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    Lowe's Home Improvement

    2.2 (62 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm

    Lowe's Home Improvement Photos

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    Mason H.

    Wow. This team takes customer service to the next level. Shout out to the Wally on the Kitchen Improvement Team and Management!!! Great attention to detail and THOROUGH to make sure you are getting exactly what you need and delivering on high quality and expectations. Thank you for your patience and assistance. Everyone was very helpful. People were straight forward about what they knew and didn't know, AND they directed me to the person(s) who did know the correct info on the specific projects in working. The only complain I have was actually about one of Lowe's vendors. She kept interrupting the Lowe's employee who was trying to answer my question.

    Latara M.

    I did curbside pickup for a metal shed. The experience was amazing. It was a little frustrating when getting there and nothing was ready. But the people were extremely nice which made up for the frustration. So in all, I would have to say it was a good experience!

    It's of the amazing person,  I had the pleasure of meeting.
    Corvette C.

    I am only writing this review because I got some amazing guest service. I came in this store right before closing when people are usually over it. I asked Apryll for something they didn't have ... after telling me they didn't have it, she took it a step further by helping me find it somewhere else. She was very pleasant and helpful. Outstanding guest service. So if you have to go in Lowes Hardware ask for Apryll she is amazing. Bring her flowers

    This was left in the middle of my kitchen floor.
    Tory L.

    I placed an order to have a dishwasher delivered and installed and to have my old machine removed, all for an additional fee. Today, when they dropped off the machine, I informed the delivery men of the haul away and installment arrangement I'd made and they asked if the old machine had been disconnected; I told them yes. A few minutes later, when I returned to the kitchen, the box containing the new machine was sitting in the middle of my kitchen, the old machine had not been removed, and the delivery men were gone. I called the corporate support office to report the incident and they informed me that delivery people don't install appliances (even though he asked me if the old machine had been disconnected) and that it might take up to 7 days for someone to install the new machine and remove the old one. What I'd like to know is 1: Why wasn't I informed of this policy when I paid for the services? 2. Why didn't the delivery guys mention the policy at the time of delivery? This whole process strikes me as underhanded and unprofessional. I'm very dissatisfied and disappointed. And I have a huge box sitting in the middle of my kitchen for, possibly, the next week.

    Ian G.

    This place is the best, man. I'm telling you! Lowes place is one of the most iconic shops that I have ever been to and it definitely does not disappoint every time I go there. This place is clean and tidy, you would really love looking around and discovering the shop's every item. Every essential need that you need to improve your estate is here. From a simple desk to lamps and stuff. Not all that, their products are really all top notch. Immaculate, all are in good and high qualities. Since I got my own condo unit, this is the first place I would always go to if ever I need to either buy or repair some of my belongings. I'll do my best to go to the place. It is not just about their products yet also their phenomenal service. Their employees are really polite, patient and professional. They would really assist you at every part of the place and help you to find what you need. They also state their opinions on which are the best supplies they have and the best ones that are in an even higher quality. Definitely recommending this place! No issue whatsoever and I really love their products and supplies. Thank you for the wonderful service as well as the opinion that really helped me a lot! Keep up the great work! kudos!

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    1 year ago

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    6 months ago

    Great service and great selections. I love this store and its location. I use it frequently.

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    6 months ago

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    8 years ago

    Service is horrible employees make it obvious that they're not interested in assisting their customers ended up making my purchase online

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    11 years ago

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    Windy City Hardware - Just got my bike renewed

    Windy City Hardware

    (25 reviews)

    $

    Bridgeport

    I've been going here for a while. I love that Jerry acts like one of my old school uncles. Him and…read morehis boys sitting around the shop just shooting the breeze all day; it makes you think of some Archer Bunker Era TV show. I went in last year looking for a bike and instead of letting me pick, Jerry asked me how I use my bike based on that he pointed me to a '60s cruiser. I was a bit surprised but then he broke down why which gave me confidence in his suggestion. My previous bike had modern handle bars and I ride a lot. I would get tension headaches a lot too. With the bike Jerry sold me, they stopped. I've gone back several times for repairs, upgrades and such and he's really about customer service. He remembers everybody but has no clue what your name is. One big thing to remember is time is relative to Jerry. He opens when he feels like it, closes when he feels like it, and finishes when he feels like it. So just like with my uncles, I've learned to call him when he says he'll call, budget in extra time that he'll have my bike and call before I go to make sure he's there. The plus side of this is I've called that I can't make it by closing time and he's stayed late for me to pick up or drop off whatever.

    !!!!support these local businesses!!!! Never felt more welcomed in a store. super kind, they'll…read morework with you on deals, felt like family, got any questions they will help you and tech you what you need. Please stop by if you have the time or are interested.

    Hardware

    Hardware

    (778 reviews)

    $$

    My wife and I celebrated our anniversary here last night after making reservations on OpenTable. We…read morewere warmly greeted by the host who acknowledged our event and seated us in the back overlooking the brew room, very nice. It was my first visit to your restaurant though my wife has been here before with friends. Chad was our server. He pleasantly explained the drink and dining menus and took good care of us all evening. My bride had her favorite drink, The French Martini, and you guys nailed it for her! I was very happy with the 2025 Pils. Dinner was amazing, Skirt steak for her, brisket for me with Yukon potatoes following salads for both of us. The quality and taste of the food was great and makes us want to come back and sample other dishes. We received great service and a nice complimentary glass of champagne (with Ho-Ho's) to finish our celebration. At the end of the evening we received a big surprise when Chad came over with news that we had no bill to pay as my wife's daughter and her husband had secretly called to pay the tab! So thoughtful of them to treat us and to top off a memorable meal and milestone in our lives.

    Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

    Lowe's Home Improvement - hardware - Updated May 2026

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