Usually a great nail spa, I used to go here regularly but recently they've been rushing through my…read morepedicure so I don't go near as often. I get the Honey Pearl pedicure which is $70 and am often disappointed that they don't let my feet soak long enough for the volcano treatment to work, the stone massage is a rush job and even got the wrong polish treatment. Wish I could say it was still the best nail salon in shawnee but I want to leave an honest review.

I started coming to this salon because my previous nail salon consistently upcharged for unclear or…read moreinconsistent services. Until today, I appreciated that your pricing felt more transparent. I get gel polish on my natural nails, which has consistently been $30 including tip (which is consistent with their $21-$26 price range for that service). Today, I did expect a slightly higher charge since I had my cuticles trimmed, which would be considered "Gel + Manicure," & based on the posted pricing, should have brought the total to approximately $36, plus tip. Instead, I was charged $43. When I asked why, I was told the $7 unaccounted for was a charge for "gel polish removal." This was surprising and frustrating, as polish removal is something that has been done at every visit without an additional charge and is generally considered a standard part of gel services. I would like to point out that the website does not list a base price for regular polish, but the charge for $62.99 on my account was for the basic pedicure with regular polish + gel polish on my natural nails, including "polish remover." There isn't even a price listed online for the basic pedicure. Additionally, I'd like to note that the charge on November 16th for $30 included removal of my fake nails that I had for my wedding on November 1st. So why didn't I get charged for that? I understand prices can change, but unexpected add-ons for services that have never been charged before make it difficult to trust the pricing, and the people. A regular gel manicure should not total $43, and clearer, more consistent pricing would go a long way. I wanted to bring this to your attention in hopes that you understand that us common folk do notice when you up charge for bogus things. I don't want anything from you, I won't be back to this salon, just as I won't be back to my previous salon because I believe in honest business practices.

I was really pleased with the way my acrylic nails turned out! Cynthia did a great job, showed her…read morean inspo pic and she nailed it!

Dirty nail stations. Got a gel mani and my tech wore no gloves and no mask. The table was full of…read moretons of nail dust and all the drills and polishes were covered in dead skin and dust. My tech drilled my nails down way to much and now my nail beds are unhealthy. Not coming back sorry.

Absolutely love this nail salon. The staff is so welcoming and takes their time to make sure…read moreeverything is perfect. Super clean, relaxing atmosphere, and my nails always come out better than I imagined. They really pay attention to detail and make you feel taken care of. Highly recommend.

The worst pedicure EVER. The young girl was very nice but she didn't know what she was doing…read moreobviously. Never go here so many bad reviews.

Super nice ladies! And quality was great, she took time to make my 9 year old feel comfortable.read more

Very clean... Very nice staff... Great prices... My nails were great. . Am returning for a feel and…read moreanother pedicure.

Jessy has been doing my hair for the last five years and I do not trust anyone else to touch my…read morehair. She does a fabulous job! Every time I sit in her chiar I know It's going to be nothing but gorgeous every time! If Jessy isn't doing your hair, you need to book an appointment!

Charlot has been coloring and cutting my hair for several years. She is a amazing hairdresser. I…read morewould highly recommend Charlot at Castle Cutters in Shawnee Oklahoma. The owner of Castle Cutters does a wonderful job at decorating the salon. GB

I made an appointment with Charlotte, for my mother, who hadn't been to a salon in more than a…read moreyear. Charlotte did a fantastic job with the cut and frost! I got my mom back and she'll be a regular!

Had to come with some friends to get prom nails done. customer service was amazing as usual. Tina…read moremade us feel more than special and let us sit in the massage chairs. we were told it would be a wait, we were not given an eta, and we were in and started in less than 20 minutes. service has definitely improved since the last time i was here and Tina is amazing at her job. great customer service, smiles, and technique here! 10/10!!!

The two workers were very rude and impatient. They had a problem with a lot of the gel polish I…read morepicked they couldn't find a color or they would talk me out of color b/c the color was too light. My daughter was getting her gel/acrylic nails removed and the water was too hot. The man who helped me got mad at me and said I messed one of my nails up. I will never go to this place again. They shouldn't be able to treat people the way they do.

I have been going to Natural Nails off and on for the past 5 years, and getting my nails done for…read morethe past 15. I have been to many nail spas and had many nail techs do my nails. One thing I have found out if you want a good set of nails you need to see Lisa. My nails always look amazing and don't lift. Every time I go someone where else,for whatever the reason, I regret it and return to Lisa! My daughter and I went for Mommy-n-Me pedis last night and loved it! Great Job Ladies! Thanks

Me and my mom went and my mom wanted french tips and she did get them but she also got uneven and…read morepink nail polish under the mail from them not getting it off i got a coffin shape from peter and it was horrible my nails are like waves nothing is smooth and the sides of the coffin shape are different on every nail super disappointed will never go again

they did a great job but they added over $100 in charges they couldn't explain. wayyyyyy over…read morepriced.

I came to this salon as a new customer and new to the area. Francine was the stylist, and I highly…read morerecommend her! She gave me a cute cut, just like the photo I showed her, and also highlights to blend in my graying hair. It's perfect! Francine was friendly and easy to talk to. The salon was very clean, and Covid precautions were evident. I'm a happy gal! Thank you Francine!