Phenomenal customer service!! Called at 10am for a floral delivery same day and peace Lilly arrived within hours. They sent an email confirming order place with picture of plant and a delivered email with picture of plant. The plant was beautiful and large. Thank you for your great service. Will definitely use you again and refer to others. read more

My silly boyfriend bought some flowers for me for my birthday and didn't realize how far Leo's is from my address. They still delivered it same day and the arrangement is cute. I'm not sure how much he paid but I hope he tipped well because I feel so bad that the courier had to deliver the flowers so far north and it probably took them over an hour. read more

Leo's Metropolitan Florist - Flower arrangement with personalized card - Florists Near Me - Chicago, Illinois

The customer service was not the best today. I have shopped before online only had good experience. This time around I wanted to give my mom something. I won't be back. read more

Got my sister bleeding heart from them when she passed away a few years ago btw BEAUTIFUL. Was there Oct 30, to get a small table arrangement for a memorial..... again BEAUTIFUL Both were very fresh flowers & spectacularly arranged, go there you won't b disappointed. read more

Amazing arrangement to bring such comfort at this time of loss,,, I would highly recommend them for their quality and compassion read more

Outstanding service and arrangements. I placed a bereavement order which was delivered as promised with beautiful flowers. I received a Valentine's Day arrangement and I gotta say... I have never seen such big, luscious roses! My goodness this arrangement was everything! Everyone who saw my flowers wanted their contact info so they could order flowers from them. Keep up the wonderful work!! read more

Leo's Metropolitan Florist - Valentine's Day arrangement - Florists Near Me - Chicago, Illinois

Great customer service from order taking, the floral arrangement to same day delivery. I ordered around 10 am and delivery was at 1:30 pm. I upgraded the arrangement one level from the website picture to add orchids. WOW! It was a hit! See the picture. They are my go-to florist now. read more

Leo's Metropolitan Florist - Floral arrangement from Leo's Metropolitan Florist. - Florists Near Me - Chicago, Illinois

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Wanted to send a friend some flowers and searched a local shop. They were nearby so I checked out their website. Lots of affordable options and no delivery fee within a certain area of the shop. Order was delivered on time and in great shape. Thank you! read more

Leo's Metropolitan Florist - Cute as a Button Bouquet - Florists Near Me - Chicago, Illinois

I've ordered from Leo's for same day delivery and they were able to deliver before 6pm each time for free. The arrangements are always fresh and last a while. Love that they're black owned, and provide great service with a beautiful product! read more

Leo's Metropolitan Florist - Holiday poinsettias - Florists Near Me - Chicago, Illinois

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A wonderful small shop having a good selection of flowers and plants and warm, personal service. What a nice discovery!

I'm always wary when ordering flowers for friends in other states. There have been times when I didn't get what I paid for so I always now ask for a picture. I ordered these online today for a friend's birthday and I was very pleased with the arrangement. Thanks you Leo's Florist. read more

Leo's Metropolitan Florist - Florists Near Me - Chicago, Illinois

Great spot to make her smile. Always pleasant customer service and flowers that smell wonderful!

I have been using Leo's for years. Have never been disappointed and they are always eager to please. Thank yall very much!!!! Glad to support Blacked Owned businesses. read more

I called in need for a bouquet of flowers for my friend's birthday at 1:30PM. I spoke with Diamond who was a great assistance to me. My dear friend was extremely pleased with the bouquet design. I highly recommend Leo's. read more

Amazing service and beautiful flowers!! I ordered these to an elementary school for my best friends birthday, placed the order around 6pm and they were delivered the next day by 11am. The arrangement looked amazing even with some of the flowers not fully open. I can't wait to see them once they all open up! Thank you so much! Reasonably priced too!! Thank you! read more

Leo's Metropolitan Florist - Florists Near Me - Chicago, Illinois

Used this florist for a few years with no problems, but I placed an order to be delivered yesterday (Feb 13). Today is Feb 14th Valentines Day, of course and the flowers have still not been delivered. I understand the heavy volume during this time, however, I received no notice or notification from them that the delivery would be delayed. I have attempted to call them all day with no response and of course the voicemail is full. This is really ridiculous. I spent $170 on flowers to be delivered yesterday and theyre still not delivered today and I want a refund but they wont answer the phone to even address my concerns. I cant leave work today to go there in person before they close so Im stuck. I wont be using them again. read more

I love to give people a chance especially a neighborhood business. Leo's delivered a beautiful Mother's Day bouquet. A little pricey but hey Mother's Day is an expensive holiday lol. Will definitely be back for my next holiday! read more

Leo's Metropolitan Florist - Lily and rose flower bouquet - Florists Near Me - Chicago, Illinois

My family has been coming here for over 50!years. The original owners not there but the flowers and the arrangements are still simply beautiful. My mother passed away recently and from the outside of the place I was extremely hesitate. I knew she wanted me to get the flowers here but the neighborhood has deteriorated so badly. I went there and have them a hefty order for flowers. They were simply beautiful. If you ever in need digit floor arrangements let these folks handle it. You will be more than pleased with their work! read more

Purchased an order and was given several arrival times. Driver never showed and as a result my event was ruined. We also spoke with a representative who advised the "delivery was on the way " with an extremely nasty attitude. I will never ever do business with this company again. Completely unprofessional, lazy and extremely nasty attitude. read more

I ordered flowers for my cousins' birthdays a few months ago. They were both very happy with the arrangements. Thank you.

I received a surprise bouquet thanking me for organizing an event, and the bouquet was large and lovely! I was very pleased that they had found a local florist, and one that I was not familiar with. I will certainly use them in the future. read more

I was very impressed with the service of Leo's Florist. I placed an order for my mom's birthday and requested something beautiful for my specific budget. They were respectful and courteous on the phone and made sure that the flowers were delivered on time and as promised. Thanks for the great service! read more

Leo's saved the day! The prom flowers were beautiful and as described on the phone. The prices were very reasonable!

Had to send a floral arrangement to a sick colleague and this company took great care of me. Flowers were amazing, very fragrant! Will do business again. read more

What a horrible experience!!! If there were a negative star I would give them 5. Delivery was late, I ordered a bouquet in a beautiful vase for $99.99 for a memorial service, what I received was nothing like what I ordered. In fact, I could have gone to Jewel, bought 3 of their bouquets stuffed them into a blah vase and I would have saved myself about $66 and it would have prettier! The arrangement delivered was 1/3 the size of what I ordered, i was embarrassed to have my name on it! I would definitely think twice about ordering ANYTHING from this business!!! read more

My co-workers attempted to send me a sympathy plant in remembrance of my mother. Something that would last and remind me of her. First, I never received the plant. One of my co-workers asked me did I like the plant, and that is how I learned that one had allegedly been sent. After some complaining and discussion, Leo's did send out a plant immediately, large beautiful piece Lily . Unfortunately there was no card attached with a message from my co-workers and no care instructions. I received the plant on a Thursday, and watered it lightly on the following Tuesday, five days after receiving it because the leaves were begining to droop a bit and the soil was dry. On Thursday, I had brown leaves and some had holes in them. When we contacted Leos, we were told conclusively its water spots. No questions asked or discussion about it. No assistance offered, no guidance provided on what to do to try and save the plant, nothing. Wow, what "great" customer service; especially for a person who now has a dying plant that was "supposed" to have been a long lasting gift to commemorate a life that has been lost. For Leo's Metropolitan Flowers to be part of an industry that is designed to express the feelings of its customers through flowers and plants during a special time in their life, I must say Leo's missed the mark for us. For more personalized, responsive customer service, bypass Leo's Metropolitan Flowers and go somewhere else, somewhere looking for repeat business, and who cares about there customers. read more

Great Job Leo! My Wife was very very satisfied with the 10 year Anniversary Bouquet sent by your company. I realize not many people leave reviews for the good experiences, my privilege to give a 5 Star! Thanks again. read more

I recently lost a sister in the City of Chicago. As an Atlanta area resident I knew nothing about florist in Chicago. A good friend who lived in Chicago recently referred this wonderful and caring florist to me. I have never been so pleased with arrangements and reactions to the arrangements from family and friends in Chicago. The delivery was timely in spite of horrible weather at the time ; the staff was most professional. Mark was very sympathetic and well as empathetic to my situation. I really cannot see how anyone would have a bad experience with this florist. The flowers were fresh and beautiful. The arrangements were over the top professional. I would advise anyone in need of floral arrangements of ANY type, use Leo's , as they have the staff and stock to completely satisfy your needs. I will forever recommend this florist and well as use them. If you have a bad experience with them, remember, you get more bees with honey than vinegar. That is, being nice to people makes them want to be nice to you! Again, Mark, thank you for your caring and professionalism during our time of loss. Reuben Turner / Lee Burnell read more

Blue Roses!!! Rainbow Roses!! Deep Purple!! Try getting those at Mariano's LOL And the custom Victoria Secret gift baskets they have around the holidays always a winner.. Repeat customer A+++ read more

I ordered birthday flowers for a family member. They arrived on the date I selected and she just sent me a photo of the flowers and they were absolutely beautiful! She said they are very fragrant and fresh! It's so hard to tell when buying flowers online but I will absolutely be using Leo's Metropolitan Florist again! Thank you for helping to make someone's special birthday extra special!! read more

Saturday, 2-26-11, was my fortieth wedding anniversary. My family had a big day planned which was to begin with the delivery of a floral arrangement that was to include a dozen red roses and stargazer lilies. This was arranged through 1-800-Flowers and was supposed to be a surprise. When my husband and I met with our family for dinner we were asked how we liked the flowers. What flowers? They had not been delivered by the time we left the house about 3:00pm. After a few calls to 1-800-Flowers we were told that Leo's tried to deliver but we were not home, so they left them with a neighbor. After returning home and retrieving the flowers I was very disappointed. I know a lot of money was spent and what was received was an amatuerish, almost childish arrangement of not a dozen roses but eleven and not stargazer lilies but just common ones. They were just placed in a square clear glass vase with no floral foam to keep them from flopping around. The arrangement received looked nothing like the picture on 1-800-Flowers. We were told that the delivery window was between 9:00 am and 7:00 pm. Who delivers flowers at 7:00pm? read more

I have been using Leo's for about 15 years and I have never had one issue. The staff is friendly and helpful. It can be pricey but quality flowers are . read more

I recently ordered and prepaid for a peace lily to be delivered to the funeral services for my former pastor. When I saw the plant among many, many, other peace lilies and fresh arrangements, I wanted to run away it before anyone noticed and would realize that I had it delivered. It was beyond 'tacky' and the only piece among the other flowers and plants that surrounded the coffin of the deceased. Even though I had emphasized to "James' that I was expecting something nice and fresh. My order was placed via phone. He was not the most polite person who is in business. I have lived in the nearby community for over fifty years, was aware of this florist , had used it a few times. However, I decided to go to the florist to check out what he had. There was one peace lily on hand, and I asked him, if that was what he had in mind of delivering for me. He answered me 'no' that he would be delivering a fresh one. Much to my disgust and embarrassment, the plant that he had delivered was not nice at all. The writing on the ribbon or sash resembled something done by a five year old. The name of church was abbreviated with appeared to have been done with colored elmer glue. I am considering returning everything to him and requesting a refund. I am sure that I would win in court, if I decided to pursue the $66 that I charged on my visa card. Purely disgusted, Mrs. Ovajean Pinckney (for New Hope MB Church Foreign Mission) read more

If you're looking for a great florist, Leo's is the place to go. I've always order my flowers from them. Great customer service. Any occasions they will meet. read more

Not the expert at ordering flowers. But every occasion Leo has came thru!! Thanks again.. 5 stars!!

I called 800FLOWERS for a delivery and this was the local florist .. what a wreck!! They delivered at 9pm! They had a reply via 800FLOWERS sent to me at 653 that they had delivered when it had another 2 hrs to arrive. I had been calling to check to see if this delivery arrived all day to be told "no nothing here". I see from the previous review that this appears to be how they do business. I generally don't do reviews but this has me more than annoyed read more

Me and My Family were refered to this florist by a local Funeral Home they were very helpful and considerate in our time of loss.. The flowers were even better looking then the picture... The manager was also very nice.. Thanks for everything Leos read more