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    Lowe's Home Improvement

    1.9 (456 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 2 months ago

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    Shay S.

    Haters gonna hate but this is. The. Best. Lowes. Ever. You know you're old when you get excited about the price of boxes the Lowe's in west Sacramento only seems to carry banker boxes, and it rings up to $30 ish just for 3 boxes!! I got 4 large (simple... god I hate banker boxes... ) for literally half the price! It's a well set up store, friendly staff, perfect Lowe's to go to if you're moving and need a lot of boxes and don't want to spend a ton on boxes... comparable to Wally World's prices. This Lowe's has everything you need, friendly staff, reasonable prices. 10/10

    Wood cutting area.
    Joseph Z.

    Came here to get some shelving, brackets, and other hardware. We are doing little projects - new office and converting a closet to a pantry. The store is quite clean and has pretty much everything you can think of for home improvement. Also toward the back they have a pretty large selection of marked down appliances and then in the very back there is a large clearance section, be prepared to dig because there's just so much back there.I wish I could give more stars but we had to wait so long for someone to help us get our lumber cut. After about 15 minutes they did call over the PA for someone to help us. The person didn't come but Myles saved the day. So friendly and professional. We had a nice chat about the day and the projects we were doing. He shared with my wife and I that he and his wife have a baby on the way - so personable and kind. After he confirmed the measurements he cut everything super quick and asked if we needed anything else. Myles thanked us for coming in and rushed of to save the day somewhere else. Lowe's please take care of Myles since he takes care of your customers.

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    2 years ago

    Severely understaffed. Managers don't step in and help employees. Tried to get help for a product but I kept getting passed around

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    1 year ago

    Organizing tools by brand instead of type of tool just sends me across the street to Harbor freight.

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    Roseville Ace Hardware

    Roseville Ace Hardware

    2.9(163 reviews)
    4.7 mi
    $$

    When it comes to odds and ends needed for your home or garden, Ace is the place! I've been relying…read moreon Ace for years. They stand head and shoulders above the big competitors like home depot and lowes, especially when it comes to customer service and satisfaction! While prices may not be lower, they are fairly comparable and the quality is at least as good as the Goliath hardware stores. I appreciate Ace and will continue to visit them for years to come, I'm sure!

    My experience at this store today was nothing short of exhausting and deeply unprofessional. In my…read moreopinion, owner/manager Lance Gresko demonstrated a striking lack of integrity, patience, basic managerial competence, and even the most elementary math skills. I came in to make a simple Thanksgiving purchase and exchanged one mistaken item for another. The exchange was rung up incorrectly at a higher price than it should have been. After checking my receipt in my car, I went back inside to get the issue resolved. The assistant manager admitted he couldn't figure out the discrepancy, so I requested to speak with the actual manager. Lance approached me with a dismissive, almost irritated attitude, insisting "his computer could not be wrong." Despite me calmly showing him the numbers on a calculator--numbers anyone could verify--he repeatedly refused to walk through the transaction or check the math in a logical way. I entered the same simple calculation in front of him three times, yet it still didn't click. Only after persistent asking did he reluctantly agree to ring the item through as a pretend sale, and sure enough, the numbers on his own system matched what I had been trying to show him from the beginning. He then disappeared to the back again, presumably to re-check what was now undeniably obvious. After over 30 minutes of back-and-forth, he finally admitted he and the system had been wrong the entire time. At one point, while we were literally looking at the numbers on his screen, he even threatened to kick me out simply because I said, "Can we just let logic prevail that $29.xx minus a $10 credit is $19.xx?" Once the refund was finally issued, I asked for his name and the corporate number. Instead of providing them, he told me he was the owner and ordered me to leave the store. As I walked out, an employee collecting carts yelled an insult at me referencing my long hair--a level of childishness I honestly found more pathetic than offensive. He said "nice pony tail, faggot." In my personal experience, Lance showed a profound lack of professionalism and integrity, coupled with an inability to handle a basic customer-service scenario or perform simple arithmetic. This visit made it clear to me that customer concerns are treated as annoyances rather than responsibilities. I won't be returning. Right after I posted this on Google reviews they made a fake review. Expect the same here.

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    Lowe's Home Improvement - hardware - Updated May 2026

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