The service technician, Steve H, showed up on time, quoted a fair price and fixed the issue in less…read morethan 30 minutes. He was also friendly and professional. Will definitely use again and refer to others if needed.

Yes, more expensive than others, but it was spot on, assessed the problem, knew what to do, found…read morean alternative solution for a change of course and solved without major disruption.

Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

My 75 year old copper piping had been pinholing for a few years so I finally gave in and decided to…read moreget them replaced. I contacted Brian via Yelp and he answered shortly thereafter. He was very accomodating to my schedule and came to inspect the job one evening at 7pm. After about an hour he left, and a few days later I got a quote that was reasonable to me. He estimated it to take two days to complete, as I asked for solder joints rather than clamped. About one week later he started the job, and completed it in just one day. It looks and works perfectly. He was very kind, professional, and very knowledgeable. Would definitely recommend to anyone and will use again if needed. Thanks!

I had a new build and Ray and his crew came out to do all the plumbing from start to finish and did…read morean amazing job! Always discussed options, never felt like they were trying upsell and in fact thought they were trying to save me money when possible. Crew was friendly and communicative. Annamaria who scheduled everything was always pleasant and professional. Highly recommend!!!!

I hired Ray Ross Plumbing to replace a simple tub/shower valve and spout, and they turned a working…read morebathroom into a nonstop headache. Initially I needed to fix a very stiff bathtub handle. There was no leak at all before their work. Immediately afterward, the new spout started dripping every 3 minutes, and the hot and cold handles stopped working independently--turning the hot off would also kill the cold, which is completely wrong for a two‑handle tub. I contacted them repeatedly. They came back twice. The first time they flushed it and said there was debris in the O ring and it 100% fixed. It was not. I had to wait another week to have them come back they swapped out the cartridges, but the problems never went away. I had to document everything on video, time the drips myself, and basically do the diagnostic work they should have done. Another contractor has since told me it's very likely they overheated and damaged the new valve during installation (for example, soldering with rubber parts still inside), which would explain the drip and the crossover. In other words, their work likely ruined the brand‑new valve they installed. Despite multiple chances, they have not fixed what they broke, and I've now had to shut off water to the tub and pay a different plumber nearly $1,000 to rip out and replace the whole valve and spout just to get back to a functioning bathroom. I would never recommend this company--if anything goes wrong with their work, be prepared to fight to be heard, do your own documentation, and hire someone else to clean up the mess.

I had a repair done to my heating in January by Mitchell. They worked hard to diagnose and repair…read morethe problem. I was so impressed by my service that I signed up for annual maintenance. Mitchell contacted me to come out to perform the service and did an excellent job. They made reccomendations and checked both of my heaters and air conditioner units. When completed, they came to my door to report whatwas done and that all units are working well. I am glad I switched to Mitchell Heating and would recommend them to others.

Very fast professional response. Their techs came to my home the very same day and provided a…read moredetailed diagnosis of our gas furnace issues. I will not hesitate to contact them if I need service and maintenance.

Very professional service and great employees. Shout out to Mike Pagonottelli who was on top of…read moreany of my needs. They have great customer service!!!

they charged me over $300 to come out for 30 min to tell me to call a company that specializes in…read morewater wells. They did absolutely nothing but tell me what I thought was wrong .

I have been dealing with Ron for years.After running a business for 38 years I appreciate the…read moreprompt service and fair pricing that Ron and his team delivers.It is so important to know I have a contractor that is there for me with a phone call.Continued Success. Anthony Palmieri

First class professional service! While most businesses these days ask their customers for a good…read morereview, this business did not ask. I write this review out of sincere appreciation and thanks for outstanding expertise, sense of urgency and fair pricing. Thank you Ronny and team!!!!

My husband and I have been really dissatisfied with Horizon. During their first visit here, the…read moresalesperson went to great lengths to explain that 90% of installations are done incorrectly and that Horizon trains their employees so that the job is done right the first time. We had our furnace replaced by them in January, and you can add us to that 90%. Our system is on two separate zones, and the heat is electric via a heat pump with a propane backup. A little complex, but nothing crazy. We thought everything was fine after the installation until we attempted to test our AC on a warmer day, and we realized the heat pump was outputting hot air instead of cold. We had Horizon back, and they told us our heat pump (which the salesman said was from 2003) was failing and would need to be replaced, so we started getting estimates for a new AC system. To make a very long story short, our initial Horizon setup was done incorrectly on a couple of fronts (both the zoning and the controls for the heat pump). This was finally diagnosed in March after a few second opinions from other HVAC companies (one of which knew how to look up a serial number and let us know that the heat pump is actually from 2017 and is perfectly fine), my husband repeatedly testing the system on his own, and three more visits from Horizon (shoutout to Jacob, the last tech who came by, who was able to tell us what was going on and was extremely helpful). My husband and I both work full time and have a young child, so to say that the amount of time spent on this (testing the system, setting up visits, and meeting with contractors over the past three months) has been stressful is an understatement. In addition to paying for the time and expertise of other companies for second opinions, our PECO and propane bills have been higher than usual because everything has been completely out of whack. I was hoping to communicate all this to Horizon in writing via email to customer service or a manager, but when I called the main office, I was told there was no email I could send any written communication to, which seems like a red flag in 2024. If you're considering Horizon, go with a smaller local company instead. What should have been a one-and-done installation ended up stretching over three months.

They were great in the beginning. Now, every time i need something they want to charge me for it or…read moresell me something else. My system was sold and installed by them 6 years ago with a 15 year warranty. Now everything seems not to be covered. Every spring my system smells like dead feet, and they tell me it's common because of the way these evaporator cores and made so cheaply. So why do the sell them?? Horizon installed it so Horizon should fix it

I scheduled a free quote on the Roto-Rooter website on Friday. They sent someone out on a Saturday,…read moreless that 24 hours later. The quote was free and surprisingly there was no trip charge either. Being a Saturday, they could not obtain a replacement for my faulty shower handle cartridge, but they did temorarily disable the cartridge until it could be replaced the following Monday. I had called another company out the previous day, but they left with the faulty cartridge still leaking. So I appreciated that Roto-Rooter made the extra effort to disable the cartridge. They finished the job the following Monday on time and efficiently. I will not hesitate to use them again for my plumbing needs.

Complete rip off, charged for services that were never done, said they verified our insurance…read morecovered things that was a lie. Amount of sq ft claimed to be cleaned was bigger than the whole house, said they cleaned the electric hot water heater, we don't even have one, not even worth the phone call. Run, do not walk away from these people. Zero stars...................

Needed a new water heater installed. These guys were easy to schedule with and did great work.read more

Julio replaced our leaking hot water tank and our experience was excellent! He was responsive,…read morefair and did a great job. Will use again for my plumbing issues.

They responded quickly, but unfortunately, they are not available for several days. I would…read moreconsider tam if they were more readily available.

Had them out to look at our water heater that was making weird noises. They came same day which was…read morenice for water heater repair. Turns out it just needed flushing which they did right then. Cost was reasonable, maybe $180 or so. Been quiet since. The guy was polite and didn't try to sell me a new water heater which I half expected. Good honest service.