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Lowe's Home Improvement

2.4 (42 reviews)
Closed • 6:00 am - 10:00 pm

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Richard F.

How can you not like Lowe's??? I was visiting nearby and needed some things. I had no trouble find what I needed and just asked for help and got it with a smile. This store is just like the one at home so I had no trouble finding things as it was set up very similar. That's one of the things I really enjoy when I shop at one.

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12 years ago

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14 years ago

ask someone a question and get the deer and the headlight look and watch them freak out. that if you get help

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Review Highlights - Lowe's Home Improvement

“Extremely helpful at the checkout and with help loading bulky items on a windy day.”

Mentioned in 3 reviews

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Mr. Appliance of Metro Tulsa

Mr. Appliance of Metro Tulsa

3.3(23 reviews)
6.9 mi•East Tulsa

Quick, good repair for my lg washing machine…read more Easy to book The estimate was accurate.

I called Mr. Appliance to repair my dryer. The technician performed a diagnostic and told me the…read moreheating element and sensors needed to be replaced. The parts were ordered, and after waiting approximately two weeks, they returned and completed the repair. After the technician left, I started a load of laundry. The dryer began heating up and then shut itself off completely. I contacted Mr. Appliance again and, after some back-and-forth, they scheduled another visit about a week later. The same technician returned, performed another diagnostic, and this time told me the main control board was bad and would be very expensive to replace. At that point, I decided not to invest any more money into the dryer since replacing the board would cost nearly as much as purchasing a new appliance. What concerns me is that I paid for parts and repairs that ultimately did not solve the problem. If the main board was the actual issue, I would have expected that to be identified during the initial diagnosis before spending money on other repairs. I contacted the office and politely requested consideration for a partial refund. I was not asking for a full refund, only some acknowledgment that the original repair did not resolve the problem. Instead, I was met with resistance, and when I asked to speak with a manager, I was told they would check availability and then the call was ended. The most disappointing part of this experience was not the failed repair--it was the lack of customer service afterward. Unfortunately, based on my experience, I cannot recommend this company.

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Mr. Appliance of Metro Tulsa
Mr. Appliance of Metro Tulsa
Mr. Appliance of Metro Tulsa

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Hahn Appliance Center

Hahn Appliance Center

2.2(10 reviews)
5.1 mi•Union, East Tulsa

Tim was a good salesman, he let us decide on our own what we wanted, after explaining the…read moredifference in the washer and dryer that we were looking at. He didn't pressure or bully us, which is a good deal. And speaking of deals, we also got a good deal on a washer and dryer that was dinged up, but still came with a one year warranty. I recommend Appliance shopping at this outlet center for your Appliance needs. Did I mention that they deliver and set up? No, my bad.

Appliance Sale Was Easy, Everything After Was a Nightmare…read more My 78-year-old mother spent over $10,000 on a washer, dryer, refrigerator, oven, cooktop, and microwave from this store. Unfortunately, the experience after the sale was extremely disappointing and stressful. She lives outside the city limits and uses propane, not natural gas. The salesperson told her that all gas appliances come set up for natural gas and that she would simply need to hire a plumber to change the orifice for propane. That sounded straightforward--until it wasn't. On the first delivery day, only the washer and dryer arrived. The delivery crew shoved the appliances through the doorway, nearly damaging the door trim, dropped the washer, dryer, and pedestals in the laundry room, and left. This was shocking considering she paid over $400 for assembly and setup. My granddaughter and I managed to place the dryer on its pedestal, but the washer was so heavy we couldn't move it. We then began calling plumbers--every single one told us they do not change appliance orifices. HVAC companies told us the same thing. With the 14-day return window closing, on day 13 we finally found an appliance repair technician willing to do the work. Coincidentally, he said he performs this service for this store all the time, which makes it even more frustrating that no one at the store could provide a referral or guidance. To make matters worse, during installation we learned that the cooktop was also gas and also required an orifice change, something that was never clearly explained at the time of sale. The technician had to return a second day with metric tools and a helper to finish everything--including lifting the washer onto the pedestal. The final bill? $950 for two visits. My mother paid it because she had no choice--she needed functioning appliances. We went back to the store and spoke with the manager to express how unacceptable this experience was. Selling a 78-year-old customer appliances she could not use, providing no assistance, no referrals, and no clear explanation is terrible customer service. The only credit she received was for the installation. The salesperson seemed focused on commission, not the customer. Buying appliances here was easy. Getting them installed and usable was unnecessarily stressful and expensive. I would strongly caution anyone--especially elderly customers or those with propane--to ask very detailed questions and not expect help once the sale is complete.

Lowe's Home Improvement - appliances - Updated October 2026

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