I visited Ace Hardware yesterday to pickup an air conditioner fin tool, that the associate claimed…read morewas in stock, but with my own, and an additional associate they were unable to find it. He did offer to order one and contact me. I declined and ordered one online. I visited today to get a warranty replacement for my craftsman 1/4 socket wrench and the associate told me they did not have it in stock and stared at me until I left. He did not offer to order one or even to call nearby stores to keep me as a customer. I went to Lowe's and they replaced it with no hassle and kind words.

Always helpful! Someone ordinarily meets and greets you to help right at the door or within a few…read moremoments of entering. They typically go out of their way to assist with any question. They keep my business because they are an old, family owned, local business chain. Their business model is desirable to me over the MEGAHOME stores. The staff are like "family" and many of them have been at this location a very long time - their experience is extraordinary.

This place is awesome great staff great service!! Stop in and say Hi play chess!…read more Very eclectic - and they have the most amazing cat!!

Great folks, very helpful. Old time service and now they do repairs too. And don't forget to say HI…read moreto Orville, the resident cat and manager!

How much is it worth to have a great hardware store in the neighborhood?…read more There's almost always a geezer (or owner) around who knows both the historical & the modern way to complete your project. I am constantly amazed that they actually have what I need; that staff knows where it is and that I don't have to walk a mile & still search for it. Even better, the person who will walk you to the item you need is the 1st person you see when you walk in the door. There is a good reason why this last neighborhood owned hardware store still in business. Yes, prices are usually a tad higher than big box stores. In my view, more than worth it. I always walk here first. Rarely do I have to drive somewhere else. If you factor in the cost to drive to big box store, Greive is actually much cheaper.

Was told at checkout, while buying a water hose, that all I needed to have to return it was my…read morereceipt. That's a lie. They will ONLY take it if I have the receipt AND the box. They need more training!! Now I'm stuck with a water hose that is too short!!

Employees all have good knowledge and are usually pretty nice. High turnover of management…read moreposition.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

A treasure trove of vintage hardware and home goods!…read more This store is a treasure trove of authentic vintage hardware and home accessories. It will have you swearing off Lowe's and Home Depot for your next home upgrade. It's genuinely incredible what they have here: vintage locks, door knobs, drawer pulls, cabinet handles and knobs, lighting accessories, claw feet for tubs, and so much more. I was in restoration heaven. I'm honestly impressed that I only walked away with a few Art Deco handles and a bourbon barrel stave from Pappy Van Winkle. And the prices? Completely reasonable and very competitive for authentic vintage pieces. I'm renting at the moment, but my husband and I are planning to purchase a home next year, and I'm already very much looking forward to revisiting Village Salvage when we do. I can only imagine how dangerous this place is going to be once I actually own a house. The service was also wonderful, and it's worth mentioning that Village Salvage has much more than restoration hardware. They carry handcrafted and locally made furniture that is truly gorgeous. I was also told they take commissions for custom furniture, so if you're looking for a beautiful, one-of-a-kind piece that's built to last for generations, this is absolutely where I'd start my search. If you love vintage, restoration, architectural salvage, or just finding things you won't see in every other home store, put Village Salvage on your list. It's absolutely worth a stop in Waynesville.

I work at a historic home in Los Angeles and I searched far and wide to find locks to match our…read moreperiod. I believe that Village Salvage may be the preeminent historic lock distributor in the country. And not only do they have the largest selection but they have amazing customer service. Can't say enough about the team at Village Salvage. Both Eben and Debbie went out of their way to accommodate me and help me with my order. I didn't have to over explain and they provided exactly what I needed. They were very confident and very professional. Such a great experience. And most importantly the locks arrived totally restored and in great working condition. Will be back any time I need a historic lock.

We have a 30 year old safe which failed to open finally. The manufacturer was going to charge a…read moreridiculous price so I called Acme. I was given a quote and they said if anything had to be replaced it would be extra. Joshua came and fixed it promptly and the price was totally reasonable. He had good advice and was professional and personable. Thanks Josh!

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.