. After about 8 weeks of back and forth the problem is finally fixed. But rest assured I will never again deal with this place. I'd rather have their system replaced by someone else's and pay more $$ than deal with such incompetence. My advice - if you live in the outskirts of Philadelphia, consider calling Culligan or Allentown to see if maybe they'll service your home!

We've been Culligan Norristown customers for 20 years, having purchased a water softening system &…read moresubsequently having scheduled service visits & salt deliveries on an annual basis. No problems until this year, when I still have not received a call back for a service visit despite reaching out 5 times - by phone (messages taken by a service), website & email. The email bounced back and I'm now wondering if they've gone out of business. I guess it's time to seek an alternative.

Horizon Services - plumbing - Updated May 2026

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