Usually a great nail spa, I used to go here regularly but recently they've been rushing through my…read morepedicure so I don't go near as often. I get the Honey Pearl pedicure which is $70 and am often disappointed that they don't let my feet soak long enough for the volcano treatment to work, the stone massage is a rush job and even got the wrong polish treatment. Wish I could say it was still the best nail salon in shawnee but I want to leave an honest review.

I started coming to this salon because my previous nail salon consistently upcharged for unclear or…read moreinconsistent services. Until today, I appreciated that your pricing felt more transparent. I get gel polish on my natural nails, which has consistently been $30 including tip (which is consistent with their $21-$26 price range for that service). Today, I did expect a slightly higher charge since I had my cuticles trimmed, which would be considered "Gel + Manicure," & based on the posted pricing, should have brought the total to approximately $36, plus tip. Instead, I was charged $43. When I asked why, I was told the $7 unaccounted for was a charge for "gel polish removal." This was surprising and frustrating, as polish removal is something that has been done at every visit without an additional charge and is generally considered a standard part of gel services. I would like to point out that the website does not list a base price for regular polish, but the charge for $62.99 on my account was for the basic pedicure with regular polish + gel polish on my natural nails, including "polish remover." There isn't even a price listed online for the basic pedicure. Additionally, I'd like to note that the charge on November 16th for $30 included removal of my fake nails that I had for my wedding on November 1st. So why didn't I get charged for that? I understand prices can change, but unexpected add-ons for services that have never been charged before make it difficult to trust the pricing, and the people. A regular gel manicure should not total $43, and clearer, more consistent pricing would go a long way. I wanted to bring this to your attention in hopes that you understand that us common folk do notice when you up charge for bogus things. I don't want anything from you, I won't be back to this salon, just as I won't be back to my previous salon because I believe in honest business practices.

I was really pleased with the way my acrylic nails turned out! Cynthia did a great job, showed her…read morean inspo pic and she nailed it!

Dirty nail stations. Got a gel mani and my tech wore no gloves and no mask. The table was full of…read moretons of nail dust and all the drills and polishes were covered in dead skin and dust. My tech drilled my nails down way to much and now my nail beds are unhealthy. Not coming back sorry.

they did a great job but they added over $100 in charges they couldn't explain. wayyyyyy over…read morepriced.

Absolutely love this nail salon. The staff is so welcoming and takes their time to make sure…read moreeverything is perfect. Super clean, relaxing atmosphere, and my nails always come out better than I imagined. They really pay attention to detail and make you feel taken care of. Highly recommend.

The worst pedicure EVER. The young girl was very nice but she didn't know what she was doing…read moreobviously. Never go here so many bad reviews.

Had to come with some friends to get prom nails done. customer service was amazing as usual. Tina…read moremade us feel more than special and let us sit in the massage chairs. we were told it would be a wait, we were not given an eta, and we were in and started in less than 20 minutes. service has definitely improved since the last time i was here and Tina is amazing at her job. great customer service, smiles, and technique here! 10/10!!!

The two workers were very rude and impatient. They had a problem with a lot of the gel polish I…read morepicked they couldn't find a color or they would talk me out of color b/c the color was too light. My daughter was getting her gel/acrylic nails removed and the water was too hot. The man who helped me got mad at me and said I messed one of my nails up. I will never go to this place again. They shouldn't be able to treat people the way they do.

the cheapest and worst mani/pedi ive EVER received in my life. the pedicure was decent, but she…read morefelt the need to put lotion all the way up my thighs??? to the bottom of my shorts??? so strange. and then during the manicure she applied lotion all the way up to my shoulders LMAO (i'm 25 and the high was 101° that day. my skin was not dry, i did not need that). the worst part of my experience was definitely my manicure. my nails looked exactly the same when i left as they did when i went in. i got white polish on my toes, i asked for the same for my hands. instead, she put a clear coat on my fingers, and afterwards i sat there for a minute and she goes "all done!" and im like ???? where is the polish? i asked for white. LIKE MY TOES. and she just goes "oh" and continues to clean up. so i go "guess im done then!" (i had already sat for 30 minutes longer than my aunt and we were supposed to be getting the exact same thing). mine took exceptionally longer despite not even receiving nail polish on my fingernails. literally AWFUL service, i'll never return

I got a great pedi from Tom. My mom got a great pedi and gel nail from Amy. One star is for the…read morequality of my paraffin manicure. It was done by an elderly woman with glasses and she did the WORST manicure I've ever had. She shaped my nails unevenly. The polish was uneven and she didn't even do a base polish. I don't think she put down a clean towel either. She didn't remove all the paraffin and didn't have me wash my hands prior to polishing. I said something about the polish looking a bit uneven, and she said it was because they just took off my acrylic nails. I would've asked her to redo them after examining them and realizing they were done so poorly (streaks, polish not reaching the tips of nails, and bubbles) , but she promptly left me and never returned, not even to tell me when my nails should be dry. Horrible manicure experience! I returned home and repolished them (luckily I brought my own OPI polish with me, which was brand new) and they looked perfect, so being uneven because of acrylic removal was totally bogus!

I came to this salon as a new customer and new to the area. Francine was the stylist, and I highly…read morerecommend her! She gave me a cute cut, just like the photo I showed her, and also highlights to blend in my graying hair. It's perfect! Francine was friendly and easy to talk to. The salon was very clean, and Covid precautions were evident. I'm a happy gal! Thank you Francine!