Spent nearly $200 for a terrible color I didn't pick out. I'll be driving to OKC to not be rushed…read morethrough and for a color I actually chose. The vibe is supposed to be relaxing but it's just pure chaos in there.

I started coming to this salon because my previous nail salon consistently upcharged for unclear or…read moreinconsistent services. Until today, I appreciated that your pricing felt more transparent. I get gel polish on my natural nails, which has consistently been $30 including tip (which is consistent with their $21-$26 price range for that service). Today, I did expect a slightly higher charge since I had my cuticles trimmed, which would be considered "Gel + Manicure," & based on the posted pricing, should have brought the total to approximately $36, plus tip. Instead, I was charged $43. When I asked why, I was told the $7 unaccounted for was a charge for "gel polish removal." This was surprising and frustrating, as polish removal is something that has been done at every visit without an additional charge and is generally considered a standard part of gel services. I would like to point out that the website does not list a base price for regular polish, but the charge for $62.99 on my account was for the basic pedicure with regular polish + gel polish on my natural nails, including "polish remover." There isn't even a price listed online for the basic pedicure. Additionally, I'd like to note that the charge on November 16th for $30 included removal of my fake nails that I had for my wedding on November 1st. So why didn't I get charged for that? I understand prices can change, but unexpected add-ons for services that have never been charged before make it difficult to trust the pricing, and the people. A regular gel manicure should not total $43, and clearer, more consistent pricing would go a long way. I wanted to bring this to your attention in hopes that you understand that us common folk do notice when you up charge for bogus things. I don't want anything from you, I won't be back to this salon, just as I won't be back to my previous salon because I believe in honest business practices.

We made appointments one week in advance. 45 mins later we still were waiting. Salon also not…read moreclean, very messy. Water in bathroom floor and trash on floor in salon.

I was really pleased with the way my acrylic nails turned out! Cynthia did a great job, showed her…read morean inspo pic and she nailed it!

Super nice ladies! And quality was great, she took time to make my 9 year old feel comfortable.read more

Very clean... Very nice staff... Great prices... My nails were great. . Am returning for a feel and…read moreanother pedicure.

I went in today around 1:00. The man asked me what I wanted and I said a Manicure. Then he told me…read morein a very rude and disrespectful voice that he had no time and waved me out. I understand if I needed to make an appointment but he never asked me if I wanted to come back later or tomorrow. I was humiliated in front of his customers. I will NEVER go back there again!!!!!!!!

I've been going to Loves Nails since I moved to Shawnee in 2007. Great prices, great service,…read moreabsolutely no reason for me to try a different nail salon!

Worst service I've ever had. They did the wrong color and cut my toe nails down to the shortest…read morethey've ever been. This guy was not a professional and took 2 hours for a basic pedi. Charged $50. Will not go back.

Absolutely love this nail salon. The staff is so welcoming and takes their time to make sure…read moreeverything is perfect. Super clean, relaxing atmosphere, and my nails always come out better than I imagined. They really pay attention to detail and make you feel taken care of. Highly recommend.

Jessy has been doing my hair for the last five years and I do not trust anyone else to touch my…read morehair. She does a fabulous job! Every time I sit in her chiar I know It's going to be nothing but gorgeous every time! If Jessy isn't doing your hair, you need to book an appointment!

Had to come with some friends to get prom nails done. customer service was amazing as usual. Tina…read moremade us feel more than special and let us sit in the massage chairs. we were told it would be a wait, we were not given an eta, and we were in and started in less than 20 minutes. service has definitely improved since the last time i was here and Tina is amazing at her job. great customer service, smiles, and technique here! 10/10!!!

I went in without an appointment for a pedicure today and was was told about a 10 minute wait. It…read moreended up being about 20-30 minutes but as a walking that is ok. The tech, a lady named "T" was very nice. She was soft spoken so hard to hearead though. I went in with an in grown toenail and took her time and used extra care on cutting my nails and making sure there were no left over pieces of nail left in the nail bed. The only complaint is had was as I was waiting there was a guy who works there sitting in one of the pedicure chairs napping. I understand that not every tech does every service and I also understand that they deserve a break time but that seemed very unprofessional to me when you have customers waiting. Overall, it was a good experience and I will go back.

First time for my son and I with Elizabeth M. I can't say enough good things about this stylist…read more She spent time with my 16 year old who is picky about his hair and he was pleased with the job she did. I described how I wanted mine and she expertly did one of the best cuts I've ever had. Blended perfectly. We are definitely returning customers!

I found this place in the local market on Facebook. Each…read morehairdresser in this place rents their own booth. I made a consultation for Thursday. The girl that I met was very sweet I was so excited to make a transition from my hair color to something different! I showed her pictures of what I was wanting ;she went on to look at my hair and tell me what she recommended; I felt comfortable Through this process ,so I made my appointment for the next day. So we went over again what it was that she was going to do to my hair; everything was going well and then I seen the ends of my hair by this time it's too late to stop the process so I let her finish, and when I get home to see my hair it was nothing of what I asked for; although my hair felt better because of some of the things that she had recommended ,so for that I am grateful. But I won't be back for a hair color again!