Cancel

    Open app

    Search

    Lowe's Home Improvement

    1.8 (181 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm

    Lowe's Home Improvement Photos

    You might also consider

    Recommended Reviews - Lowe's Home Improvement

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Caulk already falling out after one day of rain.

    $5,100 Door Disaster - Lowe's & East Coast Millwork Should Be Ashamed After six months of waiting, I finally received an exterior door I purchased through Lowe's -- and what arrived was unfinished, unpainted, and poorly installed by their subcontractor, East Coast Millwork. The door came from the vendor only primed, with raised, visible plugs all around the molding. It was installed anyway, and the workmanship was terrible: misaligned hardware, scuffed surfaces, sloppy caulking that fell out after one day of rain, and a screen door that doesn't close or seal properly. My home is now exposed to the weather heading into winter. To make matters worse, East Coast Millwork admitted before installation that the door was damaged, told me to inform Lowe's, and then lied afterward, denying it completely. Both companies have refused to take responsibility or provide a fix. I've spent $5,100 and six months waiting, and I'm left with an unfinished door that looks like a factory reject. The pictures speak for themselves -- customers deserve better than this.

    See all

    5 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    12 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom A.
    217
    14
    1

    18 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Adam K.
    0
    42
    23

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John R.
    1
    11
    24

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Mike S.
    9
    202
    3

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J W.
    1
    10
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Uma T.
    0
    17
    0

    1 year ago

    Older lady at the customer service was rude and mean looking. She acted weird and like she didn't want to help anyone.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim L.
    12
    40
    3

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 30
    Thanks 0
    Love this 18
    Oh no 0
    Photo of Helen R.
    309
    23
    1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David D.
    127
    19
    6

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amanda K.
    102
    55
    0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Maria R.
    58
    27
    22

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L M.
    0
    13
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of N B.
    1
    23
    2

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ari N.
    635
    8
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Russ L.
    157
    29
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy G.
    73
    15
    0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John F.
    69
    37
    11

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 5

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Also, Nino in the appliance department totally took care of us for our new appliance needs.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hardware Stores 3,871 times last month within 15 miles of this business.

    Verify this business

    Lowe's Home Improvement - hardware - Updated May 2026

    Loading...
    Loading...
    Loading...