Cancel

    Open app

    Search

    Lowe's Home Improvement

    1.9 (54 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 2 weeks ago

    Lowe's Home Improvement Photos

    You might also consider

    Recommended Reviews - Lowe's Home Improvement

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Lowes' online systems are horrendous, and you'll spend hours waiting for their phone personnel.
    Glenn P.

    Lowes said its Langhorne store had 3 pressure gauges. I ordered one and went to pick it up. When I got there, they said they had none, and they had sent my order to Warminster -- a half hour away. I asked a Lowes employee about it. He said, "Don't believe the inventory you see online. It's all f-ed up." I asked, "May I quote you on that?" He said, "Yeah, my name is Frank. Management knows how I feel about this." I went back to my holiday party. I canceled the order online, and was presented with a message that said, "Something's broken on our end and we were unable to cancel your item." I tried the text service, which is operated by a witless robot. After bombarding the robot with texts, it found someone who might help. His advice was to call the 800 number since he could do nothing. The 800 number said that wait times are long, but they would call back in 2.5 to 3.5 HOURS. I have already received the item I wanted from Amazon, which operates like a dream. How can Lowes even exist if it can't manage a pickup order AND if it can't cancel an order that it screwed up in the first place? Who will shop there? I will tell me children's children not to shop at Lowes -- if it even exists in 20 years. How much ill will does Lowes want to generate for a $10 sale? How many employee hours will Lowes waste on a $10 sale that they will never collect because -- in the worst case -- I'll just tell my credit card company that they never delivered? Lowes is an exercise in customer alienation and inefficiency. How BAD can one company be?

    During several of my visits to Lowes this Summer I can't tell you how many times I have seen this employee SITTING somewhere in the garden center on her phone on a personal call. Today these three employees were on a video call with a small child/baby on their cell phone. See attached photo and video where you can hear part of their conversation. There were customers looking for assistance but they were too busy on a personal phone call. Are Lowes employees allowed to sit around on personal calls while at work? #Lowes

    Manager of the year on the right in this photo! Absolute horrible customer service from this woman.

    See all

    2 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

    24 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Saw online they rent out moving equipment etc... but not this location as I was told when I got to the store. Just my luck again...

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    2 months ago

    piss poor customer service been in line 20 minutes horrible. Im annoyed never coming back

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Greg T.
    0
    158
    91

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeff S.
    627
    2515
    1367

    10 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bolm X.
    0
    109
    0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steve M.
    1
    120
    91

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hot S.
    0
    14
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Many staff members had mask under chin and came in your face to talk . Stop the spread of virus by keeping masks on !

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steven S.
    21
    18
    12

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Deanna F.
    69
    78
    55

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ross B.
    139
    102
    15

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P B.
    0
    18
    2

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John M.
    136
    45
    2

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Employees at stores have been infected no doubt from the previous misdirection given by the government's poor response to this pandemic.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hardware Stores 1,704 times last month within 15 miles of this business.

    Verify this business

    Hops And Hardware Distillery

    Hops And Hardware Distillery

    4.1(13 reviews)
    5.6 mi

    BRISTOL, PA: when we found out that Hops and Hardware Distillery allows dogs, we were thrilled as…read moredowntown Bristol is a beautiful town along the Delaware River and now we have a dog friendly place to visit! Leashed and friendly dogs are allowed inside the modern tasting room and outside at the impressive patio and we enjoyed our visit on a boisterous Sunday afternoon. The management is cognizant of how dogs may interact with each other and may suggest that if other dogs are inside maybe it will be better to sit outside, but it is all up to your comfort level. We really enjoyed this craft distillery, makers of vodka, gin, and rum that deliciously feature their liquors in hand crafted cocktails. A customer favorite is the "Famous Drilled Orange" where a hole is drilled into a fresh orange and filled with vodka. You have a choice of a grapefruit and also a liquor-free version. The Lady Guava rum-based drink is also so delicious and there is a whole list of cocktails to choose from. They also offer local beer, wine, mead, and non-alcoholic options. A soft pretzel, personal pizza, and mixed nuts are available for purchase and you can also bring your own food. There is a free parking lot right next door off Basin Street. We were so happy that one of our most supportive followers was also hanging out at Hops and Hardware and recognized us: Dave B., and his pups Dozer & Pugsley! It was fun to catch up and we appreciate meeting others who love hanging out with their dogs and supporting small businesses.

    Great stop if your in the borough for any occasion. The canals end parking lot is conveniently…read morelocated right next door. Seating options are at the bar, high top tables, lower tables, a couch area and outside. The bartender (Autumn?) was there on both visits and did an outstanding job. They have their own spirits, house distilled and aged in a location close by. Hardware Vodka, Perfect Storm Spiced Rum, Bristol Springs Gin, Enchanted Indigo Vodka, Cedar Street Bourbon. I tried their Cedar St. bourbon - a mix of 75% Corn, 21% Rye and 4% Barley Malt. It's age statement was 2 years. It was a simple and smooth young bourbon, I had it neat and on a second trip in a cocktail called the Crazy Ex-Girlfriend - Cedar Street Bourbon, House-Made Strawberry Simple, Fresh Lemon which was sour, tart & refreshing for a gorgeous spring day. There was a hint of bourbon, but mostly sour lemon and sweet/tart strawberry. Their food menu is limited with a couple of small flatbread/personal pizzas $10 or 2 for $18 and a pretzel wreath from nearby Papa's pretzels. I had the Margherita which came on a premade whole grain shell. It had a sweet cheese & sauce, fresh basil and the crust was grainy and sweet. Simple flatbread, but it really hit the spot. (The bartender put it together quickly and baked it in a Bakers Pride oven right behind the bar.) They had several beers on tap, cider, tea, local wine/sangria, mead and some non alcoholic drinks. The list of standard and signature cocktails is a pretty good size. Their "Bristol Bomb" - FAMOUS DRILLED ORANGES (OR GRAPEFRUITS) 4 /8 Fresh Oranges Drilled filled Wit or Witout Hardware Vodka looked like a real fun drink! I will certainly return here at some point. I enjoyed the atmosphere. Thanks guys!

    Photos
    Hops And Hardware Distillery
    Hops And Hardware Distillery
    Hops And Hardware Distillery

    See all

    Rittenhouse Hardware - Is this something new?!?

    Rittenhouse Hardware

    4.6(202 reviews)
    21.4 miRittenhouse Square
    $$

    Rittenhouse Hardware exemplifies the kind of neighborhood store that every city should cherish. I…read morelive nearby and make it a point to visit whenever possible. The store is highly organized and offers a surprisingly wide array of items for its size. What truly distinguishes it, however, is its staff. They are knowledgeable, patient, and genuinely helpful. Walking in with a problem, they'll help you think through the best solution. Often, the advice alone makes the trip worthwhile, with the purchase being a bonus. In an age where almost everything can be ordered instantly online, places like this still play an essential role. Some issues require judgment and experience, not just a quick online search. The team here clearly knows their craft and is happy to share their expertise. What I especially value is their honesty. They never try to pressure you into buying unnecessary items. If they don't carry what you need, they'll tell you and often point you toward where to find it. Such confidence and integrity are rare. While large stores like Home Depot have vast inventories, for smaller or specialized items, especially related to older Center City homes, this store is often the better choice. Prices are fair, and the quality of guidance enhances the overall value. It's evident that this store is run with pride, care, and years of expertise. It has genuine character, and I hope the neighborhood appreciates it as much as I do. I'm always impressed when I visit. Thank you!

    Very knowledgeable and helpful staff. This tiny store has so much in it, including tons of…read moregardening supplies.

    Photos
    Rittenhouse Hardware - How in the world they keep track of the thousands of items they have on hand, I'll never know.

    How in the world they keep track of the thousands of items they have on hand, I'll never know.

    Rittenhouse Hardware - Happy little storefront!

    Happy little storefront!

    Rittenhouse Hardware - Found the perfect brush to paint my outdoor chairs.

    See all

    Found the perfect brush to paint my outdoor chairs.

    Lowe's Home Improvement - hardware - Updated May 2026

    Loading...
    Loading...
    Loading...