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    Lowe's Home Improvement

    2.0 (100 reviews)
    ModerateHardware Stores
    Closed 6:00 am - 10:00 pm
    Updated 3 weeks ago

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    Defects
    Vladimir G.

    I would no longer recommend this store. I purchased a new higher end cabinets for my entire house with Jena. Cabinets came with some defects and cracks. Large gaps between the doors and dishes can be seen through. Doors out of square. I was promised to get a replacement for every defective part and it's been over a year and I keep getting ignored.

    Allen & Roth electric fireplace heater shutoff problem

    Hello everyone, I bought a Allen & Roth electric fireplace on February 15, 2023 at Lowes in Arlington, Washington and they cannot get me a warranty part for the electric fireplace and I started this whole process on February 21st. Here is my story and I hope and encourage you read it. Here is the problem: I have had zero results so far for a heater part that I ordered after I assembled and tested all the controls.The "SHUT-OFF TIMER" for the heater did not work regardless of the delay setting that can only be accessed from the remote control. I contacted ASCS, an outside product support company for Lowes, and explained the problem and asked for another heater unit. They wanted to send me another remote control to test if the problem was with the remote control device. I received the replacement remote control and tested it along with the original remote control and the problem still existed. I contacted ASCS and they said that they will contact the manufacturer of the Allen & Roth fireplace and submit a warranty claim for the heater. I was also told that the manufacturer would contact me in a few days with the shipping/tracking numbers. Nobody contacted me from the manufacturer, Lowes or ASCS. Again I was told that they would contact the manufacturer. The response from ASCA was that they submitted an order to the manufacturer and gave me a warranty order number. I was told that it could take up to 60 days for the part to arrive at ASCS and then shipped to me. Guess what, No part and no contacting me so I contacted them again by phone and the man told me something about an earlier part order had been cancelled. I asked why the part order had been cancelled and ASCS would not tell me the answer. Still a few weeks went by and no heater part shipped to me. Again contact them and they told me that the part was now no longer available from the manufacturer. I had been told a few times to just return the fireplace to Lowes for a replacement or a refund. I told ASCS and Lowes on several occasions that it is not possible to disassemble the fireplace and return it without a lot of damage because of it's design and also unecessary cost for me to rent 2 men and a Uhaul truck. They never responded to my statement. Then I told them to send two men and a truck to my apartment and pick it up and I live about 1300 feet across the road from Lowes. Again no response. I went to Lowes and asked for the manager who was not in. I spoke with a assistant manager to whom I showed all my emails and she wanted scanned copies emailed to her. I sent her all communications. A month goes by and no contact from anyone. I contacted the assistant manager and she said that she would again forward my warranty claim documentation to the manager. Another month goes by and I sent another email to the assistant manager asking for me to be contacted by the manager. She said that the manager told her that he/she would contact me by the end of that day. That was a few days ago. Over the last 20 years, I have spent thousands at Lowes for home and garden projects when I had my house because I liked the atmosphere and types of products better than Home Depot. Unfortunately Lowes and ASCS have failed miserably.

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    3 years ago

    Self check out only and still long lines. I left The items I was going pick up.

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    Page 1 of 3

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    He is an asset to the store and the 5 stars are for him.

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    Tractor Supply

    Tractor Supply

    2.8(25 reviews)
    0.1 mi

    I visit this store almost every week to get feed for the flock and occasionally bring my pup…read more Everyone is always so friendly and helpful and I love to look at the baby chicks and ducks when it's the season. I shop for duck, wild bird, cat and dog food and they always have a large selection and my preferred brands. I also enjoy looking at all the seasonal items and have made a fair share of impulse buys. If you are a frequent shopper they have a rewards program and I have received several bonuses using it which is a nice kickback. My pup would like to add that she loves it when the cashier gives her a treat.

    This is a good example of what a 2020 company is. Drove 35 minutes to this place in the pouring…read morerain because I ordered eye drops for my cat that has a bad eye infection. Get inside the store, give them my order number. They take 10 minutes to look everywhere. They came back to me and said they cancelled my order 10 mins ago because they don't have my item in stock because IT GETS STOLEN ALL THE TIME. What a waste of time. And if the item gets stolen, YOU WOULD THINK SOMEONE WOULD USE THERE BRAIN TO PUT IT IN THE BACK SO IT DOESNT GETS STOLEN BUT NOOOOOOOO. Should have given me a call saying that before wasting my time. Don't go to this place. The item you want might be stolen.

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    Tractor Supply
    Tractor Supply - Terrible treatment of live animals. One bin had no.access to water. When notify staff, they stare at me like i am speaking another language.

    Terrible treatment of live animals. One bin had no.access to water. When notify staff, they stare at me like i am speaking another language.

    Tractor Supply

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    Lowe's Home Improvement - hardware - Updated May 2026

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