Service was quick and easy. I love that they sell day old and two day old cupcakes. Better than…read morethrowing them away! The peanut butter was just okay, not a ton of flavor. The apple caramel was delicious! We also tried a lemon that was excellent! I didn't see that they sell drinks, but we had our own. We'll definitely be back to try more!

I'm sad to have to drop by my rating. I honestly can no longer give the shop a 5-star review…read more While their cupcakes are still really good and I can give stars for good cupcakes, I have to lower the rating for customer service because I recently had a really challenging time trying to order a cake from the Walnut Creek branch. Receiving a texted coupon for 15% off my order, I was excited to use it since I needed a birthday cake. Though there was an online code, I could not use the discount online. I called the shop several times, but there was no answer, and I even left a voice message but never heard a call back. Finally I noticed there was number on the website to text so I did, and got a response. The response was that it was too late to order the cake, and the coupon couldn't be used online ordering system because the online ordering system was different from what was used in the store. BUT I was told I can still call my order in and pay in advance over the phone to get the 15% discount if I still wanted cupcakes, and if the store didn't answer, the person sending the text said he/she would contact the store. I appreciated that kind gesture. The next morning, I settled for cupcakes and decided to call the order in and pick up the cupcakes in the afternoon since I had no time that morning to go to the store. But lo and behold, I called and again no one answered. I texted the same number from the day before and a response came back that they would contact the store to give me a call. I checked in by calling the store two more times and still no answer. And no one called back that afternoon either. Sadly, I had to give up, but was glad to give business to a way more responsive bakery with delicious cakes.

We ordered a cake for my son's birthday. Design wise it was done really well! He is big time into…read moretrucks and he went absolutely nuts when he saw the cake for the first time. The photo alone looks fantastic, but in person we were just in awe. Taste wise it was top notch! The Bavarian cream with chocolate chips combo was incredible. Easily going to be ordering from here again in the future!

I stopped in here to grab some cupcakes for a family treat. The service was really friendly, with…read moreboth people behind the counter guiding me toward the best items for me and my family. I liked, too, how they had vegan options, which was appreciated by a lactose-intolerant recipient. Overall, these cupcakes were lovely: wonderful texture, great frostings, and a variety of flavors.

I finally got to try the famous vegan chocolate cupcake that I've heard so much about. It was…read morehonestly the best cupcake I've ever had. I don't normally like frosting but this one was so smooth, creamy and not too sweet (unlike the frosting on most other cupcakes). I am already craving another one!

Kristin and Sugar Dot Bake Shop were a joy to work with! We ordered cupcakes for our work event…read more The quick response time made it easy to order, and they provided clear communication on when/where to pick up, transport instructions, etc. The cupcakes were pre-frozen so that they would be ready by the time our event happened, and they were the perfect texture by our afternoon meeting. They were a hit! Will definitely order again for our next event!

Wow! These were a hit! I host lots of birthdays and these were the best cupcakes we've had…read more Super moist and very tasty. Almost everyone asked where I got them. Good job!

Very nice and clean and there cupcakes are amazing good location and great customer serviceread more

Her cakes are unique and very delicious, Specially her baghlava cake . Highly recommend that.read more

I'm very happy with my order of pastries from Jaleh! I ordered baklava and latifeh for a few…read morefriends and it was a pleasant experience. I ordered a few latifehs for myself and they were so soft and delicous - just the perfect amount of sweetness! Ordering was easy on their website, and they were also responsive via email as well. Pick up was also easy as well, I did see on their website that they also offer delivery services too. Looking forward to trying more pastries from there and maybe a cake one day!

Delicious pastries Peaceful setting…read moreNicely decorated Nice people! Will definitely come back.

This place has gone downhill. The quality of the pastries is ok but the service is not. They need…read moreto pay better attention when serving coffee and warming up pastries. I left a 20% tip expecting "for here" service and they gave me my coffee in a paper cup without confirming -and the pastry was still cold. People come here for the ambience, the service and the experience. If I wanted quality coffee in a to-go cup, I would go to Philz. Not a great experience. It's also empty on a Sunday morning which is interesting.

The best cupcake and icing! I rarely like frosting unless it's light like whipped cream. A friend…read morebought me a chocolate cupcake with this pretty sugary icing which was so yummy! I can't wait to try more flavors.

Amazing cupcakes. Staff was a bit standoffish and reason for 4 stars…read more At about $5.00 for each on my order for 4 was also a bit high. But, boy are they good!

I can't speak much about the establishments service or the ambiance but Dr. Bristol at UC Berkeley…read more-CREEO department often orders cupcakes for our workshops and I've had an option try the mini cupcakes (chocolate, vanilla, salted caramel and berry). Hence this review is solely on the taste. That said, the cupcakes are delicious! Always moist and delectable. My favorite flavor is,actually, the gluten free berry cupcakes. I'm not necessarily gluten free but the flavors are so scrumptious, it was hard to stop eating them!

I recently ordered cupcakes for a party and was really looking forward to them. Unfortunately the…read morepackaging didn't seem very secure and by the time I arrived at my event many of the cupcakes had shifted and became messed up. I understand that transport can be tricky, but since these were for a special occasion, it was a bit disappointing that they didn't arrive in a presentable condition.

Miriam is amazing!!! The cookies were exactly what I wanted and as delicious as they were cute! I…read morewas looking to gift custom cookies for an event I was hosting and Miriam was a delight to work with. I placed a custom sugar cookie order on Sweet Vanilla Bake Shop's website and heard back within 24 hours. We discussed additional design and delivery logistics over email. Miriam is super thorough and was so considerate of my ever-changing requests. I landed on 2 dozen-- 8 sets of 3 custom cookies each. On delivery day, the cookies were delivered promptly within my requested window. She even included extras which I was so grateful for-- they were devoured immediately (so. good.). I assumed that the cookies would be bundled in a simple cellophane bag, but these were individually wrapped and THEN carefully packaged in these adorable boxes. Just above and beyond. Everyone was raving about the cookies that night! My pics don't do these cookies justice :') They're so beautiful and well-made, melts in your mouth and just the right amount of sweet. The design was perfect. Thank you to Miriam!!! Hope to work with you again for more events :)

Miriam did SUCH an amazing job on my 3 year old twin boys' bday cake! She was super easy to work…read morewith and took into account all the details I requested. Everyone was asking where we got our cake at the party, and the boys loved it!! Highly recommend, we can't wait to order from her again!

Shana made an awesome gender reveal cake for us! She executed the design we requested wonderfully…read morewith a music theme and lyrics from one of our favorite songs. The cake was also delicious and all our guests enjoyed it!

Bella Bakes came through with a fairly last minute order for my daughter's 8th birthday. They came…read moreout SO cute and my daughter said they were the best cupcakes she's ever had. Amazing customer service too!! Can't recommend enough